TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 3 out of 5 by from Federal went good; NonResident CA taxes were bad Fed return went good. Did multiple non-resident state tax forms also (3 of them), California NR tax returns have tons of errors from the program entering the wrong numbers. State returns also are lacking as you have to self enter information that should transfer. States were overpriced and probably would have been easier had I just done states via paper forms.
Date published: 2021-05-21
Rated 5 out of 5 by from Is worth it. It is very easy to use if one is computer literate. I like the way it saves the information from one year to another.
Date published: 2021-05-21
Rated 5 out of 5 by from Turbo Tax is Awesome! The live expert was extremely knowledgeable. He was friendly and had a great sense of humor. He went page by page to review all of my information. He double checked my numbers and walked me through the e-file process.
Date published: 2021-05-21
Rated 5 out of 5 by from Free Version Worked This Time! I used to always have to pay to file... not sure what changed but pleasantly surprised that it didn't cost me anything this year! I still feel confident that everything was done correctly despite there being no cost.
Date published: 2021-05-21
Rated 3 out of 5 by from CLUNKY My situation is that I did not file the 4 years in between 2010 and 2014 but my wife DID. I should just be able to prepare my own married filing single return without bothering with the wife questions. Also, the program should be able to tell me about any late filing penalties.
Date published: 2021-05-21
Rated 5 out of 5 by from Great Service I have used Turbo Tax for many years and it is an amazing service!
Date published: 2021-05-21
Rated 5 out of 5 by from We had a great experience We had such a great experience. Tonia was wonderful and walked us through everything. We will be requesting her again next year.
Date published: 2021-05-21
Rated 2 out of 5 by from Rip off cost on addtional states and e-filing . Cost me an extra $98+tax for two additional states software. Rip off. Cost $75+tax to e-file three states with no advanced notification. Rip off. Did not reproduce Form 1099-S. It copied it to a 1099-B without telling me what was going on. Not good.
Date published: 2021-05-21
Rated 5 out of 5 by from Turbo Tax Live Full Service was Excellent! Gulnoza was FANTASTIC! She was friendly, knowledgeable and efficient. I was thrilled to get her and would recommend her to everyone! Thank You!!! Marla
Date published: 2021-05-21
Rated 5 out of 5 by from Very easy to understand Had a little trouble but hopefully it will get easier
Date published: 2021-05-21
All TurboTax® Offerings Reviews - Page 353
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Federal went good; NonResident CA taxes were bad Fed return went good. Did multiple non-resident state tax forms also (3 of them), California NR tax returns have tons of errors from the program entering the wrong numbers. State returns also are lacking as you have to self enter information that should transfer. States were overpriced and probably would have been easier had I just done states via paper forms.
Date published: 2021-05-21
Rated 5 out of 5 by from Is worth it. It is very easy to use if one is computer literate. I like the way it saves the information from one year to another.
Date published: 2021-05-21
Rated 5 out of 5 by from Turbo Tax is Awesome! The live expert was extremely knowledgeable. He was friendly and had a great sense of humor. He went page by page to review all of my information. He double checked my numbers and walked me through the e-file process.
Date published: 2021-05-21
Rated 5 out of 5 by from Free Version Worked This Time! I used to always have to pay to file... not sure what changed but pleasantly surprised that it didn't cost me anything this year! I still feel confident that everything was done correctly despite there being no cost.
Date published: 2021-05-21
Rated 3 out of 5 by from CLUNKY My situation is that I did not file the 4 years in between 2010 and 2014 but my wife DID. I should just be able to prepare my own married filing single return without bothering with the wife questions. Also, the program should be able to tell me about any late filing penalties.
Date published: 2021-05-21
Rated 5 out of 5 by from Great Service I have used Turbo Tax for many years and it is an amazing service!
Date published: 2021-05-21
Rated 5 out of 5 by from We had a great experience We had such a great experience. Tonia was wonderful and walked us through everything. We will be requesting her again next year.
Date published: 2021-05-21
Rated 2 out of 5 by from Rip off cost on addtional states and e-filing . Cost me an extra $98+tax for two additional states software. Rip off. Cost $75+tax to e-file three states with no advanced notification. Rip off. Did not reproduce Form 1099-S. It copied it to a 1099-B without telling me what was going on. Not good.
Date published: 2021-05-21
Rated 5 out of 5 by from Turbo Tax Live Full Service was Excellent! Gulnoza was FANTASTIC! She was friendly, knowledgeable and efficient. I was thrilled to get her and would recommend her to everyone! Thank You!!! Marla
Date published: 2021-05-21
Rated 5 out of 5 by from Very easy to understand Had a little trouble but hopefully it will get easier
Date published: 2021-05-21
All TurboTax® Offerings Reviews - Page 353