TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 3 out of 5 by from Slow start but great end! My experience was both horrible and excellent. Horrible because i was matched with my first tax assistant, Debra, and she was very very unresponsive and after two months my live turbotax was closed off.. I was livid but then i was matched with Linda and everything was absolutely perfect with her. We finished my taxes within 2 days and she stayed on the phone with me for over an hour to answer every and all questions i had and she had very valuable advise. I would definitely recommend this if people like Linda are there to help because she was incredible.
Date published: 2022-06-29
Rated 5 out of 5 by from Turbo Tax is awesome! I have used Turbo Tax for several years now. When you need an expert you can always count on the Turbo Tax experts they have working for them.
Date published: 2022-06-29
Rated 3 out of 5 by from It said it was free but it wasn't I went thru the steps TWICE but at the end it was wanting to charge me 79.00. It wasn't until Teisha was very helpful and understanding and gave me a code.
Date published: 2022-06-29
Rated 5 out of 5 by from Great service. TurboTax has everything needed for taxes. Very helpful.
Date published: 2022-06-29
Rated 4 out of 5 by from turbo tax little frustration but got through it like the support
Date published: 2022-06-29
Rated 4 out of 5 by from Awesome Great experience after we actually started communicating with each other
Date published: 2022-06-29
Rated 5 out of 5 by from TurboTax to the Rescue I was late filing my return due to an error with one of my tax documents. Because my return this past year was complicated by an inheritance issue, I used TurboTax Live for the first time. They walked me through each step of the process and looked for other tax credits I was not aware of. I had two different tax professionals and both were very responsive and thorough. I'm happy with the results and have complete confidence in the service provided.
Date published: 2022-06-29
Rated 5 out of 5 by from Great service Grisel was very knowledgeable and helpful! Really helps take the pressure off!
Date published: 2022-06-29
Rated 5 out of 5 by from TurboTax - Simplicity at it's Finest! This has truly been the EASIEST and BEST service I have ever gotten in my life. They worked relentlessly with me to ensure I got the best return of my life. This is the best return I have received since I started doing them with a service provider. This is the first time I did them with TurboTax, and they have my commitment from here on out. I will forever file taxes with them yearly.
Date published: 2022-06-29
Rated 5 out of 5 by from TurboTax Full Service is great Great experience working with Tong! She was very professional and extremely communicative. Felt very confident having her review my taxes!
Date published: 2022-06-29
All TurboTax® Offerings Reviews - Page 10
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Slow start but great end! My experience was both horrible and excellent. Horrible because i was matched with my first tax assistant, Debra, and she was very very unresponsive and after two months my live turbotax was closed off.. I was livid but then i was matched with Linda and everything was absolutely perfect with her. We finished my taxes within 2 days and she stayed on the phone with me for over an hour to answer every and all questions i had and she had very valuable advise. I would definitely recommend this if people like Linda are there to help because she was incredible.
Date published: 2022-06-29
Rated 5 out of 5 by from Turbo Tax is awesome! I have used Turbo Tax for several years now. When you need an expert you can always count on the Turbo Tax experts they have working for them.
Date published: 2022-06-29
Rated 3 out of 5 by from It said it was free but it wasn't I went thru the steps TWICE but at the end it was wanting to charge me 79.00. It wasn't until Teisha was very helpful and understanding and gave me a code.
Date published: 2022-06-29
Rated 5 out of 5 by from Great service. TurboTax has everything needed for taxes. Very helpful.
Date published: 2022-06-29
Rated 4 out of 5 by from turbo tax little frustration but got through it like the support
Date published: 2022-06-29
Rated 4 out of 5 by from Awesome Great experience after we actually started communicating with each other
Date published: 2022-06-29
Rated 5 out of 5 by from TurboTax to the Rescue I was late filing my return due to an error with one of my tax documents. Because my return this past year was complicated by an inheritance issue, I used TurboTax Live for the first time. They walked me through each step of the process and looked for other tax credits I was not aware of. I had two different tax professionals and both were very responsive and thorough. I'm happy with the results and have complete confidence in the service provided.
Date published: 2022-06-29
Rated 5 out of 5 by from Great service Grisel was very knowledgeable and helpful! Really helps take the pressure off!
Date published: 2022-06-29
Rated 5 out of 5 by from TurboTax - Simplicity at it's Finest! This has truly been the EASIEST and BEST service I have ever gotten in my life. They worked relentlessly with me to ensure I got the best return of my life. This is the best return I have received since I started doing them with a service provider. This is the first time I did them with TurboTax, and they have my commitment from here on out. I will forever file taxes with them yearly.
Date published: 2022-06-29
Rated 5 out of 5 by from TurboTax Full Service is great Great experience working with Tong! She was very professional and extremely communicative. Felt very confident having her review my taxes!
Date published: 2022-06-29
All TurboTax® Offerings Reviews - Page 10