TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo tax made a mistake I got a letter from the IRS saying that there was an error in my 2020 tax return and I must pay $183.95. I tried to call the IRS phone number to fix this because according to my copy of the forms my taxes were correct. I sent a letter because of the huge call volume and received a follow up saying I now owe $184.48. How could Turbo Tax get this wrong?
Date published: 2021-08-21
Rated 4 out of 5 by from 2019 Turbo Tax was more user friendly Overall good, however prior years did not transfer over to this new online version even though I uploaded it.
Date published: 2021-08-21
Rated 2 out of 5 by from Getting worse every year and expensive too! Have been using them for the past four years and there is a problem every year that causes me grief and last year it caused me an $800 problem and I couldn't even get the cost of the program back. Not going to be my choice going forward
Date published: 2021-08-21
Rated 5 out of 5 by from Thanks Again TT! Always a simple process that I feel confident serves me well
Date published: 2021-08-21
Rated 3 out of 5 by from State return difficulties I've used TT for many many years. I hate the state portion on the S corp since you can't navigate through the pieces like federal.
Date published: 2021-08-21
Rated 5 out of 5 by from Easy to use. Have used Turbo tax for years. Have never had any problems on any of my returns with IRS.
Date published: 2021-08-21
Rated 1 out of 5 by from 2020 IS AWFUL I had to buy another copy of TurboTax 2020 because it kept asking for my activation and never accepted it. I contacted support but never got a response
Date published: 2021-08-21
Rated 5 out of 5 by from The live help was a life saver! I had some tricky tax issues this year and the live experts were a huge help.
Date published: 2021-08-20
Rated 5 out of 5 by from Made filing easy It has been a while since I have filed and I really enjoyed how simple turbo tax made filing.
Date published: 2021-08-20
Rated 5 out of 5 by from Can't bc of time It was great. Learned alot from Cpas in doing my taxes this year.
Date published: 2021-08-20
All TurboTax® Offerings Reviews - Page 52
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo tax made a mistake I got a letter from the IRS saying that there was an error in my 2020 tax return and I must pay $183.95. I tried to call the IRS phone number to fix this because according to my copy of the forms my taxes were correct. I sent a letter because of the huge call volume and received a follow up saying I now owe $184.48. How could Turbo Tax get this wrong?
Date published: 2021-08-21
Rated 4 out of 5 by from 2019 Turbo Tax was more user friendly Overall good, however prior years did not transfer over to this new online version even though I uploaded it.
Date published: 2021-08-21
Rated 2 out of 5 by from Getting worse every year and expensive too! Have been using them for the past four years and there is a problem every year that causes me grief and last year it caused me an $800 problem and I couldn't even get the cost of the program back. Not going to be my choice going forward
Date published: 2021-08-21
Rated 5 out of 5 by from Thanks Again TT! Always a simple process that I feel confident serves me well
Date published: 2021-08-21
Rated 3 out of 5 by from State return difficulties I've used TT for many many years. I hate the state portion on the S corp since you can't navigate through the pieces like federal.
Date published: 2021-08-21
Rated 5 out of 5 by from Easy to use. Have used Turbo tax for years. Have never had any problems on any of my returns with IRS.
Date published: 2021-08-21
Rated 1 out of 5 by from 2020 IS AWFUL I had to buy another copy of TurboTax 2020 because it kept asking for my activation and never accepted it. I contacted support but never got a response
Date published: 2021-08-21
Rated 5 out of 5 by from The live help was a life saver! I had some tricky tax issues this year and the live experts were a huge help.
Date published: 2021-08-20
Rated 5 out of 5 by from Made filing easy It has been a while since I have filed and I really enjoyed how simple turbo tax made filing.
Date published: 2021-08-20
Rated 5 out of 5 by from Can't bc of time It was great. Learned alot from Cpas in doing my taxes this year.
Date published: 2021-08-20
All TurboTax® Offerings Reviews - Page 52