TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from Very Nice Product We feel confident the return is complete and correct!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is great! Getting a question answered on-line was difficult.
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax is the greatest turbo tax is hands down the best place to do taxes. i love that they remember your info from year to year making your taxes fast and simple
Date published: 2021-05-17
Rated 5 out of 5 by from First time filing online Since I had invested in cryptos last year I was feeling a little overwhelmed at the thought of filing taxes this year. Coinbase offered a discount on Turbo Tax and CoinTracker so I took advantage of that and used both for my first time filing online. I'm glad that I did as it really streamlined the process and made it far less stressful. I liked how easy it was to import multiple W2's as well. Basically you punched in a few verification numbers and they did the rest. I didn't even have to scan or take pictures, TurboTax was able to import them off of ID numbers. Filing school documents was easy as well and I was able to get more of a refund than I had expected. Definitely less stressful than recent years filing.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax Business This program is cumbersome to work with and is not very intuitive. If you are not tax savvy, this is not the program for you. Yes, I have worked with many tax programs such as CCH Prosystems, Lacerte, CCH Axcess, etc. But for the price, it is a good program to fill out and e-file a simple return or two.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy Peasy! Very simple and easy to understand. I would recommend TurboTax to anyone.
Date published: 2021-05-17
Rated 4 out of 5 by from SIMPLE CIVILIAN GREAT ,,, I HAVE NOT DONE MY OWN TAXES IN YEARS...
Date published: 2021-05-17
Rated 5 out of 5 by from very satisfied with Turbo Tax Everything in the program worked well right up to the Audit Defense part. It took me almost 24 hours to enter my credit card info and then to print my confirmation # . I called the TurboTax Help Desk and was put on hold for 8 minutes for the customer service person person to tell me someone would call me back after she got my info. She could not give me an estimate of how long that would take. it has now been 3 hours and no call back. Eventually I figured it out no thanks to your customer service department.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax Awesome! I am a TurboTax User for the last 10 years. Year after year they have improved their products to be much more self-explanatory. It's seamless.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is easy to use and fast! Procrastinated again and was able to get my taxes done in a couple of hours thanks to Turbo Tax. I did start my charitable contributions spreadsheet ahead of time. That is the one thing that takes the most time.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 844
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very Nice Product We feel confident the return is complete and correct!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is great! Getting a question answered on-line was difficult.
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax is the greatest turbo tax is hands down the best place to do taxes. i love that they remember your info from year to year making your taxes fast and simple
Date published: 2021-05-17
Rated 5 out of 5 by from First time filing online Since I had invested in cryptos last year I was feeling a little overwhelmed at the thought of filing taxes this year. Coinbase offered a discount on Turbo Tax and CoinTracker so I took advantage of that and used both for my first time filing online. I'm glad that I did as it really streamlined the process and made it far less stressful. I liked how easy it was to import multiple W2's as well. Basically you punched in a few verification numbers and they did the rest. I didn't even have to scan or take pictures, TurboTax was able to import them off of ID numbers. Filing school documents was easy as well and I was able to get more of a refund than I had expected. Definitely less stressful than recent years filing.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax Business This program is cumbersome to work with and is not very intuitive. If you are not tax savvy, this is not the program for you. Yes, I have worked with many tax programs such as CCH Prosystems, Lacerte, CCH Axcess, etc. But for the price, it is a good program to fill out and e-file a simple return or two.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy Peasy! Very simple and easy to understand. I would recommend TurboTax to anyone.
Date published: 2021-05-17
Rated 4 out of 5 by from SIMPLE CIVILIAN GREAT ,,, I HAVE NOT DONE MY OWN TAXES IN YEARS...
Date published: 2021-05-17
Rated 5 out of 5 by from very satisfied with Turbo Tax Everything in the program worked well right up to the Audit Defense part. It took me almost 24 hours to enter my credit card info and then to print my confirmation # . I called the TurboTax Help Desk and was put on hold for 8 minutes for the customer service person person to tell me someone would call me back after she got my info. She could not give me an estimate of how long that would take. it has now been 3 hours and no call back. Eventually I figured it out no thanks to your customer service department.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax Awesome! I am a TurboTax User for the last 10 years. Year after year they have improved their products to be much more self-explanatory. It's seamless.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is easy to use and fast! Procrastinated again and was able to get my taxes done in a couple of hours thanks to Turbo Tax. I did start my charitable contributions spreadsheet ahead of time. That is the one thing that takes the most time.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 844