TURBOTAX CUSTOMER REVIEWS
TurboTax Premier Reviews
Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
HAZENCREWOF5 from
TURBO TAX I EASY AND GREAT TO USE.
SO EASY TO USE. I HAVE USED OR YEARS AMAZIGN AND EASY!!
Date published: 2022-04-26
Rated 1 out of 5 by
Mdelemos from
This experience was horrible
I had a very bad experience with the first rep assigned to me and was verbally offered a discount which never was brought up of addressed again, no one followed up with me about my situation which was entirely the fault of Turbo Tax. Very disappointed with the service and will never use Turbo Tax again if there is no follow up.
Date published: 2022-04-26
Rated 5 out of 5 by
Iccard from
Turbo tax is very convenient
After 60 years of using personal CPAs and in person tax preparation, the convenience and accuracy of using Turbo Tax is a relief. Having the ability to work and dig through records from home where every scrape of information is immediately research-able versus schlepping paper into someone's office is invaluable. Plus, the cost is very reasonable. Second year using TT and satisfied each time.
Date published: 2022-04-26
Rated 5 out of 5 by
bishopd0329 from
Very Helpful
Gave me piece of mind knowing that everything will be done properly.
Date published: 2022-04-26
Rated 2 out of 5 by
BeachCat12 from
Once you get a good Rep...
Not a lot of confidence in the process. First off, I kept receiving emails telling me to start the process when the process was already 3 steps in. Then, he first rep I was assigned was consistently non-communicative. Maybe he had too much work, if that's the case, Turbo Tax needs to work on their workflow. If my account would have stayed with him, I would have pulled it and gone somewhere else. Once I was reassigned to a new rep, the process was efficient and he was helpful.
Date published: 2022-04-26
Rated 4 out of 5 by
you pick it from
TurboTax - OK
TurboTax is fine and relatively easy to use. However, it would be MUCH better were the overall income tax system were much simpler, e.g. change it so that everyone pays the same percentage of his/her/its income - That goes for all income earners including businesses!
Date published: 2022-04-26
Rated 5 out of 5 by
MLBull_22 from
Easy..even with multiple rental properties!
Ellen was great to work with. She obviously knows what she is doing and I had great confidence knowing I was going to get the best service possible.
Date published: 2022-04-26
Rated 5 out of 5 by
Ron and JenB from
Turbo Tax Live and Vivian are awesome!!
With initial phone call the employee (NOT Vivian) walked us through the estimator and we were told we were getting a refund. When we worked with Vivian, we learned that we actually owed over $1400.
Date published: 2022-04-26
Rated 5 out of 5 by
DaveFL19 from
Turbotax makes my Tax Filing experience so easy.
I have been using Turbotax for past 3 years and I think its been helping me to get a bigger refund then if I go to an account and pay more for their service. Turbotax has its own CPA's and they are always very helpful, and answer all of my tax questions.
Date published: 2022-04-26
Rated 5 out of 5 by
R K E from
Long time user
I have used Turbo Tax for many years. Easy to follow.
All TurboTax® Offerings Reviews - Page 285
Date published: 2022-04-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
HAZENCREWOF5 from
TURBO TAX I EASY AND GREAT TO USE.
SO EASY TO USE. I HAVE USED OR YEARS AMAZIGN AND EASY!!
Date published: 2022-04-26
Rated 1 out of 5 by
Mdelemos from
This experience was horrible
I had a very bad experience with the first rep assigned to me and was verbally offered a discount which never was brought up of addressed again, no one followed up with me about my situation which was entirely the fault of Turbo Tax. Very disappointed with the service and will never use Turbo Tax again if there is no follow up.
Date published: 2022-04-26
Rated 5 out of 5 by
Iccard from
Turbo tax is very convenient
After 60 years of using personal CPAs and in person tax preparation, the convenience and accuracy of using Turbo Tax is a relief. Having the ability to work and dig through records from home where every scrape of information is immediately research-able versus schlepping paper into someone's office is invaluable. Plus, the cost is very reasonable. Second year using TT and satisfied each time.
Date published: 2022-04-26
Rated 5 out of 5 by
bishopd0329 from
Very Helpful
Gave me piece of mind knowing that everything will be done properly.
Date published: 2022-04-26
Rated 2 out of 5 by
BeachCat12 from
Once you get a good Rep...
Not a lot of confidence in the process. First off, I kept receiving emails telling me to start the process when the process was already 3 steps in. Then, he first rep I was assigned was consistently non-communicative. Maybe he had too much work, if that's the case, Turbo Tax needs to work on their workflow. If my account would have stayed with him, I would have pulled it and gone somewhere else. Once I was reassigned to a new rep, the process was efficient and he was helpful.
Date published: 2022-04-26
Rated 4 out of 5 by
you pick it from
TurboTax - OK
TurboTax is fine and relatively easy to use. However, it would be MUCH better were the overall income tax system were much simpler, e.g. change it so that everyone pays the same percentage of his/her/its income - That goes for all income earners including businesses!
Date published: 2022-04-26
Rated 5 out of 5 by
MLBull_22 from
Easy..even with multiple rental properties!
Ellen was great to work with. She obviously knows what she is doing and I had great confidence knowing I was going to get the best service possible.
Date published: 2022-04-26
Rated 5 out of 5 by
Ron and JenB from
Turbo Tax Live and Vivian are awesome!!
With initial phone call the employee (NOT Vivian) walked us through the estimator and we were told we were getting a refund. When we worked with Vivian, we learned that we actually owed over $1400.
Date published: 2022-04-26
Rated 5 out of 5 by
DaveFL19 from
Turbotax makes my Tax Filing experience so easy.
I have been using Turbotax for past 3 years and I think its been helping me to get a bigger refund then if I go to an account and pay more for their service. Turbotax has its own CPA's and they are always very helpful, and answer all of my tax questions.
Date published: 2022-04-26
Rated 5 out of 5 by
R K E from
Long time user
I have used Turbo Tax for many years. Easy to follow.
All TurboTax® Offerings Reviews - Page 285
Date published: 2022-04-26