TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Simple AND Easy to use!! When tax season comes around I will use turbo tax from now on!
Date published: 2021-06-18
Rated 5 out of 5 by from Love Turbo Tax Very user friendly and so helpful. I will never use anything else.
Date published: 2021-06-18
Rated 3 out of 5 by from Poor Maneuverability I don't like the fact that when you are in the step by step, and go to a form, that there is no back and forth link. I remember that there was a while back. Also per line instructions are hardly there.
Date published: 2021-06-18
Rated 5 out of 5 by from turbo tax is awesome very easy to use and fast with a low cost, its the best
Date published: 2021-06-18
Rated 5 out of 5 by from Great Everything went perfectly and she explained everything I needed.
Date published: 2021-06-18
Rated 5 out of 5 by from Great at online services Would recommend to anyone unsure with taxes and the process of services.
Date published: 2021-06-18
Rated 5 out of 5 by from so easy it was nice to be ale to browse for my tax documents
Date published: 2021-06-18
Rated 5 out of 5 by from Turbotax made taxes super easy! Turbotax made this whole experience super easy- even for it being my first time filing taxes on my own. Quinn was great at explaining processes as he went and asking lots of questions. 10/10!
Date published: 2021-06-17
Rated 5 out of 5 by from Best Tax Expert experience! Best tax expert!!! Was a really pleasant experience. He was quick and did everything promptly. great at communication.
Date published: 2021-06-17
Rated 3 out of 5 by from TURBOTAX is OK, sort of. The web page takes way too long to open and the sign in takes even longer. The process of completing the form was a bit tedious but I understand you have to be careful. When I was informed IRS rejected the filing I corrected the information and tried to complete the e-to file process and at the last step I was put into something called "Mint" after 2:00 o'clock in the morning. Try as I might I could not get out of "Mint." Finally I clicked the "X" and everything was closed. I tried everything I could think of to find out if I had e-filed the correction successfully to no avail. Finally I was directed to Lea in customer service and she was able to get me on track in hardly any time. She was great!
Date published: 2021-06-17
All TurboTax® Offerings Reviews - Page 178
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Simple AND Easy to use!! When tax season comes around I will use turbo tax from now on!
Date published: 2021-06-18
Rated 5 out of 5 by from Love Turbo Tax Very user friendly and so helpful. I will never use anything else.
Date published: 2021-06-18
Rated 3 out of 5 by from Poor Maneuverability I don't like the fact that when you are in the step by step, and go to a form, that there is no back and forth link. I remember that there was a while back. Also per line instructions are hardly there.
Date published: 2021-06-18
Rated 5 out of 5 by from turbo tax is awesome very easy to use and fast with a low cost, its the best
Date published: 2021-06-18
Rated 5 out of 5 by from Great Everything went perfectly and she explained everything I needed.
Date published: 2021-06-18
Rated 5 out of 5 by from Great at online services Would recommend to anyone unsure with taxes and the process of services.
Date published: 2021-06-18
Rated 5 out of 5 by from so easy it was nice to be ale to browse for my tax documents
Date published: 2021-06-18
Rated 5 out of 5 by from Turbotax made taxes super easy! Turbotax made this whole experience super easy- even for it being my first time filing taxes on my own. Quinn was great at explaining processes as he went and asking lots of questions. 10/10!
Date published: 2021-06-17
Rated 5 out of 5 by from Best Tax Expert experience! Best tax expert!!! Was a really pleasant experience. He was quick and did everything promptly. great at communication.
Date published: 2021-06-17
Rated 3 out of 5 by from TURBOTAX is OK, sort of. The web page takes way too long to open and the sign in takes even longer. The process of completing the form was a bit tedious but I understand you have to be careful. When I was informed IRS rejected the filing I corrected the information and tried to complete the e-to file process and at the last step I was put into something called "Mint" after 2:00 o'clock in the morning. Try as I might I could not get out of "Mint." Finally I clicked the "X" and everything was closed. I tried everything I could think of to find out if I had e-filed the correction successfully to no avail. Finally I was directed to Lea in customer service and she was able to get me on track in hardly any time. She was great!
Date published: 2021-06-17
All TurboTax® Offerings Reviews - Page 178