TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 3 out of 5 by from TurboTax is convenient but has bugs The program still feels like the original dos version even though it's officially a Windows program. It doesn't provide enough info re the specific entries requested. There were several dead ends near the end of the program. It asks for drivers lic# and then dead ends. Later by using the help function it's learned that the step can be skipped, though it was necessary to scan through a number of "replies" to find this tidbit.
Date published: 2021-10-14
Rated 5 out of 5 by from Very pleased with process No need for help. Nice to know it was available though. Very Happy with your service.
Date published: 2021-10-14
Rated 3 out of 5 by from Disappointing Extremely disappointed with this version of TurboTax. I felt it was not properly filling out the forms - Federal or State. It took many hours overs last year's returns to complete 2020 returns - and I'm still not confident that they were done correctly - we'll see.
Date published: 2021-10-14
Rated 5 out of 5 by from This is a great way to file tax It was simple and easy to understand. I recommend it!
Date published: 2021-10-14
Rated 5 out of 5 by from Excellent Tax Preparation Sooftware The guiding questions took away my anxieties about filing these tax forms without involving an accountant or tax preparer. One thing I would change is when inviting a user to eFile, it would help to notify them before they choose that option that their AGI from the prior is required. That came as a shock, and it did not have access to the laptop my wife used last year to run turbo tax.
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo Tax is AWESOME I actually spoke with a Tax Preparer just to verify some things. The step by step process id so easy and I can always ask questions.
Date published: 2021-10-14
Rated 5 out of 5 by from I use Turbo Tax every year Always easy, helpful, and available around the clock
Date published: 2021-10-14
Rated 4 out of 5 by from Anything tax-related is confusing!! TurboTax was extremely helpful in getting me the best possible scenario for my taxes. I wish that taxes were less confusing, but that's the breaks. TurboTax walks me through the finer details and--even though it's still confusing--tries to make sense of it, if possible.
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo Tax helped me file accurately & quickly! Both of the Live Experts who helped with questions were very professional and helpful in providing information for the best way to understand the whole process.
Date published: 2021-10-14
Rated 3 out of 5 by from Makes life easier overall, but also has mistakes I'm always flabbergasted that in the "review" section of doing taxes, it finds "errors" of things that supposedly weren't entered... But then I go back to those exact sections and enter in the information, and it still says they're missing. So frustrating. I wish the software were smart enough to force you to answer them correctly the first time you're entering them, and not claim that you made "errors" when there's something wrong with how it's applying things to the form.
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 818
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is convenient but has bugs The program still feels like the original dos version even though it's officially a Windows program. It doesn't provide enough info re the specific entries requested. There were several dead ends near the end of the program. It asks for drivers lic# and then dead ends. Later by using the help function it's learned that the step can be skipped, though it was necessary to scan through a number of "replies" to find this tidbit.
Date published: 2021-10-14
Rated 5 out of 5 by from Very pleased with process No need for help. Nice to know it was available though. Very Happy with your service.
Date published: 2021-10-14
Rated 3 out of 5 by from Disappointing Extremely disappointed with this version of TurboTax. I felt it was not properly filling out the forms - Federal or State. It took many hours overs last year's returns to complete 2020 returns - and I'm still not confident that they were done correctly - we'll see.
Date published: 2021-10-14
Rated 5 out of 5 by from This is a great way to file tax It was simple and easy to understand. I recommend it!
Date published: 2021-10-14
Rated 5 out of 5 by from Excellent Tax Preparation Sooftware The guiding questions took away my anxieties about filing these tax forms without involving an accountant or tax preparer. One thing I would change is when inviting a user to eFile, it would help to notify them before they choose that option that their AGI from the prior is required. That came as a shock, and it did not have access to the laptop my wife used last year to run turbo tax.
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo Tax is AWESOME I actually spoke with a Tax Preparer just to verify some things. The step by step process id so easy and I can always ask questions.
Date published: 2021-10-14
Rated 5 out of 5 by from I use Turbo Tax every year Always easy, helpful, and available around the clock
Date published: 2021-10-14
Rated 4 out of 5 by from Anything tax-related is confusing!! TurboTax was extremely helpful in getting me the best possible scenario for my taxes. I wish that taxes were less confusing, but that's the breaks. TurboTax walks me through the finer details and--even though it's still confusing--tries to make sense of it, if possible.
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo Tax helped me file accurately & quickly! Both of the Live Experts who helped with questions were very professional and helpful in providing information for the best way to understand the whole process.
Date published: 2021-10-14
Rated 3 out of 5 by from Makes life easier overall, but also has mistakes I'm always flabbergasted that in the "review" section of doing taxes, it finds "errors" of things that supposedly weren't entered... But then I go back to those exact sections and enter in the information, and it still says they're missing. So frustrating. I wish the software were smart enough to force you to answer them correctly the first time you're entering them, and not claim that you made "errors" when there's something wrong with how it's applying things to the form.
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 818