TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 4 out of 5 by from I've been using TurboTax for years. I've been using TurboTax for years now and I'm pretty versed in how to use it, I just don't like that you have to pay extra just to talk to someone about maybe one question that I have. Other than that I have no complaints and it is easy to use program that I've been using since my teens.
Date published: 2021-02-24
Rated 5 out of 5 by from They make it easy Taxes are hard, TurboTax makes them go down easier.
Date published: 2021-02-24
Rated 3 out of 5 by from Experience was clunky The website made me re-enter all of my W-2 info at the review stage then added it to the existing W-2 causing it to think I owed taxes. Then when I deleted one I had to manually re-enter some of the info. They then attempted to charge me a 50% fee to deduct the processing fee from my taxes.
Date published: 2021-02-24
Rated 1 out of 5 by from Turbo Tax has Bugs This Year Lots of issues in the final review. Had trouble with 1099-B dates. Final check before filing kept asking for dates that were already in the program. Called TT tech support and they said there was a "glitch" in the program. Weren't able to help and offered no solutions.
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX WAS GREAT! SO EASY A KID CAN DO IT! WILL DO IT AGAIN NEXT YEAR
Date published: 2021-02-24
Rated 5 out of 5 by from EASY This was super quick and easy to understand. Also I really liked all the side notes and ability to ask questions as I went. It helped to understand what I was clicking.
Date published: 2021-02-24
Rated 5 out of 5 by from Simple and easy Easy and simple to use. Great service! Excellent to use. Support if needed is there for you.
Date published: 2021-02-24
Rated 3 out of 5 by from Turbotax is getting expensive I am not pleased with the increase to what it cost to file.
Date published: 2021-02-24
Rated 5 out of 5 by from Easiest tax return yet! I love how Turbo Tax walks me through each step! I feel like I have a tax expert sitting next to me helping me with my taxes!
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax Free Online Edition I had no trouble completing tax form, well done, extremely easy to use, friendly software.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 401
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from I've been using TurboTax for years. I've been using TurboTax for years now and I'm pretty versed in how to use it, I just don't like that you have to pay extra just to talk to someone about maybe one question that I have. Other than that I have no complaints and it is easy to use program that I've been using since my teens.
Date published: 2021-02-24
Rated 5 out of 5 by from They make it easy Taxes are hard, TurboTax makes them go down easier.
Date published: 2021-02-24
Rated 3 out of 5 by from Experience was clunky The website made me re-enter all of my W-2 info at the review stage then added it to the existing W-2 causing it to think I owed taxes. Then when I deleted one I had to manually re-enter some of the info. They then attempted to charge me a 50% fee to deduct the processing fee from my taxes.
Date published: 2021-02-24
Rated 1 out of 5 by from Turbo Tax has Bugs This Year Lots of issues in the final review. Had trouble with 1099-B dates. Final check before filing kept asking for dates that were already in the program. Called TT tech support and they said there was a "glitch" in the program. Weren't able to help and offered no solutions.
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX WAS GREAT! SO EASY A KID CAN DO IT! WILL DO IT AGAIN NEXT YEAR
Date published: 2021-02-24
Rated 5 out of 5 by from EASY This was super quick and easy to understand. Also I really liked all the side notes and ability to ask questions as I went. It helped to understand what I was clicking.
Date published: 2021-02-24
Rated 5 out of 5 by from Simple and easy Easy and simple to use. Great service! Excellent to use. Support if needed is there for you.
Date published: 2021-02-24
Rated 3 out of 5 by from Turbotax is getting expensive I am not pleased with the increase to what it cost to file.
Date published: 2021-02-24
Rated 5 out of 5 by from Easiest tax return yet! I love how Turbo Tax walks me through each step! I feel like I have a tax expert sitting next to me helping me with my taxes!
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax Free Online Edition I had no trouble completing tax form, well done, extremely easy to use, friendly software.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 401