TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Was a good experiance Person who help me was very efficient . Very Courteous.
Date published: 2021-10-13
Rated 1 out of 5 by from If you have complicated taxes, TurboTax isnt best We used TurboTax Self Employed and it didn't account for every situation. There were a number of areas where we couldn't enter information we had and/or the questions were unclear or misleading. We wasted a ton of time due to this and other glitches (software taking us in circles without explaining what was missing). Called customer service, they were no help. Much more interested in transferring the call or upselling you. We finally got through it thanks to hours of Google searching for answers to our questions. Another disturbing discovery was that all of our past years 1040's TurboTax stored had incorrect numbers on them. We brought this to their attention, still weren't super helpful. After this experience I wouldn't really trust TurboTax unless the taxes are simple.
Date published: 2021-10-13
Rated 5 out of 5 by from Easy to input taxes Easy to use. Logically sound in a linear manner. Enjoy the colors and animations
Date published: 2021-10-13
Rated 1 out of 5 by from sucks forces you to give a review... and is not registering the review
Date published: 2021-10-13
Rated 5 out of 5 by from Turbo Tax is awesome! Excellent experience. I appreciate the detailed guide in preparing my taxes. I highly recommend Turbo Tax to all my friends and family members.
Date published: 2021-10-13
Rated 5 out of 5 by from Easy to use Great tool. Was easy to file federal and state taxes
Date published: 2021-10-13
Rated 5 out of 5 by from Like clockwork Very easy, very fast, and worth it! Highly recommend and will use next year.
Date published: 2021-10-13
Rated 5 out of 5 by from Nice Service Always helpful with getting taxes filed. Definitely recommend.
Date published: 2021-10-13
Rated 5 out of 5 by from Turbo Tax is Awesome!! It is so nice to have Turbo Tax as my partner.. Thank You very much.
Date published: 2021-10-13
Rated 5 out of 5 by from Live help was very helpful. Made our tax change situation less stressful. Thanks Danielle!
Date published: 2021-10-13
All TurboTax® Offerings Reviews - Page 728
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Was a good experiance Person who help me was very efficient . Very Courteous.
Date published: 2021-10-13
Rated 1 out of 5 by from If you have complicated taxes, TurboTax isnt best We used TurboTax Self Employed and it didn't account for every situation. There were a number of areas where we couldn't enter information we had and/or the questions were unclear or misleading. We wasted a ton of time due to this and other glitches (software taking us in circles without explaining what was missing). Called customer service, they were no help. Much more interested in transferring the call or upselling you. We finally got through it thanks to hours of Google searching for answers to our questions. Another disturbing discovery was that all of our past years 1040's TurboTax stored had incorrect numbers on them. We brought this to their attention, still weren't super helpful. After this experience I wouldn't really trust TurboTax unless the taxes are simple.
Date published: 2021-10-13
Rated 5 out of 5 by from Easy to input taxes Easy to use. Logically sound in a linear manner. Enjoy the colors and animations
Date published: 2021-10-13
Rated 1 out of 5 by from sucks forces you to give a review... and is not registering the review
Date published: 2021-10-13
Rated 5 out of 5 by from Turbo Tax is awesome! Excellent experience. I appreciate the detailed guide in preparing my taxes. I highly recommend Turbo Tax to all my friends and family members.
Date published: 2021-10-13
Rated 5 out of 5 by from Easy to use Great tool. Was easy to file federal and state taxes
Date published: 2021-10-13
Rated 5 out of 5 by from Like clockwork Very easy, very fast, and worth it! Highly recommend and will use next year.
Date published: 2021-10-13
Rated 5 out of 5 by from Nice Service Always helpful with getting taxes filed. Definitely recommend.
Date published: 2021-10-13
Rated 5 out of 5 by from Turbo Tax is Awesome!! It is so nice to have Turbo Tax as my partner.. Thank You very much.
Date published: 2021-10-13
Rated 5 out of 5 by from Live help was very helpful. Made our tax change situation less stressful. Thanks Danielle!
Date published: 2021-10-13
All TurboTax® Offerings Reviews - Page 728