TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from Love TurboTax!!! The product is step by step, explanations along the way if you need it. The representatives I've spoken to have been knowledgeable, helpful and explains everything well.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax takes the stress out of filing Very easy and helpful tips along the way. We have used Turbo Tax for years and would never pay someone to do our taxes when it is this simple!
Date published: 2022-04-18
Rated 1 out of 5 by from unable to speak with anyone concerning my filing. I purchased Turbo Tax from Staples, I don't have a CD drive therefore I downloaded . Apparently, when I downloaded the software It was to work from the Turbo site and not my laptop. Could not get anyone at Turbo to see how this could be addressed. I have used Turbo Tax for over 10 years and was not happy with this experience.
Date published: 2022-04-18
Rated 5 out of 5 by from cheaper than going to H&R Block It works for us. I believe we shouldn't be charged $25 for filing two state returns.
Date published: 2022-04-18
Rated 1 out of 5 by from Over rated Experts were not helpful at all. Nothing else came of my consults with live experts. One of the experts lacked initiation and overall customer service.
Date published: 2022-04-18
Rated 4 out of 5 by from The software was fine - the adviser not so much The software is easy to use and walks you through the process pretty easily with lot of helpful tips. This was the first time I used the chat feature. It wasn't much help. I was having issues with my ESPP and they just pointed to the same sections which I completed several times. They did however tell me what date to put into the date field so at least I was able to push forward this time but it was mostly me trial and error - with the exception of the date.
Date published: 2022-04-18
Rated 5 out of 5 by from Very Satisfied! Very easy to use. Very informative and comprehensive!
Date published: 2022-04-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME Excelent! I have been using it for several years, its easy, comprehensive, goes step by step, a great program.
Date published: 2022-04-18
Rated 1 out of 5 by from Way too expensive The service is way too expensive for people who have minor investments and things through things like Stash and Acorns. And it doesn't do a great job of explaining how to enter or confirm information for those documents
Date published: 2022-04-18
Rated 5 out of 5 by from It was great She was helpful and patient in helping me with my taxes.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 803
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TurboTax!!! The product is step by step, explanations along the way if you need it. The representatives I've spoken to have been knowledgeable, helpful and explains everything well.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax takes the stress out of filing Very easy and helpful tips along the way. We have used Turbo Tax for years and would never pay someone to do our taxes when it is this simple!
Date published: 2022-04-18
Rated 1 out of 5 by from unable to speak with anyone concerning my filing. I purchased Turbo Tax from Staples, I don't have a CD drive therefore I downloaded . Apparently, when I downloaded the software It was to work from the Turbo site and not my laptop. Could not get anyone at Turbo to see how this could be addressed. I have used Turbo Tax for over 10 years and was not happy with this experience.
Date published: 2022-04-18
Rated 5 out of 5 by from cheaper than going to H&R Block It works for us. I believe we shouldn't be charged $25 for filing two state returns.
Date published: 2022-04-18
Rated 1 out of 5 by from Over rated Experts were not helpful at all. Nothing else came of my consults with live experts. One of the experts lacked initiation and overall customer service.
Date published: 2022-04-18
Rated 4 out of 5 by from The software was fine - the adviser not so much The software is easy to use and walks you through the process pretty easily with lot of helpful tips. This was the first time I used the chat feature. It wasn't much help. I was having issues with my ESPP and they just pointed to the same sections which I completed several times. They did however tell me what date to put into the date field so at least I was able to push forward this time but it was mostly me trial and error - with the exception of the date.
Date published: 2022-04-18
Rated 5 out of 5 by from Very Satisfied! Very easy to use. Very informative and comprehensive!
Date published: 2022-04-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME Excelent! I have been using it for several years, its easy, comprehensive, goes step by step, a great program.
Date published: 2022-04-18
Rated 1 out of 5 by from Way too expensive The service is way too expensive for people who have minor investments and things through things like Stash and Acorns. And it doesn't do a great job of explaining how to enter or confirm information for those documents
Date published: 2022-04-18
Rated 5 out of 5 by from It was great She was helpful and patient in helping me with my taxes.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 803