TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Made me pay for a premium I did not want Without prior concent, turbo tax made me upgrade my service to a deluxe package. I was unaware of this until it was time to file my taxes, when brought to the attention of the agent she said that she knew it upgraded me but chose not to say anything. I had to pay almost $200 extra out of pocket to file my taxes and use their so called "service" when it was origianlly marketed as free. I will never be using turbo tax again.
Date published: 2022-04-29
Rated 5 out of 5 by from supper simple! very simple for me a first time user, any body can do this!
Date published: 2022-04-29
Rated 4 out of 5 by from Very helpful It was simple and fast... And free so you can't best it!
Date published: 2022-04-29
Rated 5 out of 5 by from Awesome Did everything I needed done and helped with questions Shauna was a Tru expert
Date published: 2022-04-29
Rated 5 out of 5 by from K dog Absolutely awesome , threw and threw thank you for making this process a easy one I hope you have a great year !!! ✅
Date published: 2022-04-29
Rated 1 out of 5 by from Turbo tax is TERRIBLE!! I've used the product for 6 years and this will be the last time. I've entered my bank account information - it hasn't processed several weeks later and Turbo tax has no way to see where its hung up.
Date published: 2022-04-29
Rated 5 out of 5 by from Excellent fast seamless The process was simple prices are reasonable. Never left my home
Date published: 2022-04-29
Rated 5 out of 5 by from Very good service The experience was awesome from start to finish. The tax expert was very knowledgeable,
Date published: 2022-04-29
Rated 4 out of 5 by from easy Easy experience for my first time filing self employed!
Date published: 2022-04-29
Rated 5 out of 5 by from Super User Friendly All the explanations for questions and and general information are so helpful!
Date published: 2022-04-29
All TurboTax® Offerings Reviews - Page 728
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Made me pay for a premium I did not want Without prior concent, turbo tax made me upgrade my service to a deluxe package. I was unaware of this until it was time to file my taxes, when brought to the attention of the agent she said that she knew it upgraded me but chose not to say anything. I had to pay almost $200 extra out of pocket to file my taxes and use their so called "service" when it was origianlly marketed as free. I will never be using turbo tax again.
Date published: 2022-04-29
Rated 5 out of 5 by from supper simple! very simple for me a first time user, any body can do this!
Date published: 2022-04-29
Rated 4 out of 5 by from Very helpful It was simple and fast... And free so you can't best it!
Date published: 2022-04-29
Rated 5 out of 5 by from Awesome Did everything I needed done and helped with questions Shauna was a Tru expert
Date published: 2022-04-29
Rated 5 out of 5 by from K dog Absolutely awesome , threw and threw thank you for making this process a easy one I hope you have a great year !!! ✅
Date published: 2022-04-29
Rated 1 out of 5 by from Turbo tax is TERRIBLE!! I've used the product for 6 years and this will be the last time. I've entered my bank account information - it hasn't processed several weeks later and Turbo tax has no way to see where its hung up.
Date published: 2022-04-29
Rated 5 out of 5 by from Excellent fast seamless The process was simple prices are reasonable. Never left my home
Date published: 2022-04-29
Rated 5 out of 5 by from Very good service The experience was awesome from start to finish. The tax expert was very knowledgeable,
Date published: 2022-04-29
Rated 4 out of 5 by from easy Easy experience for my first time filing self employed!
Date published: 2022-04-29
Rated 5 out of 5 by from Super User Friendly All the explanations for questions and and general information are so helpful!
Date published: 2022-04-29
All TurboTax® Offerings Reviews - Page 728