TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 4 out of 5 by from TurboTax still good, but help needs help The experience using TuurboTax and the "Guide Me" is great as evr, but the help is no longer very helpful. You can either get directed to an IRS publication or bulletin to look for help, or you get the "peer help" which seems like the blind leading the blind. Doesn't take you to the on-line support anymore. The accuracy check works, but only because it runs multiple times. Fortunately the last check is when you e-file. It caught a missing entry in the state 1040 that the previous checks missed.
Date published: 2022-04-18
Rated 4 out of 5 by from Room for improvement Everything is pretty cut and paste but it could have room for improvement such as always prompting you to upgrade to a better package. By the end of it the least I paid was I believe $115+ to get my taxes filed.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is very helpful Had a very good experience with TurboTax expert. He was very patient and helpful.
Date published: 2022-04-18
Rated 3 out of 5 by from Not great experience Very slow, also wasn't prompted to upload W2s which would have saved more time. Search functionality was not working either.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Great!! My experience with TurboTax is always simple, user-friendly, convenient, and thorough!
Date published: 2022-04-18
Rated 5 out of 5 by from Like a sore peter...you can't beat it. Awesome, possum! Takes out the work and worry and only leaves relaxation and relief.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is complete I never understand why, if I am supposed to get one state return free, you ALWAYS charge me $25. That has NEVER been explained and I've used this product for over 10 years.
Date published: 2022-04-18
Rated 5 out of 5 by from easy to use I love how the tax experts know what they are talking about right away
Date published: 2022-04-18
Rated 5 out of 5 by from Great Turbo Tax Was very easy and quick. Had no issue. Addressed all situations related to me
Date published: 2022-04-18
Rated 5 out of 5 by from Nice. Great help completing taxes and getting biggest deductions possible.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 929
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax still good, but help needs help The experience using TuurboTax and the "Guide Me" is great as evr, but the help is no longer very helpful. You can either get directed to an IRS publication or bulletin to look for help, or you get the "peer help" which seems like the blind leading the blind. Doesn't take you to the on-line support anymore. The accuracy check works, but only because it runs multiple times. Fortunately the last check is when you e-file. It caught a missing entry in the state 1040 that the previous checks missed.
Date published: 2022-04-18
Rated 4 out of 5 by from Room for improvement Everything is pretty cut and paste but it could have room for improvement such as always prompting you to upgrade to a better package. By the end of it the least I paid was I believe $115+ to get my taxes filed.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is very helpful Had a very good experience with TurboTax expert. He was very patient and helpful.
Date published: 2022-04-18
Rated 3 out of 5 by from Not great experience Very slow, also wasn't prompted to upload W2s which would have saved more time. Search functionality was not working either.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Great!! My experience with TurboTax is always simple, user-friendly, convenient, and thorough!
Date published: 2022-04-18
Rated 5 out of 5 by from Like a sore peter...you can't beat it. Awesome, possum! Takes out the work and worry and only leaves relaxation and relief.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is complete I never understand why, if I am supposed to get one state return free, you ALWAYS charge me $25. That has NEVER been explained and I've used this product for over 10 years.
Date published: 2022-04-18
Rated 5 out of 5 by from easy to use I love how the tax experts know what they are talking about right away
Date published: 2022-04-18
Rated 5 out of 5 by from Great Turbo Tax Was very easy and quick. Had no issue. Addressed all situations related to me
Date published: 2022-04-18
Rated 5 out of 5 by from Nice. Great help completing taxes and getting biggest deductions possible.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 929