TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Expert Help. I was helped by La Tonya. She was a blessing. I was freaking out. The system was not cooperating with me. And she calmed me down and with her help, I finished the race. She kept online to show me what I was missing. Great Job LaTonya?
Date published: 2021-05-17
Rated 3 out of 5 by from Getting more cumbersome every year When tax requirements/allowances change, for example temporary suspension of IRA RMD's because of Covid, TurboTax does not adjust carryover data from prior years so takes an arm and a leg to cancel/change certain forms.
Date published: 2021-05-17
Rated 3 out of 5 by from wasn'tpleased that the fee continue to change Fee continued to climb it would tell me a fee for what I needed then it would say that I needed to upgrade to get the same service that I already had.
Date published: 2021-05-17
Rated 5 out of 5 by from Love Me Some TurboTax I appreciate all that TurboTax has done for me over the years. The peace of mind that I have knowing that my taxes are being handled by a reputable organization. The steps are easy. If there are errors (which sometimes there are); they fix them. I truly like it.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is best Just a little confusion with 401K vs individual IRAs caused me to go down wrong path.
Date published: 2021-05-17
Rated 5 out of 5 by from Great again I have been using Turbo tax for a few years and they always make things so easy.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Made It Easy This is my third year filing my taxes with TurboTax. Each time has been a pleasant for this distressing task. I recommend it. Make it easy on yourself by putting all your tax documents into one folder and you are ready to file with this system.
Date published: 2021-05-17
Rated 1 out of 5 by from No free Easy to use but why is it labeled free when there is nooption to actually file free. If you want to file you have no other option other than to upgrade to proceed. I dont need the upgrade I just want to file!!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Clear and easy This is my fifth year filing with TurboTax, and the procedure is always clear and straightforward. The website does try to sell upgrades, so consider carefully.
Date published: 2021-05-17
Rated 3 out of 5 by from FRUSTRATING Our Free Turbo Tax filing just cost us $225 and it was a simple filing of a 1040-SR with no complications. We probably could have done it ourselves but preferred to file it on line so decided to try the Free Turbo Tax. We felt it kept asking unnecessary questions just to make it seem that it was doing "more" for us. Will definitely question before using again.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 462
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Expert Help. I was helped by La Tonya. She was a blessing. I was freaking out. The system was not cooperating with me. And she calmed me down and with her help, I finished the race. She kept online to show me what I was missing. Great Job LaTonya?
Date published: 2021-05-17
Rated 3 out of 5 by from Getting more cumbersome every year When tax requirements/allowances change, for example temporary suspension of IRA RMD's because of Covid, TurboTax does not adjust carryover data from prior years so takes an arm and a leg to cancel/change certain forms.
Date published: 2021-05-17
Rated 3 out of 5 by from wasn'tpleased that the fee continue to change Fee continued to climb it would tell me a fee for what I needed then it would say that I needed to upgrade to get the same service that I already had.
Date published: 2021-05-17
Rated 5 out of 5 by from Love Me Some TurboTax I appreciate all that TurboTax has done for me over the years. The peace of mind that I have knowing that my taxes are being handled by a reputable organization. The steps are easy. If there are errors (which sometimes there are); they fix them. I truly like it.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is best Just a little confusion with 401K vs individual IRAs caused me to go down wrong path.
Date published: 2021-05-17
Rated 5 out of 5 by from Great again I have been using Turbo tax for a few years and they always make things so easy.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Made It Easy This is my third year filing my taxes with TurboTax. Each time has been a pleasant for this distressing task. I recommend it. Make it easy on yourself by putting all your tax documents into one folder and you are ready to file with this system.
Date published: 2021-05-17
Rated 1 out of 5 by from No free Easy to use but why is it labeled free when there is nooption to actually file free. If you want to file you have no other option other than to upgrade to proceed. I dont need the upgrade I just want to file!!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Clear and easy This is my fifth year filing with TurboTax, and the procedure is always clear and straightforward. The website does try to sell upgrades, so consider carefully.
Date published: 2021-05-17
Rated 3 out of 5 by from FRUSTRATING Our Free Turbo Tax filing just cost us $225 and it was a simple filing of a 1040-SR with no complications. We probably could have done it ourselves but preferred to file it on line so decided to try the Free Turbo Tax. We felt it kept asking unnecessary questions just to make it seem that it was doing "more" for us. Will definitely question before using again.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 462