TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Unimpressed Unimpressed this year. First off, the amount of my refund changed once in my federal AFTER I finished it. Luckily for the better... Then the same happened with the state as well, but this was because the site wouldn't let me finish my state filing and gave me an error message saying something about not having the forms created yet that were needed for me to file with Colorado. I was supposed to get an email letting me know when I could finish my state filing but never did and it cost me 6 days time. I'm moving very soon and need this money yesterday. I've been using TT for like 20 years now and this is the worst it's ever been.
Date published: 2022-01-21
Rated 5 out of 5 by from TurboTax is awesome It was so easy especially since i have never done this before.
Date published: 2022-01-21
Rated 5 out of 5 by from Excellence service My live expert was very helpful and informative, definitely 5 star service
Date published: 2022-01-21
Rated 5 out of 5 by from Awesome Very helpful, fast and easy. Was able to get help with no problem.
Date published: 2022-01-21
Rated 5 out of 5 by from Turbo tax is great! Helpful!! Have answers to questions. that nee to be answered
Date published: 2022-01-21
Rated 5 out of 5 by from Guided help Guides you as you go and always have option of a tax professional. Makes you feel safe that you are doing it correctly
Date published: 2022-01-21
Rated 5 out of 5 by from Turbo tax great It’s was quick process and always enjoy doing my taxes
Date published: 2022-01-21
Rated 1 out of 5 by from So much for being free Very disappointed in the fact there was a unexplained 39$ charge. Hated that in order to pay that ridiculous amount with my room fun there was an additional 39$ charge, whos got the fetish for the number 39? Anyways really dont think you guys should advertise that free with turbo tax anymore if it isn't free. Yours truly Gunnie
Date published: 2022-01-21
Rated 5 out of 5 by from Awesom Fast and simple very helpful and friendly would recommend to everyone
Date published: 2022-01-21
Rated 5 out of 5 by from very easy very easy to use.would recommend to any one for ease of use, and it's free!
Date published: 2022-01-21
All TurboTax® Offerings Reviews - Page 873
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Unimpressed Unimpressed this year. First off, the amount of my refund changed once in my federal AFTER I finished it. Luckily for the better... Then the same happened with the state as well, but this was because the site wouldn't let me finish my state filing and gave me an error message saying something about not having the forms created yet that were needed for me to file with Colorado. I was supposed to get an email letting me know when I could finish my state filing but never did and it cost me 6 days time. I'm moving very soon and need this money yesterday. I've been using TT for like 20 years now and this is the worst it's ever been.
Date published: 2022-01-21
Rated 5 out of 5 by from TurboTax is awesome It was so easy especially since i have never done this before.
Date published: 2022-01-21
Rated 5 out of 5 by from Excellence service My live expert was very helpful and informative, definitely 5 star service
Date published: 2022-01-21
Rated 5 out of 5 by from Awesome Very helpful, fast and easy. Was able to get help with no problem.
Date published: 2022-01-21
Rated 5 out of 5 by from Turbo tax is great! Helpful!! Have answers to questions. that nee to be answered
Date published: 2022-01-21
Rated 5 out of 5 by from Guided help Guides you as you go and always have option of a tax professional. Makes you feel safe that you are doing it correctly
Date published: 2022-01-21
Rated 5 out of 5 by from Turbo tax great It’s was quick process and always enjoy doing my taxes
Date published: 2022-01-21
Rated 1 out of 5 by from So much for being free Very disappointed in the fact there was a unexplained 39$ charge. Hated that in order to pay that ridiculous amount with my room fun there was an additional 39$ charge, whos got the fetish for the number 39? Anyways really dont think you guys should advertise that free with turbo tax anymore if it isn't free. Yours truly Gunnie
Date published: 2022-01-21
Rated 5 out of 5 by from Awesom Fast and simple very helpful and friendly would recommend to everyone
Date published: 2022-01-21
Rated 5 out of 5 by from very easy very easy to use.would recommend to any one for ease of use, and it's free!
Date published: 2022-01-21
All TurboTax® Offerings Reviews - Page 873