TURBOTAX CUSTOMER REVIEWS
TurboTax Premier Reviews
Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
TechAZ2321 from
Extremely Overpriced and Inconsistent
I got jumped around from expert to expert, had to waste time filing an extension and really didn't feel like I got any level of personal service. No tips to save on taxes or make sure things were categorized correctly. They did what I could have done.
Date published: 2022-05-05
Rated 5 out of 5 by
paul_boston_11 from
Dawn from Turbo Tax was great
Great job and fully satisfied with the service and the refund.
Date published: 2022-05-05
Rated 1 out of 5 by
KarenNYC23 from
Too expensive; false free claims on ads
expensive filing software!! Charged me almost 25% of my entire return amount
Date published: 2022-05-05
Rated 2 out of 5 by
CE1123 from
Communication needs to improve
I began my expert-assisted tax process in March and my expert was unable to finish by the 4/18 deadline. At that point, my account was closed, I had to file an extension, and wait a week to speak to a Turbo Tax professional. I was not aware my account would be closed and there needs to be better communication about what will happen when your tax expert cannot complete your return in time. I had to be placed with another expert given my expert was no longer available after 4/18.
Date published: 2022-05-05
Rated 5 out of 5 by
DP Dhungyel from
Awesome!
I have great experience with Turbo Tax. Software is easy to upload and complete information. It is easy to communicate with tax expert.
Date published: 2022-05-05
Rated 4 out of 5 by
RI1994 from
TurboTax is confusing but helpful
TuboTax is a helpful tool especially for me who is extremely confused. It is easy to do but it is expensive.
Date published: 2022-05-05
Rated 5 out of 5 by
null from
Awesome service
Quick and easy helping you along the way until the end!
Date published: 2022-05-05
Rated 5 out of 5 by
JasmineP95 from
Sydney is very helpful
Sydney was very attentive and responsive to all my questions
Date published: 2022-05-05
Rated 5 out of 5 by
Lexi08 from
TurboTax!
TurboTax is very helpful! They actually make the process fun and willing to get it done. I love the helpful links to questions on an area of uncertainty. They know how to break it down in a manner that's understandable. Also, the chat help is amazing! Marty was quick, efficient and easy to understand.
Date published: 2022-05-05
Rated 3 out of 5 by
Dwain34 from
Turbo Tax experience could have been better
It would’ve nice to be able to communicate more accurately with tax preparer get clarification if I’m owe money for filing taxes.
All TurboTax® Offerings Reviews - Page 219
Date published: 2022-05-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
TechAZ2321 from
Extremely Overpriced and Inconsistent
I got jumped around from expert to expert, had to waste time filing an extension and really didn't feel like I got any level of personal service. No tips to save on taxes or make sure things were categorized correctly. They did what I could have done.
Date published: 2022-05-05
Rated 5 out of 5 by
paul_boston_11 from
Dawn from Turbo Tax was great
Great job and fully satisfied with the service and the refund.
Date published: 2022-05-05
Rated 1 out of 5 by
KarenNYC23 from
Too expensive; false free claims on ads
expensive filing software!! Charged me almost 25% of my entire return amount
Date published: 2022-05-05
Rated 2 out of 5 by
CE1123 from
Communication needs to improve
I began my expert-assisted tax process in March and my expert was unable to finish by the 4/18 deadline. At that point, my account was closed, I had to file an extension, and wait a week to speak to a Turbo Tax professional. I was not aware my account would be closed and there needs to be better communication about what will happen when your tax expert cannot complete your return in time. I had to be placed with another expert given my expert was no longer available after 4/18.
Date published: 2022-05-05
Rated 5 out of 5 by
DP Dhungyel from
Awesome!
I have great experience with Turbo Tax. Software is easy to upload and complete information. It is easy to communicate with tax expert.
Date published: 2022-05-05
Rated 4 out of 5 by
RI1994 from
TurboTax is confusing but helpful
TuboTax is a helpful tool especially for me who is extremely confused. It is easy to do but it is expensive.
Date published: 2022-05-05
Rated 5 out of 5 by
null from
Awesome service
Quick and easy helping you along the way until the end!
Date published: 2022-05-05
Rated 5 out of 5 by
JasmineP95 from
Sydney is very helpful
Sydney was very attentive and responsive to all my questions
Date published: 2022-05-05
Rated 5 out of 5 by
Lexi08 from
TurboTax!
TurboTax is very helpful! They actually make the process fun and willing to get it done. I love the helpful links to questions on an area of uncertainty. They know how to break it down in a manner that's understandable. Also, the chat help is amazing! Marty was quick, efficient and easy to understand.
Date published: 2022-05-05
Rated 3 out of 5 by
Dwain34 from
Turbo Tax experience could have been better
It would’ve nice to be able to communicate more accurately with tax preparer get clarification if I’m owe money for filing taxes.
All TurboTax® Offerings Reviews - Page 219
Date published: 2022-05-05