TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 1 out of 5 by from worst year ever! Efile was rejected even though I have used Turbo Tax for over ten years now. The information added from the previous year was correct but rejected from both Fed and state. Not sure if I will get a refund for the state efile fee that I paid to Turbo Tax.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is helpful A lot of updates in an unusual year. I appreciate that Turbo Tax is up to date on the changes.
Date published: 2021-05-17
Rated 4 out of 5 by from No bug this year Did not encounter any bug this year. Tax specialist CPA who assisted me was very good. Much better experience than last year. My 2019 return was a headache. Problem with uploaded Sch D
Date published: 2021-05-17
Rated 4 out of 5 by from 2020 was a bit buggy issue registering on Windows 10, had to reduce screen resolution to 600x800 per work around. Then state wouldn't load properly. Repair script did not work. Disappointing this year.
Date published: 2021-05-17
Rated 5 out of 5 by from GOOD PRODUCT Great Product.......easy to use and a good value to boot.
Date published: 2021-05-17
Rated 5 out of 5 by from love this service love the simplicity of this product...just don't hit the backbutton. it will start your return all over again.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy workout Everything's easy and if you have any questions and doubt, there's explanation to go to.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Helps me so much! Turbo tax helped me file my taxes for the first time on my own. I usually send them to a CPA. This program was great! It was so easy and simple! 10/10 would definitely recommend!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax worked as expected! Acceptable, it works and was FREE! Acceptable, it works and was FREE!
Date published: 2021-05-17
Rated 4 out of 5 by from Great until I encountered Reject Code IND-031-4 I've been using TT for over 20 years, and last year (2019) was the first year I filed late. This year, when I went to e-file my 2020 return I encountered Reject Code IND-031-4. The error stated that my AGI (Adjusted Gross Income) was incorrect. I verified my AGI by going to the IRS site and could not determine why it was failing. The Product did not help guide me to a solution, but one of the Experts, CatinaT1, had the following in one of her posts. "Filed late last year after mid-November or your return was processed after that time—try entering 0" I entered "0" and it worked. Prior to that, I felt lost, confused, and frustrated. I expect that TT would track when I submitted in 2019, and since there wasn't a record of submission (I filed by paper in late November), TT would have suggested this to me after my return was rejected.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 681
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from worst year ever! Efile was rejected even though I have used Turbo Tax for over ten years now. The information added from the previous year was correct but rejected from both Fed and state. Not sure if I will get a refund for the state efile fee that I paid to Turbo Tax.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is helpful A lot of updates in an unusual year. I appreciate that Turbo Tax is up to date on the changes.
Date published: 2021-05-17
Rated 4 out of 5 by from No bug this year Did not encounter any bug this year. Tax specialist CPA who assisted me was very good. Much better experience than last year. My 2019 return was a headache. Problem with uploaded Sch D
Date published: 2021-05-17
Rated 4 out of 5 by from 2020 was a bit buggy issue registering on Windows 10, had to reduce screen resolution to 600x800 per work around. Then state wouldn't load properly. Repair script did not work. Disappointing this year.
Date published: 2021-05-17
Rated 5 out of 5 by from GOOD PRODUCT Great Product.......easy to use and a good value to boot.
Date published: 2021-05-17
Rated 5 out of 5 by from love this service love the simplicity of this product...just don't hit the backbutton. it will start your return all over again.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy workout Everything's easy and if you have any questions and doubt, there's explanation to go to.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Helps me so much! Turbo tax helped me file my taxes for the first time on my own. I usually send them to a CPA. This program was great! It was so easy and simple! 10/10 would definitely recommend!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax worked as expected! Acceptable, it works and was FREE! Acceptable, it works and was FREE!
Date published: 2021-05-17
Rated 4 out of 5 by from Great until I encountered Reject Code IND-031-4 I've been using TT for over 20 years, and last year (2019) was the first year I filed late. This year, when I went to e-file my 2020 return I encountered Reject Code IND-031-4. The error stated that my AGI (Adjusted Gross Income) was incorrect. I verified my AGI by going to the IRS site and could not determine why it was failing. The Product did not help guide me to a solution, but one of the Experts, CatinaT1, had the following in one of her posts. "Filed late last year after mid-November or your return was processed after that time—try entering 0" I entered "0" and it worked. Prior to that, I felt lost, confused, and frustrated. I expect that TT would track when I submitted in 2019, and since there wasn't a record of submission (I filed by paper in late November), TT would have suggested this to me after my return was rejected.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 681