TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 1 out of 5 by from Disappointed and not planning to use next time Clearly signed up because "free" but of course as you go through your return and input information they try to sell or upgrade you after every section. It's annoying when you clearly signed up for free at the time. Then, I was surprised to see a message about having to pay $59 in order to get my deductions added. This is absurd I used to use CreditKarma and it was completely free. Now they are owned by cash-app which I do not recommend. Turbo tax was my second option, sadly I was disappointed with the nonsense questions about upgrading and a $39 fee. Seriously, I rather pay an accountant at this point. I do the work and they charge me for it. Hilarious!
Date published: 2022-06-08
Rated 4 out of 5 by from Turbotax is awesome My Turbotax expert was professional, thorough and patient. He answered all my questions and concerns. Truly trust and recommend turbox.
Date published: 2022-06-08
Rated 4 out of 5 by from Easy to use Turbo Tax is easy to use and the CPA's where helpful.
Date published: 2022-06-08
Rated 5 out of 5 by from TurboTax is Great TurboTax is very user friendly. Phone support is also great once you get to a TurboTax Expert.
Date published: 2022-06-08
Rated 5 out of 5 by from Great Everyone was great I engaged with. Each one was helpful in wonderful in their own way.
Date published: 2022-06-08
Rated 4 out of 5 by from ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
Date published: 2022-06-07
Rated 5 out of 5 by from TurboTax Saved The Day This entire process was so incredibly smooth and personable. After speaking to someone (yes, a real person) to explain the initial process and match me with a tax expert all that was left were document uploads. The tax expert was absolutely incredible! He walked me through the taxes and kept communication open to ensure nothing was missed throughout the process. It didn't take him long to do something that would have taken me at least a full week to finish (and probably mess up in the end). I couldn't be happier and more relieved!
Date published: 2022-06-07
Rated 5 out of 5 by from Great easy Very simple to understand and follow direction Nice
Date published: 2022-06-07
Rated 5 out of 5 by from A big help This is my first time to do Full Service and it was worth the time and money
Date published: 2022-06-07
Rated 4 out of 5 by from Turbo Tax's great! Thank You for your help in filing our tax's truly Appreciate.
Date published: 2022-06-07
All TurboTax® Offerings Reviews - Page 71
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Disappointed and not planning to use next time Clearly signed up because "free" but of course as you go through your return and input information they try to sell or upgrade you after every section. It's annoying when you clearly signed up for free at the time. Then, I was surprised to see a message about having to pay $59 in order to get my deductions added. This is absurd I used to use CreditKarma and it was completely free. Now they are owned by cash-app which I do not recommend. Turbo tax was my second option, sadly I was disappointed with the nonsense questions about upgrading and a $39 fee. Seriously, I rather pay an accountant at this point. I do the work and they charge me for it. Hilarious!
Date published: 2022-06-08
Rated 4 out of 5 by from Turbotax is awesome My Turbotax expert was professional, thorough and patient. He answered all my questions and concerns. Truly trust and recommend turbox.
Date published: 2022-06-08
Rated 4 out of 5 by from Easy to use Turbo Tax is easy to use and the CPA's where helpful.
Date published: 2022-06-08
Rated 5 out of 5 by from TurboTax is Great TurboTax is very user friendly. Phone support is also great once you get to a TurboTax Expert.
Date published: 2022-06-08
Rated 5 out of 5 by from Great Everyone was great I engaged with. Each one was helpful in wonderful in their own way.
Date published: 2022-06-08
Rated 4 out of 5 by from ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
Date published: 2022-06-07
Rated 5 out of 5 by from TurboTax Saved The Day This entire process was so incredibly smooth and personable. After speaking to someone (yes, a real person) to explain the initial process and match me with a tax expert all that was left were document uploads. The tax expert was absolutely incredible! He walked me through the taxes and kept communication open to ensure nothing was missed throughout the process. It didn't take him long to do something that would have taken me at least a full week to finish (and probably mess up in the end). I couldn't be happier and more relieved!
Date published: 2022-06-07
Rated 5 out of 5 by from Great easy Very simple to understand and follow direction Nice
Date published: 2022-06-07
Rated 5 out of 5 by from A big help This is my first time to do Full Service and it was worth the time and money
Date published: 2022-06-07
Rated 4 out of 5 by from Turbo Tax's great! Thank You for your help in filing our tax's truly Appreciate.
Date published: 2022-06-07
All TurboTax® Offerings Reviews - Page 71