TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Great! The experience was great. I procrastinated and didn't want to do it, but TurboTaxmade it short and sweet!
Date published: 2021-05-17
Rated 1 out of 5 by from Will Never Be Using TurboTax Again Have been a loyal customer for years, this being the fourth year in a row using TurboTax to file my taxes. I have never paid a cent in the past. Literally not even a dollar. This year all of a sudden it's $50 per state filed (I usually file for two states as I live part time in two different locations), meaning a hefty $100 fee for me, when just last year the same thing was free. Not to mention I was forced to upgrade this year for NO reason whatsoever. I understand you think you have loyal customers, but you are wrong. We were loyal because you were free and helpful, you won't be seeing much business next year. I guarantee it.
Date published: 2021-05-17
Rated 5 out of 5 by from VERY EASY TO FOLLOW The website was very easy to use, uploading stock info from robinhood was a breeze
Date published: 2021-05-17
Rated 5 out of 5 by from Lived up to its reputation and advertising 1st time for me using a crypto currency tracking software. Integration was easy. I chatted with an agent who walked me through, since I had a few questions. Apart from my ignorance, it worked flawlessly.
Date published: 2021-05-17
Rated 5 out of 5 by from I have used turbo tax since 2002 I have used turbo tax for many years. I notice that is always up to date and all the complicated changes area easy to follow. If I have a question the support team i there to help. They are great at answering questions.
Date published: 2021-05-17
Rated 5 out of 5 by from Long-time User of TurboTax Stressed out because I left it to the last possible day and then couldn't find my tax folder!
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is an excellent tool TurboTax is great a comparing previous returns. It step by step approach can be helpful for novice filers. I'd like more interactive filing-form impact while imputing information that is broader than the "Tax due" block. It would reduce the amount of input when it doesn't impact the taxes.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Product Easy to use. Allowed me to skip all of the itemized deductions without entering all of that stuff and then finding out the standard deduction was better. Helps you easily find all the forms you need. Online additional info on topics is very helpful.
Date published: 2021-05-17
Rated 5 out of 5 by from Very simple process again! Thanks again TurboTax for being easy to use and reminding me to get it done!
Date published: 2021-05-17
Rated 3 out of 5 by from Good. Page by page better organized than last year. Needs more hyperlinks to explain what an entry or line is. Needs to say if the info is rolled over to the next year. Took me forever to figure out I can roll passive income over to next year. Really difficult to get to the forum to ask questions.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 665
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Great! The experience was great. I procrastinated and didn't want to do it, but TurboTaxmade it short and sweet!
Date published: 2021-05-17
Rated 1 out of 5 by from Will Never Be Using TurboTax Again Have been a loyal customer for years, this being the fourth year in a row using TurboTax to file my taxes. I have never paid a cent in the past. Literally not even a dollar. This year all of a sudden it's $50 per state filed (I usually file for two states as I live part time in two different locations), meaning a hefty $100 fee for me, when just last year the same thing was free. Not to mention I was forced to upgrade this year for NO reason whatsoever. I understand you think you have loyal customers, but you are wrong. We were loyal because you were free and helpful, you won't be seeing much business next year. I guarantee it.
Date published: 2021-05-17
Rated 5 out of 5 by from VERY EASY TO FOLLOW The website was very easy to use, uploading stock info from robinhood was a breeze
Date published: 2021-05-17
Rated 5 out of 5 by from Lived up to its reputation and advertising 1st time for me using a crypto currency tracking software. Integration was easy. I chatted with an agent who walked me through, since I had a few questions. Apart from my ignorance, it worked flawlessly.
Date published: 2021-05-17
Rated 5 out of 5 by from I have used turbo tax since 2002 I have used turbo tax for many years. I notice that is always up to date and all the complicated changes area easy to follow. If I have a question the support team i there to help. They are great at answering questions.
Date published: 2021-05-17
Rated 5 out of 5 by from Long-time User of TurboTax Stressed out because I left it to the last possible day and then couldn't find my tax folder!
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is an excellent tool TurboTax is great a comparing previous returns. It step by step approach can be helpful for novice filers. I'd like more interactive filing-form impact while imputing information that is broader than the "Tax due" block. It would reduce the amount of input when it doesn't impact the taxes.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Product Easy to use. Allowed me to skip all of the itemized deductions without entering all of that stuff and then finding out the standard deduction was better. Helps you easily find all the forms you need. Online additional info on topics is very helpful.
Date published: 2021-05-17
Rated 5 out of 5 by from Very simple process again! Thanks again TurboTax for being easy to use and reminding me to get it done!
Date published: 2021-05-17
Rated 3 out of 5 by from Good. Page by page better organized than last year. Needs more hyperlinks to explain what an entry or line is. Needs to say if the info is rolled over to the next year. Took me forever to figure out I can roll passive income over to next year. Really difficult to get to the forum to ask questions.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 665