TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 4 out of 5 by from Turbotax Confusion I have used Turbotax for many years now with confidence. Last year was the first time I have ever had a serious problem. After completing the 2020 federal taxes and entering the credit card information my bank notified me that more money than what was owed was taken from my account for taxes. I notified Turbotax and got no response, so I notified IRS and still no response. I notified the Audit Defense and they could not help me. So I am asking Turbotax again to please help me to recover my loss.
Date published: 2022-04-19
Rated 4 out of 5 by from thank you super very helpful thank you for helping me thank you
Date published: 2022-04-19
Rated 5 out of 5 by from Great! So easy to use! So much easier with everything from last year!
Date published: 2022-04-19
Rated 2 out of 5 by from No option to opt out of payment I did not get an option to opt-out of the extra cost for the deluxe. This supposed free service is not free.
Date published: 2022-04-19
Rated 5 out of 5 by from Very good Turbotax is always very helpful, I have been using it for last 5 years.
Date published: 2022-04-19
Rated 5 out of 5 by from Best Tax Prep Software Hands Down !! Great tax prep software. Gets easier too use each year. Highly recommend, even if have to pay a fee to use.
Date published: 2022-04-19
Rated 3 out of 5 by from Turbotax Online experience is disappointing I've been a long time user of the desktop application, and this is the second year I've used the online version. I was forced to use it last year because TurboTax no longer supports my MacOS version and I'm not quite ready to buy a new computer. This year I thought using the online version would be smoother the second time around, but I got tripped over by a couple of things that the Review feature couldn't easily correct and there was a surprise price hike and required upgrade when it came time to file even though the filing "situation" that triggered the required upgrade was no different from last year.
Date published: 2022-04-19
Rated 4 out of 5 by from Easy! I like the updates made to Turbo Tax. I have been using it for 7 years now and I like that the basic information is kept on file.
Date published: 2022-04-19
Rated 3 out of 5 by from I AM SAD I have been involving myself with Turbotax for quite some years now. I have never needed a financial break until now, however, one was not necessarily provided to me. I really expected a decent service code to assist me and while $10.00 off temporarily assisted it did not help for it was included in the amount owed for processing. I have never received a service code from turbotax now that I think of it.
Date published: 2022-04-19
Rated 5 out of 5 by from Quick and easy Great didnt need to actually go somewhere to file very convienent
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 460
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax Confusion I have used Turbotax for many years now with confidence. Last year was the first time I have ever had a serious problem. After completing the 2020 federal taxes and entering the credit card information my bank notified me that more money than what was owed was taken from my account for taxes. I notified Turbotax and got no response, so I notified IRS and still no response. I notified the Audit Defense and they could not help me. So I am asking Turbotax again to please help me to recover my loss.
Date published: 2022-04-19
Rated 4 out of 5 by from thank you super very helpful thank you for helping me thank you
Date published: 2022-04-19
Rated 5 out of 5 by from Great! So easy to use! So much easier with everything from last year!
Date published: 2022-04-19
Rated 2 out of 5 by from No option to opt out of payment I did not get an option to opt-out of the extra cost for the deluxe. This supposed free service is not free.
Date published: 2022-04-19
Rated 5 out of 5 by from Very good Turbotax is always very helpful, I have been using it for last 5 years.
Date published: 2022-04-19
Rated 5 out of 5 by from Best Tax Prep Software Hands Down !! Great tax prep software. Gets easier too use each year. Highly recommend, even if have to pay a fee to use.
Date published: 2022-04-19
Rated 3 out of 5 by from Turbotax Online experience is disappointing I've been a long time user of the desktop application, and this is the second year I've used the online version. I was forced to use it last year because TurboTax no longer supports my MacOS version and I'm not quite ready to buy a new computer. This year I thought using the online version would be smoother the second time around, but I got tripped over by a couple of things that the Review feature couldn't easily correct and there was a surprise price hike and required upgrade when it came time to file even though the filing "situation" that triggered the required upgrade was no different from last year.
Date published: 2022-04-19
Rated 4 out of 5 by from Easy! I like the updates made to Turbo Tax. I have been using it for 7 years now and I like that the basic information is kept on file.
Date published: 2022-04-19
Rated 3 out of 5 by from I AM SAD I have been involving myself with Turbotax for quite some years now. I have never needed a financial break until now, however, one was not necessarily provided to me. I really expected a decent service code to assist me and while $10.00 off temporarily assisted it did not help for it was included in the amount owed for processing. I have never received a service code from turbotax now that I think of it.
Date published: 2022-04-19
Rated 5 out of 5 by from Quick and easy Great didnt need to actually go somewhere to file very convienent
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 460