TURBOTAX CUSTOMER REVIEWS
TurboTax Premier Reviews
Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Old Polarbear from
Great
First time user for us went well. Will use again next year
Date published: 2022-04-19
Rated 3 out of 5 by
Gisale from
Regular
Confusing at the time to file, Turbo Tax Deluxe was the only option at the end, when I started with Free Filing.
Date published: 2022-04-19
Rated 5 out of 5 by
YLQ1701 from
Turbo Tax is great!
User friendly for the tax challenged. They guide you step-by-step through the whole process.
Date published: 2022-04-19
Rated 3 out of 5 by
kraleigh from
Same navigation annoyances as always
I don't care for the navigation of the Turbo Tax interview...just little annoyances. Like: a) When you finish a section, it returns you to the list of what you have done, but you have to scroll to the bottom to continue. b) When you revisit a section, it asks you all the same questions (which makes sense), but some are not filled out with the previous answer...particularly if the answer was "none of these" (which is often the case). I will probably try a different program next year.
Date published: 2022-04-19
Rated 1 out of 5 by
Wottage from
This is a scummy business.
You should make it very clear what is covered in your free plan before starting. HSA accounts are not listed as an item not covered under the free plan. Also, you don't advertise that choosing to pay for your services with my refund actually costs an extra fee. I didn't know until I was about to finalize.
Date published: 2022-04-19
Rated 5 out of 5 by
She7 from
Good
Good experience , easy directions too follow. Will use the unit again
Date published: 2022-04-19
Rated 5 out of 5 by
Coach Gene from
Scared Filer
I was scared and nervous but Turbo Tax walked me through it went through and verified my information multiple times and each time it was correct!! I was gaining confidence everytime I used the multiple checkers!!
Date published: 2022-04-19
Rated 4 out of 5 by
Hunter B from
Great experience
live experts were busy but the help menu was very resourceful
Date published: 2022-04-19
Rated 5 out of 5 by
CatD29 from
Turbo Tax is Super Helpful and User Friendly
I was able to get through a pretty complicated tax situation with the help of Turbo Tax. I was able to get significant tax deductions through its self-employment tax service. I got on the phone with a Turbo Tax representative, who walked me through my questions for 1 hour. She was truly amazing! I am really thankful for the service I received. I was able to file my taxes on time.
Date published: 2022-04-19
Rated 4 out of 5 by
Jurnee from
Turbo Tax Is Great
I have been using Turbo Tax for well over a decade. However the past several years that I have been purchasing the Turbo Tax software retail, I always have problems downloading the CD which never just starts and prompts for the validation number on its own. It is very discouraging and frustrating so much so I am thinking of switching to another software next year.
All TurboTax® Offerings Reviews - Page 504
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Old Polarbear from
Great
First time user for us went well. Will use again next year
Date published: 2022-04-19
Rated 3 out of 5 by
Gisale from
Regular
Confusing at the time to file, Turbo Tax Deluxe was the only option at the end, when I started with Free Filing.
Date published: 2022-04-19
Rated 5 out of 5 by
YLQ1701 from
Turbo Tax is great!
User friendly for the tax challenged. They guide you step-by-step through the whole process.
Date published: 2022-04-19
Rated 3 out of 5 by
kraleigh from
Same navigation annoyances as always
I don't care for the navigation of the Turbo Tax interview...just little annoyances. Like: a) When you finish a section, it returns you to the list of what you have done, but you have to scroll to the bottom to continue. b) When you revisit a section, it asks you all the same questions (which makes sense), but some are not filled out with the previous answer...particularly if the answer was "none of these" (which is often the case). I will probably try a different program next year.
Date published: 2022-04-19
Rated 1 out of 5 by
Wottage from
This is a scummy business.
You should make it very clear what is covered in your free plan before starting. HSA accounts are not listed as an item not covered under the free plan. Also, you don't advertise that choosing to pay for your services with my refund actually costs an extra fee. I didn't know until I was about to finalize.
Date published: 2022-04-19
Rated 5 out of 5 by
She7 from
Good
Good experience , easy directions too follow. Will use the unit again
Date published: 2022-04-19
Rated 5 out of 5 by
Coach Gene from
Scared Filer
I was scared and nervous but Turbo Tax walked me through it went through and verified my information multiple times and each time it was correct!! I was gaining confidence everytime I used the multiple checkers!!
Date published: 2022-04-19
Rated 4 out of 5 by
Hunter B from
Great experience
live experts were busy but the help menu was very resourceful
Date published: 2022-04-19
Rated 5 out of 5 by
CatD29 from
Turbo Tax is Super Helpful and User Friendly
I was able to get through a pretty complicated tax situation with the help of Turbo Tax. I was able to get significant tax deductions through its self-employment tax service. I got on the phone with a Turbo Tax representative, who walked me through my questions for 1 hour. She was truly amazing! I am really thankful for the service I received. I was able to file my taxes on time.
Date published: 2022-04-19
Rated 4 out of 5 by
Jurnee from
Turbo Tax Is Great
I have been using Turbo Tax for well over a decade. However the past several years that I have been purchasing the Turbo Tax software retail, I always have problems downloading the CD which never just starts and prompts for the validation number on its own. It is very discouraging and frustrating so much so I am thinking of switching to another software next year.
All TurboTax® Offerings Reviews - Page 504
Date published: 2022-04-19