TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Use of 2020 TurboTax Have used TurboTax for several years and it's a solid way for people like me who like to do their taxes themselves to accomplish this. Oner the years the glitches have been worked out and I'm very comfortable with the process that the software takes me through. It most importantly allows me to pick and choose how I complete the return and focus my effort.
Date published: 2021-10-16
Rated 5 out of 5 by from Reliable Product I'm filing as a sole proprietor, and I'm not very informed about tax law, but I do trust TurboTax to cover all the bases. I also always purchase audit defense, just in case.
Date published: 2021-10-16
Rated 5 out of 5 by from Amazing! I would have cried a lot without TurboTax So easy to use and so much helpful information. Really, made doing my taxes almost painless!
Date published: 2021-10-16
Rated 2 out of 5 by from I got tricked into paying Only wanted the free service and when I got to the end I was charged $60. They asked many times if I wanted to upgrade and I always picked no. They slipped it in somehow. Disappointing as I have been using TurboTax for years and many years have upgraded when I needed to. This year I did not. Very Disappointing from a company I always used to recommend.
Date published: 2021-10-16
Rated 5 out of 5 by from TurboTax was awesome It was easy. Well put together. I had no problem. Going through the questions was simple.
Date published: 2021-10-16
Rated 3 out of 5 by from TurboTaxReview it was ok too many ads that you need to skip through
Date published: 2021-10-16
Rated 5 out of 5 by from TurboTax makes it easy Easy to use, intuitive, references and guidance available quickly
Date published: 2021-10-16
Rated 3 out of 5 by from No Mac version - ridiculous It's really annoying that for many years now, this program has no native Mac version. It has to run on Windows. With the millions of Mac users running their entire businesses on Macs, there is no excuse for this.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax saves me much anxiety! I have used Turbo Tax for many years and as a former Tax Consultant, it rates as the best!
Date published: 2021-10-16
Rated 1 out of 5 by from Non-Intuit-ive Endless Irrelevant Forms An endlessly frustrating roundabout of endlessly clicking through the same forms over and over to try to resolve issues. Most issues were caused through TurboTax's copying imported data from one area incorrectly to another area. No option to select any other type of turbotax program but the one $180 one that was selected for me. The question answer forms are so annoying due to so many irrelevant questions, and that progress is not saved until the section is fully completed. Yet that information is not made clearly available to me, the consumer. Each time I go between one section and another it makes me click through the same garbage over and over. One error that is 15 clicks down... Go to the area to try to resolve it... come back oh 15 more clicks to get back to there... oh still not resolved, repeat entire situation.
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 766
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Use of 2020 TurboTax Have used TurboTax for several years and it's a solid way for people like me who like to do their taxes themselves to accomplish this. Oner the years the glitches have been worked out and I'm very comfortable with the process that the software takes me through. It most importantly allows me to pick and choose how I complete the return and focus my effort.
Date published: 2021-10-16
Rated 5 out of 5 by from Reliable Product I'm filing as a sole proprietor, and I'm not very informed about tax law, but I do trust TurboTax to cover all the bases. I also always purchase audit defense, just in case.
Date published: 2021-10-16
Rated 5 out of 5 by from Amazing! I would have cried a lot without TurboTax So easy to use and so much helpful information. Really, made doing my taxes almost painless!
Date published: 2021-10-16
Rated 2 out of 5 by from I got tricked into paying Only wanted the free service and when I got to the end I was charged $60. They asked many times if I wanted to upgrade and I always picked no. They slipped it in somehow. Disappointing as I have been using TurboTax for years and many years have upgraded when I needed to. This year I did not. Very Disappointing from a company I always used to recommend.
Date published: 2021-10-16
Rated 5 out of 5 by from TurboTax was awesome It was easy. Well put together. I had no problem. Going through the questions was simple.
Date published: 2021-10-16
Rated 3 out of 5 by from TurboTaxReview it was ok too many ads that you need to skip through
Date published: 2021-10-16
Rated 5 out of 5 by from TurboTax makes it easy Easy to use, intuitive, references and guidance available quickly
Date published: 2021-10-16
Rated 3 out of 5 by from No Mac version - ridiculous It's really annoying that for many years now, this program has no native Mac version. It has to run on Windows. With the millions of Mac users running their entire businesses on Macs, there is no excuse for this.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax saves me much anxiety! I have used Turbo Tax for many years and as a former Tax Consultant, it rates as the best!
Date published: 2021-10-16
Rated 1 out of 5 by from Non-Intuit-ive Endless Irrelevant Forms An endlessly frustrating roundabout of endlessly clicking through the same forms over and over to try to resolve issues. Most issues were caused through TurboTax's copying imported data from one area incorrectly to another area. No option to select any other type of turbotax program but the one $180 one that was selected for me. The question answer forms are so annoying due to so many irrelevant questions, and that progress is not saved until the section is fully completed. Yet that information is not made clearly available to me, the consumer. Each time I go between one section and another it makes me click through the same garbage over and over. One error that is 15 clicks down... Go to the area to try to resolve it... come back oh 15 more clicks to get back to there... oh still not resolved, repeat entire situation.
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 766