TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy as Always TurboTax is the easiest and fastest way to work through tax filing, I've ever used. I will never use another software to file taxes. Awesome!
Date published: 2021-10-14
Rated 1 out of 5 by from Each Year it gets painful Each year turbotax gets painful and more sneaky. I rather go in-person to an expert than do this again and spend $100 when I do ALL the work
Date published: 2021-10-14
Rated 1 out of 5 by from Had to pay $120 so that my return was filed proper The COVID-19 loan option did not pop up so it said I owed $16K in taxes. I had to pay for the "Tax Pro" to reset the system somehow to allow me to enter in the information. The guy was nice, but that was $60 extra I should never have needed to pay. If I don't get refunded for that $60, I will never use the product again.
Date published: 2021-10-14
Rated 2 out of 5 by from Not worth the value My biggest complaint is the fact that after having to pay for the Turbotax software, i then have to pay separately to electronically file my state return. The software should come with federal AND 1 state e-filing. Additionally, as a former public accountant, I struggle to use Turbotax because I can't see how information shows up on forms.until the return is complete
Date published: 2021-10-14
Rated 4 out of 5 by from Investment transfer info worth it alone Turbo Tax was great for filing home and business returns. Best & most valuable time saving thing for us was the transfer of data from out investment accounts directly into our forms, It was worth the price for that alone,
Date published: 2021-10-14
Rated 5 out of 5 by from Turbotax is great Having experts review is great.I use it every year.
Date published: 2021-10-14
Rated 5 out of 5 by from TurboTax is easy and inspires confidence I like the question format. You figure out what I need and provide it.
Date published: 2021-10-14
Rated 2 out of 5 by from Lots of confusion and a few ongoing bugs I've used a number of tax prep software products, and I was a volunteer tax trainer and preparer for 6 years, so I know a fair amount about tax return preparation. TurboTax leaves a lot to be desired! Even at my level of experience I find the software does not provide adequate information to determine what to enter in many of the fields. And unless you switch to the tax forms view, and you know what should end up in each field, I promise you this software will make mistakes that you will never catch! The biggest problem is that it doesn't adequately explain what some things are -- no, not even in the help screens -- nor in what context it is asking for certain information. And because it asks for things at weird times, such as a personal entry when you're entering business data, you're never really sure if the data is getting entered on the right form. Also, it occasionally asks for the same info in separate areas of the software so you don't know if it is making double entries or just verifying the info. There has been a consistent capital loss carry-forward data bug since the 2016 version and they still haven't fixed it. Overall, I can muddle my way through preparing my personal and business returns with this software only because I know how to verify the data is entered correctly in the forms view and make changes there. If you're not real tax savvy, I think you'd have a real frustrating time using this software, and there's a good chance your return will have an error or two. I will be using different tax prep software next year!
Date published: 2021-10-14
Rated 5 out of 5 by from Turbotax is Awesome It save it me money, yay!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-10-14
Rated 5 out of 5 by from TurboTax is Great but needs to be less for SBO Its great but it needs to be less expensive for small business owners. =)
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 666
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy as Always TurboTax is the easiest and fastest way to work through tax filing, I've ever used. I will never use another software to file taxes. Awesome!
Date published: 2021-10-14
Rated 1 out of 5 by from Each Year it gets painful Each year turbotax gets painful and more sneaky. I rather go in-person to an expert than do this again and spend $100 when I do ALL the work
Date published: 2021-10-14
Rated 1 out of 5 by from Had to pay $120 so that my return was filed proper The COVID-19 loan option did not pop up so it said I owed $16K in taxes. I had to pay for the "Tax Pro" to reset the system somehow to allow me to enter in the information. The guy was nice, but that was $60 extra I should never have needed to pay. If I don't get refunded for that $60, I will never use the product again.
Date published: 2021-10-14
Rated 2 out of 5 by from Not worth the value My biggest complaint is the fact that after having to pay for the Turbotax software, i then have to pay separately to electronically file my state return. The software should come with federal AND 1 state e-filing. Additionally, as a former public accountant, I struggle to use Turbotax because I can't see how information shows up on forms.until the return is complete
Date published: 2021-10-14
Rated 4 out of 5 by from Investment transfer info worth it alone Turbo Tax was great for filing home and business returns. Best & most valuable time saving thing for us was the transfer of data from out investment accounts directly into our forms, It was worth the price for that alone,
Date published: 2021-10-14
Rated 5 out of 5 by from Turbotax is great Having experts review is great.I use it every year.
Date published: 2021-10-14
Rated 5 out of 5 by from TurboTax is easy and inspires confidence I like the question format. You figure out what I need and provide it.
Date published: 2021-10-14
Rated 2 out of 5 by from Lots of confusion and a few ongoing bugs I've used a number of tax prep software products, and I was a volunteer tax trainer and preparer for 6 years, so I know a fair amount about tax return preparation. TurboTax leaves a lot to be desired! Even at my level of experience I find the software does not provide adequate information to determine what to enter in many of the fields. And unless you switch to the tax forms view, and you know what should end up in each field, I promise you this software will make mistakes that you will never catch! The biggest problem is that it doesn't adequately explain what some things are -- no, not even in the help screens -- nor in what context it is asking for certain information. And because it asks for things at weird times, such as a personal entry when you're entering business data, you're never really sure if the data is getting entered on the right form. Also, it occasionally asks for the same info in separate areas of the software so you don't know if it is making double entries or just verifying the info. There has been a consistent capital loss carry-forward data bug since the 2016 version and they still haven't fixed it. Overall, I can muddle my way through preparing my personal and business returns with this software only because I know how to verify the data is entered correctly in the forms view and make changes there. If you're not real tax savvy, I think you'd have a real frustrating time using this software, and there's a good chance your return will have an error or two. I will be using different tax prep software next year!
Date published: 2021-10-14
Rated 5 out of 5 by from Turbotax is Awesome It save it me money, yay!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-10-14
Rated 5 out of 5 by from TurboTax is Great but needs to be less for SBO Its great but it needs to be less expensive for small business owners. =)
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 666