TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from Superb software but missing a vital feature Superb tax software, as usual. Have been a longtime user. But I am FED UP wasting time each year waiting for updates to download for past States I no longer need. How hard is it to display a dialog box "TurboTax has detected the following previous States. Check the delete box next to any State you no longer wish to use."???? If this issue is not addressed, I will be VERY tempted to switch next year to a competitor. The needlessly wasted time is substantial!
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to Reach Support Line - Thank you!! Turbo tax is definitely useful but the phone support was priceless!
Date published: 2021-05-16
Rated 5 out of 5 by from Good experience in 2020 tax year Clean UI and easier to navigate across the various tax interviews and situations in 2020 compared to prior years.
Date published: 2021-05-16
Rated 5 out of 5 by from So easy to use..Unbelievable! Just very easy to follow. I used to use Turbo tax then went to H&R Block. I get it done quicker in my own home with easy instructions.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is great My experience with Turbo Tax continues to be great! It's easy to work through.
Date published: 2021-05-16
Rated 5 out of 5 by from EXCELLENT I COULD RECOMMEND TO ANOTHER PERSON I LIKE THE APPLICATION
Date published: 2021-05-16
Rated 2 out of 5 by from Turbo Tax is having issues I have used turbo tax for at least 10 years this year was the first year that Turbo Tax had an issue being installed on a new computer running windows 10. I finally got the program to installed but only after spending an hour with customer support which did absolutely nothing. As it turns out with the program is just so slow you must wait for minutes for it to do anything when installing. While doing taxes i had to download an additional state but the program would not download it after going to a forum i found out that i would have to reset my display properties to 100% from 125% (which is the default for my laptop) to make the program work. Turbo Tax needs to update its operating system to make it more useable on modern computers.
Date published: 2021-05-16
Rated 3 out of 5 by from TO SLOW! I've loved this program for years, but both the installation time and the launch time were much too long. 1. If possible speed up the process, but 2) could there be graphics demonstrating on-going activity (else we felt like the computer had frozen).
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Using Turbo Tax is the quickest and simplest way to file my taxes. It takes the stress out of filing your taxes. So easy!
Date published: 2021-05-16
Rated 5 out of 5 by from Even I can do this Turbo Tax is easy, dependable and painless. "Shwoo that's off my chest"!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 799
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Superb software but missing a vital feature Superb tax software, as usual. Have been a longtime user. But I am FED UP wasting time each year waiting for updates to download for past States I no longer need. How hard is it to display a dialog box "TurboTax has detected the following previous States. Check the delete box next to any State you no longer wish to use."???? If this issue is not addressed, I will be VERY tempted to switch next year to a competitor. The needlessly wasted time is substantial!
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to Reach Support Line - Thank you!! Turbo tax is definitely useful but the phone support was priceless!
Date published: 2021-05-16
Rated 5 out of 5 by from Good experience in 2020 tax year Clean UI and easier to navigate across the various tax interviews and situations in 2020 compared to prior years.
Date published: 2021-05-16
Rated 5 out of 5 by from So easy to use..Unbelievable! Just very easy to follow. I used to use Turbo tax then went to H&R Block. I get it done quicker in my own home with easy instructions.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is great My experience with Turbo Tax continues to be great! It's easy to work through.
Date published: 2021-05-16
Rated 5 out of 5 by from EXCELLENT I COULD RECOMMEND TO ANOTHER PERSON I LIKE THE APPLICATION
Date published: 2021-05-16
Rated 2 out of 5 by from Turbo Tax is having issues I have used turbo tax for at least 10 years this year was the first year that Turbo Tax had an issue being installed on a new computer running windows 10. I finally got the program to installed but only after spending an hour with customer support which did absolutely nothing. As it turns out with the program is just so slow you must wait for minutes for it to do anything when installing. While doing taxes i had to download an additional state but the program would not download it after going to a forum i found out that i would have to reset my display properties to 100% from 125% (which is the default for my laptop) to make the program work. Turbo Tax needs to update its operating system to make it more useable on modern computers.
Date published: 2021-05-16
Rated 3 out of 5 by from TO SLOW! I've loved this program for years, but both the installation time and the launch time were much too long. 1. If possible speed up the process, but 2) could there be graphics demonstrating on-going activity (else we felt like the computer had frozen).
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Using Turbo Tax is the quickest and simplest way to file my taxes. It takes the stress out of filing your taxes. So easy!
Date published: 2021-05-16
Rated 5 out of 5 by from Even I can do this Turbo Tax is easy, dependable and painless. "Shwoo that's off my chest"!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 799