TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Use it every year We bought teh Max and when the IRS came calling, they took care of it
Date published: 2022-10-02
Rated 5 out of 5 by from Excellent product, K-1's can be tricky I have been a satisfied TurboTax customer for years -- except for last year when we paid someone else to do our return and it turned out to be a nightmare that we are still unravelling. Because of certain investments, I have a large number of K-1's to process and wish there was an easier/better way to enter them, but otherwise I have no complaints. PS The Support line is also great -- I had to use them this year because of K-1 issues and the person at the other end was terrific, as committed as I was to figuring this thing out and getting it right. (Turned out the K-1 was incomplete but we could figure out and add the missing data and then the return went through without problems.) I was, as they saying goes, completely satisfied! Highly recommended.
Date published: 2022-10-02
Rated 5 out of 5 by from Best Teacher Ever 1st time filing and it was very easy to follow the steps. It made sure you understand what it’s asking you and where to find it. Best of all you can ask your own question so you can understand.
Date published: 2022-10-02
Rated 3 out of 5 by from Make it easier to retrieve previous tax return I realize I could have saved a lot of trouble by saving a PDF of my return and I usually do. But while filling out my daughter's FAFSA application I needed to pull up my previous year's return. So I clicked to open and guess what? Turbo Tax won't open until it updates. So I have to update last years version of Turbo Tax to open a return that's already been filed and approved. And guess what else? There's a problem downloading the update. So I spend two days trying to troubleshoot this problem to open a file that should have taken 20 seconds. Give people the option of updating, especially for a previous year's return. Thanks
Date published: 2022-10-02
Rated 4 out of 5 by from mostly great I have partnership investments in real estate involving several Schedule K-1s and wish I didn't have to do so much research in order to understand which info from the K-1 and how to enter it in TurboTax.
Date published: 2022-10-02
Rated 5 out of 5 by from TurboTax works well Very easy thank you very easy thank you very easy thank you
Date published: 2022-10-02
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax for 18 years. The program guides you through you tax filing and there are links to clarify topics, if needed. I will continue using Turbo Tax as long as my tax situation does not get more complicated.
Date published: 2022-10-02
Rated 2 out of 5 by from Too many critical problems The software insisted on splitting an overpayment of taxes into an arbitrary $34 refund to me" while I had applied the entire overpaid tax amount to "next year's taxes". (same amount) No real useful support is available from the company. Can't e-file if the IRS or State changed your previous years AGI even with a small adjustment. You should focus on your customers instead of just Selling more versions!
Date published: 2022-10-02
Rated 2 out of 5 by from CHANGED ---NOT EASIER wasn't able to file my extension with this product. Previous years my medicaid waiver job exemptions were fairly easy to enter. Not this year. I had a cd mature that keeps coming up as an investment stock. a form that thinks the employer erroneously underpaying taxes- due to the exempted status that was previously recognized. a big mess with no way to fix the errors. no way to import last year's tax filing. so, depreciation schedule on rental property is messed up due to that issue.
Date published: 2022-10-02
Rated 5 out of 5 by from Turbo Tax Updates I appreciate the fact that Turbo Tax is constantly staying current with all the tax law changes and that the updates happen throughout the year.
Date published: 2022-10-02
All TurboTax® Offerings Reviews - Page 280
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Use it every year We bought teh Max and when the IRS came calling, they took care of it
Date published: 2022-10-02
Rated 5 out of 5 by from Excellent product, K-1's can be tricky I have been a satisfied TurboTax customer for years -- except for last year when we paid someone else to do our return and it turned out to be a nightmare that we are still unravelling. Because of certain investments, I have a large number of K-1's to process and wish there was an easier/better way to enter them, but otherwise I have no complaints. PS The Support line is also great -- I had to use them this year because of K-1 issues and the person at the other end was terrific, as committed as I was to figuring this thing out and getting it right. (Turned out the K-1 was incomplete but we could figure out and add the missing data and then the return went through without problems.) I was, as they saying goes, completely satisfied! Highly recommended.
Date published: 2022-10-02
Rated 5 out of 5 by from Best Teacher Ever 1st time filing and it was very easy to follow the steps. It made sure you understand what it’s asking you and where to find it. Best of all you can ask your own question so you can understand.
Date published: 2022-10-02
Rated 3 out of 5 by from Make it easier to retrieve previous tax return I realize I could have saved a lot of trouble by saving a PDF of my return and I usually do. But while filling out my daughter's FAFSA application I needed to pull up my previous year's return. So I clicked to open and guess what? Turbo Tax won't open until it updates. So I have to update last years version of Turbo Tax to open a return that's already been filed and approved. And guess what else? There's a problem downloading the update. So I spend two days trying to troubleshoot this problem to open a file that should have taken 20 seconds. Give people the option of updating, especially for a previous year's return. Thanks
Date published: 2022-10-02
Rated 4 out of 5 by from mostly great I have partnership investments in real estate involving several Schedule K-1s and wish I didn't have to do so much research in order to understand which info from the K-1 and how to enter it in TurboTax.
Date published: 2022-10-02
Rated 5 out of 5 by from TurboTax works well Very easy thank you very easy thank you very easy thank you
Date published: 2022-10-02
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax for 18 years. The program guides you through you tax filing and there are links to clarify topics, if needed. I will continue using Turbo Tax as long as my tax situation does not get more complicated.
Date published: 2022-10-02
Rated 2 out of 5 by from Too many critical problems The software insisted on splitting an overpayment of taxes into an arbitrary $34 refund to me" while I had applied the entire overpaid tax amount to "next year's taxes". (same amount) No real useful support is available from the company. Can't e-file if the IRS or State changed your previous years AGI even with a small adjustment. You should focus on your customers instead of just Selling more versions!
Date published: 2022-10-02
Rated 2 out of 5 by from CHANGED ---NOT EASIER wasn't able to file my extension with this product. Previous years my medicaid waiver job exemptions were fairly easy to enter. Not this year. I had a cd mature that keeps coming up as an investment stock. a form that thinks the employer erroneously underpaying taxes- due to the exempted status that was previously recognized. a big mess with no way to fix the errors. no way to import last year's tax filing. so, depreciation schedule on rental property is messed up due to that issue.
Date published: 2022-10-02
Rated 5 out of 5 by from Turbo Tax Updates I appreciate the fact that Turbo Tax is constantly staying current with all the tax law changes and that the updates happen throughout the year.
Date published: 2022-10-02
All TurboTax® Offerings Reviews - Page 280