TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbotax is the way to go! This is my 5th year using turbotax! It's very easy to use! Fees are much cheaper than filling with other tax companies. Step by step assistance available if needed. I couldn't ask for a better way to file!
Date published: 2022-04-19
Rated 2 out of 5 by from 1095-A was only the worst problem Just finding the quality of the product really bad. Hung up when I opened TT 2020 to check some details of last year's return (which really should be easier to get to in the current year's version). I did my return myself with paper in under two hours, and was within $100 of TT. Why am I paying for the software. Every year, I think that TT should give a little heads up on roughly how much the potential itemized deduction need to add up to to get out of the standard deduction. I suspect people run around for lots of details with no hope of gettting to the $12K+ that's needed. Need better 1095-A functionality. (and workflow, it should not have allowed me to file without it, for example.)
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is great to use! TurboTax is great to use and saved me a lot of time!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Super Easy & Fast Turbo Tax is great for everyone and anyone! Great for people who need a start forward way to file their taxes, especially when you are crunched for time. I recommend Turbo Tax to everyone.
Date published: 2022-04-19
Rated 5 out of 5 by from This lady was AWESOME!!!! The customer service rep knew her stuff. I was almost in tears when I couldn't find out my AGI. But she calmed me down and helped me fix it (and quickly too!
Date published: 2022-04-19
Rated 5 out of 5 by from Love Turbo Tax So user friendly, easy to change mistakes, great explanations. I'm always so nervous to do my taxes, however with Turbo Tax my anxiety is gone.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Great and easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-19
Rated 5 out of 5 by from This is just great software very happy This software was great! very easy to use and helpful. Thank you for creating and supporting this great software
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax Confusion I have used Turbotax for many years now with confidence. Last year was the first time I have ever had a serious problem. After completing the 2020 federal taxes and entering the credit card information my bank notified me that more money than what was owed was taken from my account for taxes. I notified Turbotax and got no response, so I notified IRS and still no response. I notified the Audit Defense and they could not help me. So I am asking Turbotax again to please help me to recover my loss.
Date published: 2022-04-19
Rated 4 out of 5 by from thank you super very helpful thank you for helping me thank you
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 909
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is the way to go! This is my 5th year using turbotax! It's very easy to use! Fees are much cheaper than filling with other tax companies. Step by step assistance available if needed. I couldn't ask for a better way to file!
Date published: 2022-04-19
Rated 2 out of 5 by from 1095-A was only the worst problem Just finding the quality of the product really bad. Hung up when I opened TT 2020 to check some details of last year's return (which really should be easier to get to in the current year's version). I did my return myself with paper in under two hours, and was within $100 of TT. Why am I paying for the software. Every year, I think that TT should give a little heads up on roughly how much the potential itemized deduction need to add up to to get out of the standard deduction. I suspect people run around for lots of details with no hope of gettting to the $12K+ that's needed. Need better 1095-A functionality. (and workflow, it should not have allowed me to file without it, for example.)
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is great to use! TurboTax is great to use and saved me a lot of time!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Super Easy & Fast Turbo Tax is great for everyone and anyone! Great for people who need a start forward way to file their taxes, especially when you are crunched for time. I recommend Turbo Tax to everyone.
Date published: 2022-04-19
Rated 5 out of 5 by from This lady was AWESOME!!!! The customer service rep knew her stuff. I was almost in tears when I couldn't find out my AGI. But she calmed me down and helped me fix it (and quickly too!
Date published: 2022-04-19
Rated 5 out of 5 by from Love Turbo Tax So user friendly, easy to change mistakes, great explanations. I'm always so nervous to do my taxes, however with Turbo Tax my anxiety is gone.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Great and easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-19
Rated 5 out of 5 by from This is just great software very happy This software was great! very easy to use and helpful. Thank you for creating and supporting this great software
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax Confusion I have used Turbotax for many years now with confidence. Last year was the first time I have ever had a serious problem. After completing the 2020 federal taxes and entering the credit card information my bank notified me that more money than what was owed was taken from my account for taxes. I notified Turbotax and got no response, so I notified IRS and still no response. I notified the Audit Defense and they could not help me. So I am asking Turbotax again to please help me to recover my loss.
Date published: 2022-04-19
Rated 4 out of 5 by from thank you super very helpful thank you for helping me thank you
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 909