TURBOTAX CUSTOMER REVIEWS
TurboTax Premier Reviews
Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.
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Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Wustah from
Turbo Tax did a great job
Easy to use. The navigation is pretty good. A couple of repeat questions when you go back and loop thru.
Date published: 2021-03-02
Rated 5 out of 5 by
Maverick 032 from
Turbo Tax is easy and intuitive
I love ho easy it is to work your way through the filing process. I have even more confidence in TT than I did in my previous accountant's filing.
Date published: 2021-03-02
Rated 5 out of 5 by
MrMike2021 from
Easy to Use
Turbo Tax makes filing so simple. Anyone can get their taxes done. No Problem.
Date published: 2021-03-02
Rated 5 out of 5 by
Jackie2686 from
Really easy to use.
Was really easy to use and understand how to file. thank You
Date published: 2021-03-02
Rated 2 out of 5 by
BJW IN from
Poor customer assistance website or telephone
TurboTax website is not designed to assist any customer with software problems. There is no chat line and no easily found call in number to request assistance with a problem. My personal return was more complicated this year and the interview prompts to prepare my return were too general. Unfortunately, I had to override several entries in the forms section of my return. So, when attempting to file my return electronically, it rejected for both state and federal returns. The federal return was free to file electronically so no harm here, but Turbotax charged me $25.00 to file with my state BEFORE my electronic filing was rejected. So I will file both returns by mail. There is no one to talk to at Turbotax to request a refund. No number, no chatline. The website wants to make sure I buy Turbotax from them!! Already purchased with buyers remorse.
Date published: 2021-03-02
Rated 4 out of 5 by
Mpolus from
TurboTax is a great alternative to other tax prepa
My experience was great.. I had a few questions and all were answered in a timely and well explained manner..
Date published: 2021-03-02
Rated 5 out of 5 by
actarheel from
easy to use program
The program is very intuitive. I am a long time user and will continue to do so. Highly recommended
Date published: 2021-03-02
Rated 5 out of 5 by
yawa92 from
Turbotax is awesome
Intuitive and easy to use, I recommended. Again next year
Date published: 2021-03-02
Rated 5 out of 5 by
Leo227 from
Turbo Tax is Excellent!!
Have been using Turbo Tax for the past 6 years. I can't be happier. Its so user friendly and does all the uploading of documents and calculations for you. I will highly recommend to anyone who is on the look out for a good tax program!!
Date published: 2021-03-02
Rated 5 out of 5 by
E SANCHEZ from
Turbo tax was very easy and helpful!
easy to use! been using them for more than 3 years
All TurboTax® Offerings Reviews - Page 469
Date published: 2021-03-02
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Wustah from
Turbo Tax did a great job
Easy to use. The navigation is pretty good. A couple of repeat questions when you go back and loop thru.
Date published: 2021-03-02
Rated 5 out of 5 by
Maverick 032 from
Turbo Tax is easy and intuitive
I love ho easy it is to work your way through the filing process. I have even more confidence in TT than I did in my previous accountant's filing.
Date published: 2021-03-02
Rated 5 out of 5 by
MrMike2021 from
Easy to Use
Turbo Tax makes filing so simple. Anyone can get their taxes done. No Problem.
Date published: 2021-03-02
Rated 5 out of 5 by
Jackie2686 from
Really easy to use.
Was really easy to use and understand how to file. thank You
Date published: 2021-03-02
Rated 2 out of 5 by
BJW IN from
Poor customer assistance website or telephone
TurboTax website is not designed to assist any customer with software problems. There is no chat line and no easily found call in number to request assistance with a problem. My personal return was more complicated this year and the interview prompts to prepare my return were too general. Unfortunately, I had to override several entries in the forms section of my return. So, when attempting to file my return electronically, it rejected for both state and federal returns. The federal return was free to file electronically so no harm here, but Turbotax charged me $25.00 to file with my state BEFORE my electronic filing was rejected. So I will file both returns by mail. There is no one to talk to at Turbotax to request a refund. No number, no chatline. The website wants to make sure I buy Turbotax from them!! Already purchased with buyers remorse.
Date published: 2021-03-02
Rated 4 out of 5 by
Mpolus from
TurboTax is a great alternative to other tax prepa
My experience was great.. I had a few questions and all were answered in a timely and well explained manner..
Date published: 2021-03-02
Rated 5 out of 5 by
actarheel from
easy to use program
The program is very intuitive. I am a long time user and will continue to do so. Highly recommended
Date published: 2021-03-02
Rated 5 out of 5 by
yawa92 from
Turbotax is awesome
Intuitive and easy to use, I recommended. Again next year
Date published: 2021-03-02
Rated 5 out of 5 by
Leo227 from
Turbo Tax is Excellent!!
Have been using Turbo Tax for the past 6 years. I can't be happier. Its so user friendly and does all the uploading of documents and calculations for you. I will highly recommend to anyone who is on the look out for a good tax program!!
Date published: 2021-03-02
Rated 5 out of 5 by
E SANCHEZ from
Turbo tax was very easy and helpful!
easy to use! been using them for more than 3 years
All TurboTax® Offerings Reviews - Page 469
Date published: 2021-03-02