TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is so easy to use. No problems,no issues, soo easy to use turbo tax, everyone should use TURBO TAX for sure!!!!
Date published: 2022-09-09
Rated 5 out of 5 by from Wonderful Experience Victoria really put my concerns to ease with her expertise and professionalism.
Date published: 2022-09-08
Rated 5 out of 5 by from Been a customer for over 15 years Each year NJ returns get a little more crazy. Other than that, it was a great exprerience in 2021
Date published: 2022-09-08
Rated 5 out of 5 by from Amazing! Very easy to get through, no apparent issues. Works smoothly.
Date published: 2022-09-08
Rated 3 out of 5 by from 2021 TurboTax Business Bought this at Costco. The disk was blank. Had to download the program. The download had bugs in it, even though I reviewed the data over again. Error check would come up differently. I had to exit the program without saving it to eliminate incorrect data. There should be a way to go to a specific form and edit the data on the form. Finally, Form 1041 kept insisting I changed my name, even though answered correctly. I finally had to e-file it this way, as there was no way to edit it on the form. Also, there should be quality control before sending out a blank disk. Unfortunately, it was too late to get an exchange from Costco.
Date published: 2022-09-08
Rated 5 out of 5 by from turbo tax business review easy to use, excellent. Better than any accountant and cheaper
Date published: 2022-09-08
Rated 5 out of 5 by from Easy to use. Don't like the subscription service since it adds costs and no benfits
Date published: 2022-09-08
Rated 5 out of 5 by from awesome filing tool for first timers it was very easy to follow and i learned something
Date published: 2022-09-08
Rated 5 out of 5 by from I hate there surveys just fine. I'm a long-time user. If I didn't like it, I would use another software.
Date published: 2022-09-08
Rated 1 out of 5 by from Using TT Full Service was like pulling teeth Trying to get in touch with a TurboTax CPA was an absolutely miserable experience. After two weeks, a half dozen calls with various TurboTax representatives, and countless hours on hold, I've finally found someone to work on my taxes. The first 5 reps said all of my documents were set, and that they had a CPA on the line, and then put me on infinite hold. I finally called Intuit myself and connected with a CPA by total accident. Thankfully, the CPA was able to assign themselves to my case and file my taxes. To think, I paid $350 for this. I stopped using TurboTax in 2019 when they started charging for basic filing, and I could not be more frustrated coming back to TT now and trying to use the live service. If I didn't know better, they are actively making their product as frustrating as possible so that I will put in the effort to find a local accountant instead.
Date published: 2022-09-08
All TurboTax® Offerings Reviews - Page 336
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is so easy to use. No problems,no issues, soo easy to use turbo tax, everyone should use TURBO TAX for sure!!!!
Date published: 2022-09-09
Rated 5 out of 5 by from Wonderful Experience Victoria really put my concerns to ease with her expertise and professionalism.
Date published: 2022-09-08
Rated 5 out of 5 by from Been a customer for over 15 years Each year NJ returns get a little more crazy. Other than that, it was a great exprerience in 2021
Date published: 2022-09-08
Rated 5 out of 5 by from Amazing! Very easy to get through, no apparent issues. Works smoothly.
Date published: 2022-09-08
Rated 3 out of 5 by from 2021 TurboTax Business Bought this at Costco. The disk was blank. Had to download the program. The download had bugs in it, even though I reviewed the data over again. Error check would come up differently. I had to exit the program without saving it to eliminate incorrect data. There should be a way to go to a specific form and edit the data on the form. Finally, Form 1041 kept insisting I changed my name, even though answered correctly. I finally had to e-file it this way, as there was no way to edit it on the form. Also, there should be quality control before sending out a blank disk. Unfortunately, it was too late to get an exchange from Costco.
Date published: 2022-09-08
Rated 5 out of 5 by from turbo tax business review easy to use, excellent. Better than any accountant and cheaper
Date published: 2022-09-08
Rated 5 out of 5 by from Easy to use. Don't like the subscription service since it adds costs and no benfits
Date published: 2022-09-08
Rated 5 out of 5 by from awesome filing tool for first timers it was very easy to follow and i learned something
Date published: 2022-09-08
Rated 5 out of 5 by from I hate there surveys just fine. I'm a long-time user. If I didn't like it, I would use another software.
Date published: 2022-09-08
Rated 1 out of 5 by from Using TT Full Service was like pulling teeth Trying to get in touch with a TurboTax CPA was an absolutely miserable experience. After two weeks, a half dozen calls with various TurboTax representatives, and countless hours on hold, I've finally found someone to work on my taxes. The first 5 reps said all of my documents were set, and that they had a CPA on the line, and then put me on infinite hold. I finally called Intuit myself and connected with a CPA by total accident. Thankfully, the CPA was able to assign themselves to my case and file my taxes. To think, I paid $350 for this. I stopped using TurboTax in 2019 when they started charging for basic filing, and I could not be more frustrated coming back to TT now and trying to use the live service. If I didn't know better, they are actively making their product as frustrating as possible so that I will put in the effort to find a local accountant instead.
Date published: 2022-09-08
All TurboTax® Offerings Reviews - Page 336