TURBOTAX CUSTOMER REVIEWS
TurboTax Premier Reviews
Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
Terrain47 from
Turbotax Confusion
I have used Turbotax for many years now with confidence. Last year was the first time I have ever had a serious problem. After completing the 2020 federal taxes and entering the credit card information my bank notified me that more money than what was owed was taken from my account for taxes. I notified Turbotax and got no response, so I notified IRS and still no response. I notified the Audit Defense and they could not help me. So I am asking Turbotax again to please help me to recover my loss.
Date published: 2022-04-19
Rated 4 out of 5 by
valpal123 from
thank you
super very helpful thank you for helping me thank you
Date published: 2022-04-19
Rated 5 out of 5 by
mattyjj11 from
Great!
So easy to use! So much easier with everything from last year!
Date published: 2022-04-19
Rated 2 out of 5 by
SBarber01 from
No option to opt out of payment
I did not get an option to opt-out of the extra cost for the deluxe. This supposed free service is not free.
Date published: 2022-04-19
Rated 5 out of 5 by
Saverabarr from
Very good
Turbotax is always very helpful, I have been using it for last 5 years.
Date published: 2022-04-19
Rated 5 out of 5 by
rooki from
Best Tax Prep Software Hands Down !!
Great tax prep software. Gets easier too use each year. Highly recommend, even if have to pay a fee to use.
Date published: 2022-04-19
Rated 3 out of 5 by
Online draftee from
Turbotax Online experience is disappointing
I've been a long time user of the desktop application, and this is the second year I've used the online version. I was forced to use it last year because TurboTax no longer supports my MacOS version and I'm not quite ready to buy a new computer. This year I thought using the online version would be smoother the second time around, but I got tripped over by a couple of things that the Review feature couldn't easily correct and there was a surprise price hike and required upgrade when it came time to file even though the filing "situation" that triggered the required upgrade was no different from last year.
Date published: 2022-04-19
Rated 4 out of 5 by
Susy73 from
Easy!
I like the updates made to Turbo Tax. I have been using it for 7 years now and I like that the basic information is kept on file.
Date published: 2022-04-19
Rated 3 out of 5 by
knottts1 from
I AM SAD
I have been involving myself with Turbotax for quite some years now. I have never needed a financial break until now, however, one was not necessarily provided to me. I really expected a decent service code to assist me and while $10.00 off temporarily assisted it did not help for it was included in the amount owed for processing. I have never received a service code from turbotax now that I think of it.
Date published: 2022-04-19
Rated 5 out of 5 by
L2323 from
Quick and easy
Great didnt need to actually go somewhere to file very convienent
All TurboTax® Offerings Reviews - Page 460
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Terrain47 from
Turbotax Confusion
I have used Turbotax for many years now with confidence. Last year was the first time I have ever had a serious problem. After completing the 2020 federal taxes and entering the credit card information my bank notified me that more money than what was owed was taken from my account for taxes. I notified Turbotax and got no response, so I notified IRS and still no response. I notified the Audit Defense and they could not help me. So I am asking Turbotax again to please help me to recover my loss.
Date published: 2022-04-19
Rated 4 out of 5 by
valpal123 from
thank you
super very helpful thank you for helping me thank you
Date published: 2022-04-19
Rated 5 out of 5 by
mattyjj11 from
Great!
So easy to use! So much easier with everything from last year!
Date published: 2022-04-19
Rated 2 out of 5 by
SBarber01 from
No option to opt out of payment
I did not get an option to opt-out of the extra cost for the deluxe. This supposed free service is not free.
Date published: 2022-04-19
Rated 5 out of 5 by
Saverabarr from
Very good
Turbotax is always very helpful, I have been using it for last 5 years.
Date published: 2022-04-19
Rated 5 out of 5 by
rooki from
Best Tax Prep Software Hands Down !!
Great tax prep software. Gets easier too use each year. Highly recommend, even if have to pay a fee to use.
Date published: 2022-04-19
Rated 3 out of 5 by
Online draftee from
Turbotax Online experience is disappointing
I've been a long time user of the desktop application, and this is the second year I've used the online version. I was forced to use it last year because TurboTax no longer supports my MacOS version and I'm not quite ready to buy a new computer. This year I thought using the online version would be smoother the second time around, but I got tripped over by a couple of things that the Review feature couldn't easily correct and there was a surprise price hike and required upgrade when it came time to file even though the filing "situation" that triggered the required upgrade was no different from last year.
Date published: 2022-04-19
Rated 4 out of 5 by
Susy73 from
Easy!
I like the updates made to Turbo Tax. I have been using it for 7 years now and I like that the basic information is kept on file.
Date published: 2022-04-19
Rated 3 out of 5 by
knottts1 from
I AM SAD
I have been involving myself with Turbotax for quite some years now. I have never needed a financial break until now, however, one was not necessarily provided to me. I really expected a decent service code to assist me and while $10.00 off temporarily assisted it did not help for it was included in the amount owed for processing. I have never received a service code from turbotax now that I think of it.
Date published: 2022-04-19
Rated 5 out of 5 by
L2323 from
Quick and easy
Great didnt need to actually go somewhere to file very convienent
All TurboTax® Offerings Reviews - Page 460
Date published: 2022-04-19