TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Glitchy Interface Turbo Tax Self-Employed prompted me for an LLC state return form, but did not give me an option to upgrade the software so that it could guide me through the tax form - forcing me to figure it out myself. A rep was unable o help me. Then the system was glitching and would not allow me to edit my answers or fill them out in some sections. I got stuck in an endless loop and spent over an hour on the phone with customer support. The only solution was to delete the form and start over - at that point the prompts were referring to different questions than the ones that were actually highlighted. Then the call disconnected and I had to get on support and start all over again.
Date published: 2022-10-18
Rated 5 out of 5 by from Great Tax Prep Program Product was thorough and easy to use. E-file feature is easy to use.
Date published: 2022-10-18
Rated 5 out of 5 by from Turbo Tax is the Best I have used Turbo Tax for several years and it is so easy to follow and complete. I recommend it to anyone.
Date published: 2022-10-18
Rated 5 out of 5 by from TurboTax is easy to use I have used TurboTax for the past several years and doing my taxes is always painless
Date published: 2022-10-18
Rated 4 out of 5 by from Unable to attach documents I was unable to attach documents with my Form 4797. As a result I had to mail in my returns.
Date published: 2022-10-18
Rated 5 out of 5 by from Keeps my things from year to year I've used this product since it came out...way in the dark ages of floppy disks. Still great. I especially like the way it keeps all my carry-overs straight. I suppose I should offer some suggestions. It is kind of a paper hog when it prints out. Be sure to cancel the second printing of your federal return when you print the state return for your records. As I work my way thru the questions, often having to back track to check and review, the program asks me the same questions every time. I wish it had a DWITU function--Do What I Told You--so that I could move a little faster. Also, about the Charities. I don't give to the same ones every year, but the same ones keep coming up a few years apart. I have to reenter all the info unless I give every year...yes, I'm vaguely suspicious y'all worked with out with the charities. Anyway, it would be nice to have a "Yes, No, Maybe Next Year" choice so that they don't get erased. Summarizing...my gripes are immaterial. Nice job, folks.
Date published: 2022-10-18
Rated 1 out of 5 by from I need to open last year's return My e-file was rejected and I need to recheck last year's AGI. I can't open last year's file with this year's Turbotax and last year's TurboTax program wants the activation code. TurboTax2021 is still installed on this computer but will not work unless I dig into moving boxes to find the original disc. I have used Turbotax too many times for you to do me this way.
Date published: 2022-10-18
Rated 5 out of 5 by from Very easy to use and accurate Been using it for many years and its saved me time and money. Imports from Quicken so if your Quicken data is accurate, Turbotax will be too.
Date published: 2022-10-18
Rated 4 out of 5 by from Turbo Tax is AWESOME Always good and easy. I like the step by step instructions and easy filing
Date published: 2022-10-18
Rated 5 out of 5 by from This makes my life so much easier! I have been using Turbo Tax for years and I really love the security I get from having live tax experts available to me.
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 59
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Glitchy Interface Turbo Tax Self-Employed prompted me for an LLC state return form, but did not give me an option to upgrade the software so that it could guide me through the tax form - forcing me to figure it out myself. A rep was unable o help me. Then the system was glitching and would not allow me to edit my answers or fill them out in some sections. I got stuck in an endless loop and spent over an hour on the phone with customer support. The only solution was to delete the form and start over - at that point the prompts were referring to different questions than the ones that were actually highlighted. Then the call disconnected and I had to get on support and start all over again.
Date published: 2022-10-18
Rated 5 out of 5 by from Great Tax Prep Program Product was thorough and easy to use. E-file feature is easy to use.
Date published: 2022-10-18
Rated 5 out of 5 by from Turbo Tax is the Best I have used Turbo Tax for several years and it is so easy to follow and complete. I recommend it to anyone.
Date published: 2022-10-18
Rated 5 out of 5 by from TurboTax is easy to use I have used TurboTax for the past several years and doing my taxes is always painless
Date published: 2022-10-18
Rated 4 out of 5 by from Unable to attach documents I was unable to attach documents with my Form 4797. As a result I had to mail in my returns.
Date published: 2022-10-18
Rated 5 out of 5 by from Keeps my things from year to year I've used this product since it came out...way in the dark ages of floppy disks. Still great. I especially like the way it keeps all my carry-overs straight. I suppose I should offer some suggestions. It is kind of a paper hog when it prints out. Be sure to cancel the second printing of your federal return when you print the state return for your records. As I work my way thru the questions, often having to back track to check and review, the program asks me the same questions every time. I wish it had a DWITU function--Do What I Told You--so that I could move a little faster. Also, about the Charities. I don't give to the same ones every year, but the same ones keep coming up a few years apart. I have to reenter all the info unless I give every year...yes, I'm vaguely suspicious y'all worked with out with the charities. Anyway, it would be nice to have a "Yes, No, Maybe Next Year" choice so that they don't get erased. Summarizing...my gripes are immaterial. Nice job, folks.
Date published: 2022-10-18
Rated 1 out of 5 by from I need to open last year's return My e-file was rejected and I need to recheck last year's AGI. I can't open last year's file with this year's Turbotax and last year's TurboTax program wants the activation code. TurboTax2021 is still installed on this computer but will not work unless I dig into moving boxes to find the original disc. I have used Turbotax too many times for you to do me this way.
Date published: 2022-10-18
Rated 5 out of 5 by from Very easy to use and accurate Been using it for many years and its saved me time and money. Imports from Quicken so if your Quicken data is accurate, Turbotax will be too.
Date published: 2022-10-18
Rated 4 out of 5 by from Turbo Tax is AWESOME Always good and easy. I like the step by step instructions and easy filing
Date published: 2022-10-18
Rated 5 out of 5 by from This makes my life so much easier! I have been using Turbo Tax for years and I really love the security I get from having live tax experts available to me.
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 59