TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 1 out of 5 by from I hate this program You don't update it year after year. Random functions break constantly. In order to make a change--caused by a software glitch in your program--I had to press back about 20+ times. Meanwhile the save and print functions had also broken. My computer is updated and well exceeds the recommended specs for this program.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is user friendly Very user friendly and excellent support for questions
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent, as always! Just when I thought Turbo couldn't get any better, YOU GUYS UPPED YOUR GAME AND ROCKED IT!! Can't thank you enough . . . well . . . THANK YOU! God Bless and see you NEXT YEAR, I hope!
Date published: 2021-05-16
Rated 5 out of 5 by from It get's easier to use each year. I have noticed the software is easier to use each year. The help topics are also easier to understand than those in previous years.
Date published: 2021-05-16
Rated 4 out of 5 by from Need to include a method to return to problems and Error correction kept telling me to fix a problem. on worksheet 4852, but there was no way to do so.
Date published: 2021-05-16
Rated 4 out of 5 by from OK, but with suggestions TurboTax is good in its sweep of topics. I did have some issues in trying to fill in information in various topical sections. I just will say that TurboTax should advise its users that if they are running into problems--such as the program not accepting the dollar amount paid under a 1098-T (tuition statement)--they should go to "forms" and look at forms and work sheets. Quick solutions to puzzling problems could come from correcting or filling in incomplete parts of the forms and work sheets. Also, I suggest that in the submission stage when the submission date is close, that users who owe the IRS be informed immediately up-front that they should mail their return with a check. I elected to make an electronic submission--only to find out that payment was due just a day or so away. So, I quickly had to pivot and do a mailing.
Date published: 2021-05-16
Rated 5 out of 5 by from Wonderful! It is easy, and can be used with a great deal of confidence
Date published: 2021-05-16
Rated 5 out of 5 by from Very Easy Very easy to use. Was good to use for whole family
Date published: 2021-05-16
Rated 4 out of 5 by from good, could be better Good program. Error correction should take to error on form so you know what to correct and where the info came from. Should be able to save without printing.
Date published: 2021-05-16
Rated 4 out of 5 by from I Use TurboTax Every Year This is my first year using the online version... it's definitely more streamlined than the desktop version.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 784
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from I hate this program You don't update it year after year. Random functions break constantly. In order to make a change--caused by a software glitch in your program--I had to press back about 20+ times. Meanwhile the save and print functions had also broken. My computer is updated and well exceeds the recommended specs for this program.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is user friendly Very user friendly and excellent support for questions
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent, as always! Just when I thought Turbo couldn't get any better, YOU GUYS UPPED YOUR GAME AND ROCKED IT!! Can't thank you enough . . . well . . . THANK YOU! God Bless and see you NEXT YEAR, I hope!
Date published: 2021-05-16
Rated 5 out of 5 by from It get's easier to use each year. I have noticed the software is easier to use each year. The help topics are also easier to understand than those in previous years.
Date published: 2021-05-16
Rated 4 out of 5 by from Need to include a method to return to problems and Error correction kept telling me to fix a problem. on worksheet 4852, but there was no way to do so.
Date published: 2021-05-16
Rated 4 out of 5 by from OK, but with suggestions TurboTax is good in its sweep of topics. I did have some issues in trying to fill in information in various topical sections. I just will say that TurboTax should advise its users that if they are running into problems--such as the program not accepting the dollar amount paid under a 1098-T (tuition statement)--they should go to "forms" and look at forms and work sheets. Quick solutions to puzzling problems could come from correcting or filling in incomplete parts of the forms and work sheets. Also, I suggest that in the submission stage when the submission date is close, that users who owe the IRS be informed immediately up-front that they should mail their return with a check. I elected to make an electronic submission--only to find out that payment was due just a day or so away. So, I quickly had to pivot and do a mailing.
Date published: 2021-05-16
Rated 5 out of 5 by from Wonderful! It is easy, and can be used with a great deal of confidence
Date published: 2021-05-16
Rated 5 out of 5 by from Very Easy Very easy to use. Was good to use for whole family
Date published: 2021-05-16
Rated 4 out of 5 by from good, could be better Good program. Error correction should take to error on form so you know what to correct and where the info came from. Should be able to save without printing.
Date published: 2021-05-16
Rated 4 out of 5 by from I Use TurboTax Every Year This is my first year using the online version... it's definitely more streamlined than the desktop version.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 784