TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from So Easy! Always purchased the disc but this was much easier and didn't cost me a dime! Thank you!
Date published: 2021-03-04
Rated 2 out of 5 by from Troubled I’ve been using Turbo Tax for about 15 yrs. this year I decided to try using one of the agents from Turbo Tax. I was disappointed. We seemed to have communication problems. We didn’t seem to be in sync from the beginning. I don’t blame the Agent, it just wasn’t a good match. I didn’t feel comfortable. So I can’t say I was 100% satisfied.
Date published: 2021-03-04
Rated 5 out of 5 by from Amazing! I'm only 19 and it was my first year filing for myself. TurboTax made it so quick and simple.
Date published: 2021-03-04
Rated 3 out of 5 by from Linkage to Form 2210 needs to be fixed Inability to use Form 2210 resulted in $68 higher penalty than I was legally obligated to pay. After three interactions with you customer support team no resolution was reached and I filed and paid the higher penalty amount. Did not have same problem last year using TurboTax
Date published: 2021-03-04
Rated 5 out of 5 by from Great as always I have been using Turbo tax to do my personal taxes for years. It is an awesome tool that just keeps getting better. I love the new expert check at the end to double check your return.
Date published: 2021-03-04
Rated 5 out of 5 by from Great Service! Very user friendly, quick, great tips and explanations.
Date published: 2021-03-04
Rated 4 out of 5 by from Very helpful and generally easy to use Almost all of the data input is simple to use. I have found a few (i.e., disaster input) provides less guidance than I would like. Examples are for total loses versus more complex issues such as partial loss (part of a roof for example). Suggestions for that are not available on either the forums or FAQs. Also, business deductions are a bit messy. However, overall, this is best package I have used and will stay with TurboTax, especially with the ease of importing financials.
Date published: 2021-03-04
Rated 3 out of 5 by from Turbo tax is NOT awesome! I was self-employed for a portion of the year. I received error messages that when I checked with the community it was apparent this bug has been around for years! I ended up talking to a representative from Turbo Tax and the error(s) were corrected by manually deleting a form (!) and manually keying numbers in. You would think given the years Turbo Tax has been around this would be sorted out. Very frustrating.
Date published: 2021-03-04
Rated 5 out of 5 by from super easy super easy to filed you taxes, i definitely recommend this service.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax Makes it so easy I've been using Turbotax for as long as I can remember. Each year it gets better and better but it still a familiar experience from year to year. Wouldn't do our taxes any other way.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 278
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So Easy! Always purchased the disc but this was much easier and didn't cost me a dime! Thank you!
Date published: 2021-03-04
Rated 2 out of 5 by from Troubled I’ve been using Turbo Tax for about 15 yrs. this year I decided to try using one of the agents from Turbo Tax. I was disappointed. We seemed to have communication problems. We didn’t seem to be in sync from the beginning. I don’t blame the Agent, it just wasn’t a good match. I didn’t feel comfortable. So I can’t say I was 100% satisfied.
Date published: 2021-03-04
Rated 5 out of 5 by from Amazing! I'm only 19 and it was my first year filing for myself. TurboTax made it so quick and simple.
Date published: 2021-03-04
Rated 3 out of 5 by from Linkage to Form 2210 needs to be fixed Inability to use Form 2210 resulted in $68 higher penalty than I was legally obligated to pay. After three interactions with you customer support team no resolution was reached and I filed and paid the higher penalty amount. Did not have same problem last year using TurboTax
Date published: 2021-03-04
Rated 5 out of 5 by from Great as always I have been using Turbo tax to do my personal taxes for years. It is an awesome tool that just keeps getting better. I love the new expert check at the end to double check your return.
Date published: 2021-03-04
Rated 5 out of 5 by from Great Service! Very user friendly, quick, great tips and explanations.
Date published: 2021-03-04
Rated 4 out of 5 by from Very helpful and generally easy to use Almost all of the data input is simple to use. I have found a few (i.e., disaster input) provides less guidance than I would like. Examples are for total loses versus more complex issues such as partial loss (part of a roof for example). Suggestions for that are not available on either the forums or FAQs. Also, business deductions are a bit messy. However, overall, this is best package I have used and will stay with TurboTax, especially with the ease of importing financials.
Date published: 2021-03-04
Rated 3 out of 5 by from Turbo tax is NOT awesome! I was self-employed for a portion of the year. I received error messages that when I checked with the community it was apparent this bug has been around for years! I ended up talking to a representative from Turbo Tax and the error(s) were corrected by manually deleting a form (!) and manually keying numbers in. You would think given the years Turbo Tax has been around this would be sorted out. Very frustrating.
Date published: 2021-03-04
Rated 5 out of 5 by from super easy super easy to filed you taxes, i definitely recommend this service.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax Makes it so easy I've been using Turbotax for as long as I can remember. Each year it gets better and better but it still a familiar experience from year to year. Wouldn't do our taxes any other way.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 278