TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is so helpful! I had question about filing a 1099-MISC without having to file the C form. The answer came right up on the website. AWESOME!
Date published: 2021-10-11
Rated 2 out of 5 by from back end roth IRA questionairre and process sucks Turbo tax makes it very hard to enter back end ROTH IRA conversion. It does not have to be this hard. i had to call so many times and still the staff at Turbo Tax was not able to assist. I still don't know if I did it correctly or not. for some one who contributed to traditional IRA for 2019 (in 2020) and converted the traditional to ROTH in 2020 .... as well as contributed TO A ROTH IRA in 2020.,... it was too complicated. Turbo tax should seriously work on this since this is a feature used by many. Why does it have to be so complicated? This issue not only caused me hours and hours of research but also caused me to file an extension and only by sheer trial and error and by calling Fidelity Retirement Services was I able to (I think) figure out the issue... if I had not researched, Turbo tax software was causing me to pay extra taxes!!! UNACCEPTABLE. Please work on this feature and make it more streamlined and organized in one section so that a tax payer like me can easily answer the questions and file accurately.
Date published: 2021-10-11
Rated 5 out of 5 by from Great Software I have used this software for over 20 years. It is easy to use and navigate.
Date published: 2021-10-11
Rated 5 out of 5 by from Incredible Turbo Tax Everything was so quick and efficient. Questions were so easily explained.
Date published: 2021-10-11
Rated 5 out of 5 by from Estate form 1041 I tried this on my own and was totally baffled. Turbo Tax made it possible for me to do this myself.
Date published: 2021-10-11
Rated 1 out of 5 by from 2020 review worked great I have used it for years and will continue to use it
Date published: 2021-10-11
Rated 2 out of 5 by from Could be a good product, but not there yet. Using Turbo tax is always a nightmare. Need better customer support.
Date published: 2021-10-11
Rated 5 out of 5 by from We LOVED THIS! Super easy process and way less than having a cpa do it.
Date published: 2021-10-10
Rated 5 out of 5 by from Business tax easy to understand and good guidance in the step by step process
Date published: 2021-10-10
Rated 4 out of 5 by from 1st Time User As a first time user of the Home& Business I found it better to do the walk through rather than to choose my own, it was very helpful, ensuring that I get all the deductions possible.
Date published: 2021-10-10
All TurboTax® Offerings Reviews - Page 631
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is so helpful! I had question about filing a 1099-MISC without having to file the C form. The answer came right up on the website. AWESOME!
Date published: 2021-10-11
Rated 2 out of 5 by from back end roth IRA questionairre and process sucks Turbo tax makes it very hard to enter back end ROTH IRA conversion. It does not have to be this hard. i had to call so many times and still the staff at Turbo Tax was not able to assist. I still don't know if I did it correctly or not. for some one who contributed to traditional IRA for 2019 (in 2020) and converted the traditional to ROTH in 2020 .... as well as contributed TO A ROTH IRA in 2020.,... it was too complicated. Turbo tax should seriously work on this since this is a feature used by many. Why does it have to be so complicated? This issue not only caused me hours and hours of research but also caused me to file an extension and only by sheer trial and error and by calling Fidelity Retirement Services was I able to (I think) figure out the issue... if I had not researched, Turbo tax software was causing me to pay extra taxes!!! UNACCEPTABLE. Please work on this feature and make it more streamlined and organized in one section so that a tax payer like me can easily answer the questions and file accurately.
Date published: 2021-10-11
Rated 5 out of 5 by from Great Software I have used this software for over 20 years. It is easy to use and navigate.
Date published: 2021-10-11
Rated 5 out of 5 by from Incredible Turbo Tax Everything was so quick and efficient. Questions were so easily explained.
Date published: 2021-10-11
Rated 5 out of 5 by from Estate form 1041 I tried this on my own and was totally baffled. Turbo Tax made it possible for me to do this myself.
Date published: 2021-10-11
Rated 1 out of 5 by from 2020 review worked great I have used it for years and will continue to use it
Date published: 2021-10-11
Rated 2 out of 5 by from Could be a good product, but not there yet. Using Turbo tax is always a nightmare. Need better customer support.
Date published: 2021-10-11
Rated 5 out of 5 by from We LOVED THIS! Super easy process and way less than having a cpa do it.
Date published: 2021-10-10
Rated 5 out of 5 by from Business tax easy to understand and good guidance in the step by step process
Date published: 2021-10-10
Rated 4 out of 5 by from 1st Time User As a first time user of the Home& Business I found it better to do the walk through rather than to choose my own, it was very helpful, ensuring that I get all the deductions possible.
Date published: 2021-10-10
All TurboTax® Offerings Reviews - Page 631