TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from Consistently awesome service! TurboTax is always top notch and remains my go-to for filing taxes
Date published: 2022-05-29
Rated 5 out of 5 by from Simple and Easy Turbo Tax was very simple and easy to follow. They double checked my work. I highly recommend.
Date published: 2022-05-29
Rated 5 out of 5 by from Turbo Tax is fantastic Turbo Tax is fantastic. I thought it was going to be painful as I hate doing extensive paperwork. But it was pretty cool.
Date published: 2022-05-29
Rated 2 out of 5 by from Bounced around and wrong information I was bounced around between reviewers. Each time I would get a secure message to log in, and then see that I was reassigned to someone else - not for a reason of expertise, but just because of staffing. When I finally had someone start my review, there was miscommunication/misunderstanding on elements of my retirement contributions (which is why I sought full service in the first place - to help make sure the information was correct and to clarify types of funds and tax implications). Had to go to an external entity to review my materials and then tell Turbo Tax consultants how to review the materials. So I paid $250+ to do my own taxes. Would not recommend in the future.
Date published: 2022-05-29
Rated 2 out of 5 by from Its deceiving It constantly tells you that you're almost done when you're actually one or two hoops of fire away from getting anything done.
Date published: 2022-05-29
Rated 4 out of 5 by from Premier Easy to use. Entering and downloading brokerage seems to have improved this year
Date published: 2022-05-29
Rated 5 out of 5 by from Thank you to the live experts! I was extremely stressed trying to do my own taxes using TurboTax as we had several complicated issues to address, including multiple rentals across several states, educational expenses, childcare expenses, and being duel military. One of our rentals had sold, another had significant depreciation and my husband retired from the military. I was getting very frustrated trying to do everything myself as I was getting wildly varying owes/returns, so eventually turned everything over to a TurboTax Live expert. It was a huge weight off my shoulders.
Date published: 2022-05-29
Rated 5 out of 5 by from Love the program I really like how the program walks me through everything. The only thing I would add to this is some language that will tell me why there is a noticeable difference between tax refund or tax due from previous years.
Date published: 2022-05-29
Rated 5 out of 5 by from Excellent Service Mark was excellent and provided sounds advice and recommendations for my complicate individual tax situation.
Date published: 2022-05-29
Rated 5 out of 5 by from Great and very easy for No-Income filing! Great and very easy for No-Income filing! It took me around 1.5 hours to do it, and it was my first time!
Date published: 2022-05-29
All TurboTax® Offerings Reviews - Page 557
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Consistently awesome service! TurboTax is always top notch and remains my go-to for filing taxes
Date published: 2022-05-29
Rated 5 out of 5 by from Simple and Easy Turbo Tax was very simple and easy to follow. They double checked my work. I highly recommend.
Date published: 2022-05-29
Rated 5 out of 5 by from Turbo Tax is fantastic Turbo Tax is fantastic. I thought it was going to be painful as I hate doing extensive paperwork. But it was pretty cool.
Date published: 2022-05-29
Rated 2 out of 5 by from Bounced around and wrong information I was bounced around between reviewers. Each time I would get a secure message to log in, and then see that I was reassigned to someone else - not for a reason of expertise, but just because of staffing. When I finally had someone start my review, there was miscommunication/misunderstanding on elements of my retirement contributions (which is why I sought full service in the first place - to help make sure the information was correct and to clarify types of funds and tax implications). Had to go to an external entity to review my materials and then tell Turbo Tax consultants how to review the materials. So I paid $250+ to do my own taxes. Would not recommend in the future.
Date published: 2022-05-29
Rated 2 out of 5 by from Its deceiving It constantly tells you that you're almost done when you're actually one or two hoops of fire away from getting anything done.
Date published: 2022-05-29
Rated 4 out of 5 by from Premier Easy to use. Entering and downloading brokerage seems to have improved this year
Date published: 2022-05-29
Rated 5 out of 5 by from Thank you to the live experts! I was extremely stressed trying to do my own taxes using TurboTax as we had several complicated issues to address, including multiple rentals across several states, educational expenses, childcare expenses, and being duel military. One of our rentals had sold, another had significant depreciation and my husband retired from the military. I was getting very frustrated trying to do everything myself as I was getting wildly varying owes/returns, so eventually turned everything over to a TurboTax Live expert. It was a huge weight off my shoulders.
Date published: 2022-05-29
Rated 5 out of 5 by from Love the program I really like how the program walks me through everything. The only thing I would add to this is some language that will tell me why there is a noticeable difference between tax refund or tax due from previous years.
Date published: 2022-05-29
Rated 5 out of 5 by from Excellent Service Mark was excellent and provided sounds advice and recommendations for my complicate individual tax situation.
Date published: 2022-05-29
Rated 5 out of 5 by from Great and very easy for No-Income filing! Great and very easy for No-Income filing! It took me around 1.5 hours to do it, and it was my first time!
Date published: 2022-05-29
All TurboTax® Offerings Reviews - Page 557