TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax review for 2021 Taxes I filed the tax forms on 3/30/2022 and waited for my refund that never came. The IRS phone system for "Where's my Refund" must be a fake because it says it's always too busy. I contacted Turbo Tax for help and they sent me info indicating they received my return and forwarded it to the IRS. However I didn't look closely at what they sent me and discovered they sent me my 2020 return info and not 2021. I sent my 2021 Turbo Tax return 3/30/2022. So I am assuming my 2021 return is lost and I reloaded it and sent it again 10/28/2022. We'll see what happens next.
Date published: 2022-10-28
Rated 5 out of 5 by from Turbo Tax positive Review I have used Turbo Tax for over 20 years and have never been disappointed. This program is user friendly, and the support staff is fantastic. Their support is effective, speedy, and accurate.
Date published: 2022-10-28
Rated 5 out of 5 by from TURBO TAX IS WONDERFUL AND EASY TO USE. I LOVE THIS PRODUCT AND ITS EASY TO USE. THE HELP SECTIONS ARE GREAT.
Date published: 2022-10-28
Rated 5 out of 5 by from Turbo Tax made my complicated tax situation easy! This year my taxes included declaration of my paid foreign tax and Turbo Tax made it easy to file my federal taxes. I did talk to a Turbo Tax expert (I don't remember her name) to correctly document my foreign taxes - which helped a lot.
Date published: 2022-10-28
Rated 4 out of 5 by from Turbo Tax Review Generally TT works pretty well. It is more robust than its price point competitors, at least for my tax situations. I am not sure where some of the summary numbers come from i.e. interest. Also I do not like having to check a TT box to get more of the 1099 INT info boxes; I almost missed a significant tax help from an early withdrawal penalty on a CD due to the aforementioned.
Date published: 2022-10-28
Rated 5 out of 5 by from great easy to use and I will purchase next year and the year after
Date published: 2022-10-27
Rated 5 out of 5 by from My turbo tax experience was excellent as usual. great product ...........................................................................................................................
Date published: 2022-10-27
Rated 4 out of 5 by from Turbo Tax Experience! I used Turbo Tax to file my taxes this year for the first time. I found the experience easier than I had expected. I also made use of the experts who were a great help when I had questions. All in all, I would recommend the program for tax preparers.
Date published: 2022-10-27
Rated 3 out of 5 by from Turbotax 2021 Deluxe Pretty satisfied in general especially the e-filing. Pretty disappointed that Turbotax does not support certain Forms such as the 8621 and FBAR that are very common. Section on foreign assets are confusing and does not provide or explain the depreciation method use.
Date published: 2022-10-27
Rated 5 out of 5 by from Turbo Tax Helped Me Thru Complex Tax Law Turbo Tax worked well in both interview and filling in on my own. Really helped me understand qualifying for credits. Five stars even though I encountered a few errors which did not prevent my from accomplishing my filing. One due to the filing date being moved from weekend to a business day, a Turbo Tax screen claimed the filing date was the weekend date! I ignored it and still e-filed. Also I could not import W2 information due to consistent Intuit Account login errors, even after resetting my password. Thankfully my Intuit login worked when filing my tax return electronically. Another glitch was receiving a second email that my returns were in process over a week after they had been Accepted by Federal and State! Concerning!
Date published: 2022-10-27
All TurboTax® Offerings Reviews - Page 24
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax review for 2021 Taxes I filed the tax forms on 3/30/2022 and waited for my refund that never came. The IRS phone system for "Where's my Refund" must be a fake because it says it's always too busy. I contacted Turbo Tax for help and they sent me info indicating they received my return and forwarded it to the IRS. However I didn't look closely at what they sent me and discovered they sent me my 2020 return info and not 2021. I sent my 2021 Turbo Tax return 3/30/2022. So I am assuming my 2021 return is lost and I reloaded it and sent it again 10/28/2022. We'll see what happens next.
Date published: 2022-10-28
Rated 5 out of 5 by from Turbo Tax positive Review I have used Turbo Tax for over 20 years and have never been disappointed. This program is user friendly, and the support staff is fantastic. Their support is effective, speedy, and accurate.
Date published: 2022-10-28
Rated 5 out of 5 by from TURBO TAX IS WONDERFUL AND EASY TO USE. I LOVE THIS PRODUCT AND ITS EASY TO USE. THE HELP SECTIONS ARE GREAT.
Date published: 2022-10-28
Rated 5 out of 5 by from Turbo Tax made my complicated tax situation easy! This year my taxes included declaration of my paid foreign tax and Turbo Tax made it easy to file my federal taxes. I did talk to a Turbo Tax expert (I don't remember her name) to correctly document my foreign taxes - which helped a lot.
Date published: 2022-10-28
Rated 4 out of 5 by from Turbo Tax Review Generally TT works pretty well. It is more robust than its price point competitors, at least for my tax situations. I am not sure where some of the summary numbers come from i.e. interest. Also I do not like having to check a TT box to get more of the 1099 INT info boxes; I almost missed a significant tax help from an early withdrawal penalty on a CD due to the aforementioned.
Date published: 2022-10-28
Rated 5 out of 5 by from great easy to use and I will purchase next year and the year after
Date published: 2022-10-27
Rated 5 out of 5 by from My turbo tax experience was excellent as usual. great product ...........................................................................................................................
Date published: 2022-10-27
Rated 4 out of 5 by from Turbo Tax Experience! I used Turbo Tax to file my taxes this year for the first time. I found the experience easier than I had expected. I also made use of the experts who were a great help when I had questions. All in all, I would recommend the program for tax preparers.
Date published: 2022-10-27
Rated 3 out of 5 by from Turbotax 2021 Deluxe Pretty satisfied in general especially the e-filing. Pretty disappointed that Turbotax does not support certain Forms such as the 8621 and FBAR that are very common. Section on foreign assets are confusing and does not provide or explain the depreciation method use.
Date published: 2022-10-27
Rated 5 out of 5 by from Turbo Tax Helped Me Thru Complex Tax Law Turbo Tax worked well in both interview and filling in on my own. Really helped me understand qualifying for credits. Five stars even though I encountered a few errors which did not prevent my from accomplishing my filing. One due to the filing date being moved from weekend to a business day, a Turbo Tax screen claimed the filing date was the weekend date! I ignored it and still e-filed. Also I could not import W2 information due to consistent Intuit Account login errors, even after resetting my password. Thankfully my Intuit login worked when filing my tax return electronically. Another glitch was receiving a second email that my returns were in process over a week after they had been Accepted by Federal and State! Concerning!
Date published: 2022-10-27
All TurboTax® Offerings Reviews - Page 24