TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from Very good Simple to use especially if you've used previous years
Date published: 2021-02-25
Rated 3 out of 5 by from State return is tricky to maneuver I got no help from tax expert. He was able to directly help. I figured it out on my own.
Date published: 2021-02-25
Rated 5 out of 5 by from Amazing service Turbo tax is Easy helpful and fast. I really recommend using it!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Your help and overall is excellent Easy directions to follow with help that is great. I would recommend to everyone to use Turbo Tax.
Date published: 2021-02-25
Rated 3 out of 5 by from Software Error not Resolved My NYS return was rejected because of a TurboTax software error. I tried to resolve the error online but I don't think it was solved by your representative. I have nowhere to go with this problem so I resubmitted my NYS tax return. My state tax return looks the same, but TurboTax seemed ok with it. My case number was: 471124226. I have been using Turbo tax since 1998. This is the first time I don't have confidence in the product. Jacques
Date published: 2021-02-25
Rated 5 out of 5 by from Jenny was Awesome! I have been using Turbotax for years and a like that I can learn about my taxes as I go along and all the supporting tools are there (search, bot chat, human help, call, screenshares). Jenny did a great job helping me figure out a couple little nuances that I couldn't find on my own - she is super nice & smart!
Date published: 2021-02-25
Rated 5 out of 5 by from Super easy to use So fast with all the prior year's info available to make it easy.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS ACCURATE I HAVE BEING USING TURBO TAX FOR 7 YEARS NOW AND NEVER HAVE ENCOUNTERED ANY PROBLEM WITH MY REFUND
Date published: 2021-02-25
Rated 5 out of 5 by from Great way to do taxes by yourself. Continues to be a very good product. I have been using TurboTax for at least 20 years.
Date published: 2021-02-25
Rated 2 out of 5 by from UGH I've SPENT HOURS CORRECTING the EIN on my return only to find there is NO EIN. There is only a TIN. My returns are rejected by both sate and federal BECAUSE THE TURBO TAX PROGRAM WONT RECOGNIZE MY CORRECTIONS
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 504
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very good Simple to use especially if you've used previous years
Date published: 2021-02-25
Rated 3 out of 5 by from State return is tricky to maneuver I got no help from tax expert. He was able to directly help. I figured it out on my own.
Date published: 2021-02-25
Rated 5 out of 5 by from Amazing service Turbo tax is Easy helpful and fast. I really recommend using it!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Your help and overall is excellent Easy directions to follow with help that is great. I would recommend to everyone to use Turbo Tax.
Date published: 2021-02-25
Rated 3 out of 5 by from Software Error not Resolved My NYS return was rejected because of a TurboTax software error. I tried to resolve the error online but I don't think it was solved by your representative. I have nowhere to go with this problem so I resubmitted my NYS tax return. My state tax return looks the same, but TurboTax seemed ok with it. My case number was: 471124226. I have been using Turbo tax since 1998. This is the first time I don't have confidence in the product. Jacques
Date published: 2021-02-25
Rated 5 out of 5 by from Jenny was Awesome! I have been using Turbotax for years and a like that I can learn about my taxes as I go along and all the supporting tools are there (search, bot chat, human help, call, screenshares). Jenny did a great job helping me figure out a couple little nuances that I couldn't find on my own - she is super nice & smart!
Date published: 2021-02-25
Rated 5 out of 5 by from Super easy to use So fast with all the prior year's info available to make it easy.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS ACCURATE I HAVE BEING USING TURBO TAX FOR 7 YEARS NOW AND NEVER HAVE ENCOUNTERED ANY PROBLEM WITH MY REFUND
Date published: 2021-02-25
Rated 5 out of 5 by from Great way to do taxes by yourself. Continues to be a very good product. I have been using TurboTax for at least 20 years.
Date published: 2021-02-25
Rated 2 out of 5 by from UGH I've SPENT HOURS CORRECTING the EIN on my return only to find there is NO EIN. There is only a TIN. My returns are rejected by both sate and federal BECAUSE THE TURBO TAX PROGRAM WONT RECOGNIZE MY CORRECTIONS
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 504