TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from TurboTax makes life easier I've always used Turbo Tax. But now that I'm retired, and on a fixed income, Turbo Tax Online makes this process almost TOO simple
Date published: 2021-10-11
Rated 5 out of 5 by from Turbo Tax Easy to Use Easy to use! GUI screens are great. Help actually works.
Date published: 2021-10-11
Rated 5 out of 5 by from excellent Liz was excellent, helped me to resolve my problem in no time!
Date published: 2021-10-11
Rated 4 out of 5 by from fast & easy good easy to use helpful tips if it get missed up it showed you what went wrong and how to fix
Date published: 2021-10-11
Rated 3 out of 5 by from Can’t file, no one can help I’ve had an issue since February that Turbo tax is unable to help with and am unable to contact the IRS
Date published: 2021-10-11
Rated 3 out of 5 by from Ok service, but sneaky trying to add a premium fea Aggressive upsell for extra services was annoying.
Date published: 2021-10-11
Rated 3 out of 5 by from Adequate I am perfectly capable of filing my return by myeslf. I buy TurboTax to print the returns and to efile. I wish to file a Form 1040, not a 1040SR, which I am allowed to do by the IRS, but not by TurboTax. I complained about it last year and was hoping that you would fix it for 2020, but you did not.
Date published: 2021-10-11
Rated 5 out of 5 by from I had No Idea Online Turbo Tax was so Easy!!! I have used TurboTax for many many years, the days of DOS, before Windows 95!! I usually purchased the CD and loaded into my laptop, however, in 2019 I was warned that the DOS in my 2010 MacBook Pro would not work for the 2020Tax year !!! Not good!! I procrastinated and found Online TurboTax and filed an extension, thinking I'd buy a new MackBook Pro so I would be able to file my taxes!!!! I did but a new MackBook Pro and its still sitting in the shipping box after 2 weeks, and I completed my 2020 TAXES on TURBOTAX ONLINE!!! Absolutely great, and the tax returns I am receiving will pay for the new $2100 MacBook Pro!!
Date published: 2021-10-11
Rated 1 out of 5 by from Turbo is quite a bit less than awesome I was not able to file either my state or federal returns via e-file. They were both rejected because the AGI did not match IRS records even though I had the returns that prove the AGI was correct. Because of this, I was also forced to request an exemption from the state so I could file by mail. Several glitches in the SW did not allow me to remove an un-needed stock transaction which kept getting flagged as needing review. The CA state return had 25 individual entries that should have been ported over from the federal return but I guess the programmers did not bother to test that all of the fields were filled out properly. The data entry format was clunky and got all the way to near finishing before I realized that I never was asked for my estimated payments. A really major oversight that could slip through without the SW calling attention to it. Too much upselling which I found interrupted my work flow. Pretty much a dud of an application due to the short comings in my opinion.
Date published: 2021-10-11
Rated 5 out of 5 by from Easy to Follow Turbo Tax is a nice easy way to file your taxes at your own pace.
Date published: 2021-10-11
All TurboTax® Offerings Reviews - Page 850
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes life easier I've always used Turbo Tax. But now that I'm retired, and on a fixed income, Turbo Tax Online makes this process almost TOO simple
Date published: 2021-10-11
Rated 5 out of 5 by from Turbo Tax Easy to Use Easy to use! GUI screens are great. Help actually works.
Date published: 2021-10-11
Rated 5 out of 5 by from excellent Liz was excellent, helped me to resolve my problem in no time!
Date published: 2021-10-11
Rated 4 out of 5 by from fast & easy good easy to use helpful tips if it get missed up it showed you what went wrong and how to fix
Date published: 2021-10-11
Rated 3 out of 5 by from Can’t file, no one can help I’ve had an issue since February that Turbo tax is unable to help with and am unable to contact the IRS
Date published: 2021-10-11
Rated 3 out of 5 by from Ok service, but sneaky trying to add a premium fea Aggressive upsell for extra services was annoying.
Date published: 2021-10-11
Rated 3 out of 5 by from Adequate I am perfectly capable of filing my return by myeslf. I buy TurboTax to print the returns and to efile. I wish to file a Form 1040, not a 1040SR, which I am allowed to do by the IRS, but not by TurboTax. I complained about it last year and was hoping that you would fix it for 2020, but you did not.
Date published: 2021-10-11
Rated 5 out of 5 by from I had No Idea Online Turbo Tax was so Easy!!! I have used TurboTax for many many years, the days of DOS, before Windows 95!! I usually purchased the CD and loaded into my laptop, however, in 2019 I was warned that the DOS in my 2010 MacBook Pro would not work for the 2020Tax year !!! Not good!! I procrastinated and found Online TurboTax and filed an extension, thinking I'd buy a new MackBook Pro so I would be able to file my taxes!!!! I did but a new MackBook Pro and its still sitting in the shipping box after 2 weeks, and I completed my 2020 TAXES on TURBOTAX ONLINE!!! Absolutely great, and the tax returns I am receiving will pay for the new $2100 MacBook Pro!!
Date published: 2021-10-11
Rated 1 out of 5 by from Turbo is quite a bit less than awesome I was not able to file either my state or federal returns via e-file. They were both rejected because the AGI did not match IRS records even though I had the returns that prove the AGI was correct. Because of this, I was also forced to request an exemption from the state so I could file by mail. Several glitches in the SW did not allow me to remove an un-needed stock transaction which kept getting flagged as needing review. The CA state return had 25 individual entries that should have been ported over from the federal return but I guess the programmers did not bother to test that all of the fields were filled out properly. The data entry format was clunky and got all the way to near finishing before I realized that I never was asked for my estimated payments. A really major oversight that could slip through without the SW calling attention to it. Too much upselling which I found interrupted my work flow. Pretty much a dud of an application due to the short comings in my opinion.
Date published: 2021-10-11
Rated 5 out of 5 by from Easy to Follow Turbo Tax is a nice easy way to file your taxes at your own pace.
Date published: 2021-10-11
All TurboTax® Offerings Reviews - Page 850