TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from So easy and trustworthy I've been using Turbo tax for 10 years but this was the first year I used the full service because of a few tricky things that happened in the past year. Although my experience started out rocky with an account manager that went MIA the second person that took on my case more than made up for it. The process was quick (once the right person got on the job), personal, and friendly. I'd absolutely do it again.
Date published: 2022-05-10
Rated 5 out of 5 by from TurboTax did the job advertised Job well done……………………………………………………………………………………………..
Date published: 2022-05-10
Rated 5 out of 5 by from Easy to work with Questions were answered and explain in depth. You go through the form very fast.
Date published: 2022-05-10
Rated 3 out of 5 by from Unhappy! Was charged for Full Service Premier when I filed basic tax returns.
Date published: 2022-05-10
Rated 5 out of 5 by from Jesse was great Very expensive but overall easy to use I will use again hopefully the price will be a little less expensive and more competitive with hr block and other services.
Date published: 2022-05-10
Rated 5 out of 5 by from Wonderful experience! We had such a great experience with Turbo Tax Live. The expert was extremely knowledgeable and kind. She answered all of our questions and walked us through the process, leaving us feeling very confident about our taxes.
Date published: 2022-05-10
Rated 5 out of 5 by from 2021 tax filing assistance My live experts were great. Linda was incredibly helpful and informative and taught me through her great communication and explanation. She also answered my questions perfectly
Date published: 2022-05-10
Rated 5 out of 5 by from Tax return is easy with TurboTax I chose full service with TurboTax and the expert is really helpful, they will answer whatever you are not clear about and work with you to get a maximum tax return.
Date published: 2022-05-10
Rated 3 out of 5 by from New to TurboTa Unexpected information was requested and it took longer to process than expected. Also I was expecting to file for FREE but I finally paid $287.
Date published: 2022-05-10
Rated 5 out of 5 by from Good Experience No issues and good service would use again for sure.
Date published: 2022-05-10
All TurboTax® Offerings Reviews - Page 645
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from So easy and trustworthy I've been using Turbo tax for 10 years but this was the first year I used the full service because of a few tricky things that happened in the past year. Although my experience started out rocky with an account manager that went MIA the second person that took on my case more than made up for it. The process was quick (once the right person got on the job), personal, and friendly. I'd absolutely do it again.
Date published: 2022-05-10
Rated 5 out of 5 by from TurboTax did the job advertised Job well done……………………………………………………………………………………………..
Date published: 2022-05-10
Rated 5 out of 5 by from Easy to work with Questions were answered and explain in depth. You go through the form very fast.
Date published: 2022-05-10
Rated 3 out of 5 by from Unhappy! Was charged for Full Service Premier when I filed basic tax returns.
Date published: 2022-05-10
Rated 5 out of 5 by from Jesse was great Very expensive but overall easy to use I will use again hopefully the price will be a little less expensive and more competitive with hr block and other services.
Date published: 2022-05-10
Rated 5 out of 5 by from Wonderful experience! We had such a great experience with Turbo Tax Live. The expert was extremely knowledgeable and kind. She answered all of our questions and walked us through the process, leaving us feeling very confident about our taxes.
Date published: 2022-05-10
Rated 5 out of 5 by from 2021 tax filing assistance My live experts were great. Linda was incredibly helpful and informative and taught me through her great communication and explanation. She also answered my questions perfectly
Date published: 2022-05-10
Rated 5 out of 5 by from Tax return is easy with TurboTax I chose full service with TurboTax and the expert is really helpful, they will answer whatever you are not clear about and work with you to get a maximum tax return.
Date published: 2022-05-10
Rated 3 out of 5 by from New to TurboTa Unexpected information was requested and it took longer to process than expected. Also I was expecting to file for FREE but I finally paid $287.
Date published: 2022-05-10
Rated 5 out of 5 by from Good Experience No issues and good service would use again for sure.
Date published: 2022-05-10
All TurboTax® Offerings Reviews - Page 645