TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Double charged just to print forms for mailing Bought the online version & completed taxes. Taxes were rejected multiple times because of verification glitch until the deadline passed for online filing. Then had to spend an additional $120 just to access desktop software to solely print and mail. There were zero changes to the online forms I'd already paid for and completed. I just couldn't access them anymore after the deadline.
Date published: 2022-11-21
Rated 3 out of 5 by from York Ugh to confusing at the end trying to print make it easier
Date published: 2022-11-21
Rated 3 out of 5 by from turbo tax lost 2020 and 2021 returns I generally recommend Turbo tax. But I got notice thru USPS my tax return wasn't accepted. Yet I have an update that it was accepted on Sept 22nd. I get routed to your website and I don't see my 2020 or 2021 returns ..you say I haven't filed them. I did and have print outs and emails tax filing uptdates stating accepted. I haven't changed my user name.
Date published: 2022-11-21
Rated 5 out of 5 by from Turbo Tax is convenient Quick and easy, was able to get completed timely. Step by step process really helps.
Date published: 2022-11-21
Rated 5 out of 5 by from TurboTax is very easy to use! I have been using TurboTax since the early 90's. It is so easy to use. I strongly recommend TurboTax.
Date published: 2022-11-20
Rated 1 out of 5 by from Couldn't do it from the Phone App Last year I was able to complete the whole process on my phone. This year I had to download a whole program.... app just kicks me off and says download the program.
Date published: 2022-11-20
Rated 4 out of 5 by from wont let me open to file the next year it wont let me open and file 2020 after filing the year before it keeps say i already have it
Date published: 2022-11-20
Rated 1 out of 5 by from This product SUCKS! It consistently fails to save I've used Turbotax for over 20 years and Turbotax for Business 2020 is the pits! It consistently fails to save my finished tax return file as it's looking for a preexisting PDF which of course does not exist as this is the first time. How lame!!!!!!!
Date published: 2022-11-20
Rated 1 out of 5 by from So hard to use too confusing, not enough information. will not auto fill. have to type in the same information over an dover
Date published: 2022-11-20
Rated 5 out of 5 by from Good Stuff Easy to Use Couldn't ask for an easier to use product with guidance included
Date published: 2022-11-20
All TurboTax® Offerings Reviews - Page 8
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Double charged just to print forms for mailing Bought the online version & completed taxes. Taxes were rejected multiple times because of verification glitch until the deadline passed for online filing. Then had to spend an additional $120 just to access desktop software to solely print and mail. There were zero changes to the online forms I'd already paid for and completed. I just couldn't access them anymore after the deadline.
Date published: 2022-11-21
Rated 3 out of 5 by from York Ugh to confusing at the end trying to print make it easier
Date published: 2022-11-21
Rated 3 out of 5 by from turbo tax lost 2020 and 2021 returns I generally recommend Turbo tax. But I got notice thru USPS my tax return wasn't accepted. Yet I have an update that it was accepted on Sept 22nd. I get routed to your website and I don't see my 2020 or 2021 returns ..you say I haven't filed them. I did and have print outs and emails tax filing uptdates stating accepted. I haven't changed my user name.
Date published: 2022-11-21
Rated 5 out of 5 by from Turbo Tax is convenient Quick and easy, was able to get completed timely. Step by step process really helps.
Date published: 2022-11-21
Rated 5 out of 5 by from TurboTax is very easy to use! I have been using TurboTax since the early 90's. It is so easy to use. I strongly recommend TurboTax.
Date published: 2022-11-20
Rated 1 out of 5 by from Couldn't do it from the Phone App Last year I was able to complete the whole process on my phone. This year I had to download a whole program.... app just kicks me off and says download the program.
Date published: 2022-11-20
Rated 4 out of 5 by from wont let me open to file the next year it wont let me open and file 2020 after filing the year before it keeps say i already have it
Date published: 2022-11-20
Rated 1 out of 5 by from This product SUCKS! It consistently fails to save I've used Turbotax for over 20 years and Turbotax for Business 2020 is the pits! It consistently fails to save my finished tax return file as it's looking for a preexisting PDF which of course does not exist as this is the first time. How lame!!!!!!!
Date published: 2022-11-20
Rated 1 out of 5 by from So hard to use too confusing, not enough information. will not auto fill. have to type in the same information over an dover
Date published: 2022-11-20
Rated 5 out of 5 by from Good Stuff Easy to Use Couldn't ask for an easier to use product with guidance included
Date published: 2022-11-20
All TurboTax® Offerings Reviews - Page 8