TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax has always done a great job and has been accurate every time i have used them.
Date published: 2021-06-21
Rated 5 out of 5 by from Easy process for a big refund! Given the complexity of my 2020 (UI, sold a home, filed for divorce, moved, two jobs) I felt it would be beneficial to have someone prepare my taxes for me this year. Boy am I glad I did! Dawn was extremely helpful, and was able to get me a 10K refund quickly and efficiently!
Date published: 2021-06-21
Rated 5 out of 5 by from Turbotax is worry free Mona filed my extension, Margaret advised documents needing download, Dawn calculated my tax return. All were very helpful.
Date published: 2021-06-21
Rated 5 out of 5 by from Great service! Very easy to file taxes and helped me save a lot of time.
Date published: 2021-06-21
Rated 1 out of 5 by from Conflicting My return was rejected because my AGI didn't match the one the IRS had on file. I looked up what they had on file and it was the exact same number. Now I'm going to have to pay out of pocket to print my forms and send them by mail instead of quickly e-filing and having turbo's fees deducted from my return. This is extra frustrating as I don't have a printer at home, turning this into a whole errand that I have limited time and resources to complete.
Date published: 2021-06-21
Rated 5 out of 5 by from Turbo Tax is the best I've been using Turbo Tax at least since 2005. Tried another but this is by far the easiest and most thorough I've used.
Date published: 2021-06-21
Rated 1 out of 5 by from Didn't file my taxes on time when I have a receipt I'm so disappointed because my fiance' and I worked on my taxes together, paid for and have a confirmation number saying so and now being told I didn't file on time. This is absolutely wrong. I've been waiting for my tax return for weeks now only to find out you are saying we didn't finish. The number to call you won't answer and last year something similar happened saying I didn't pay my taxes when I clearly showed a cancelled check. This is just very poor business. I don't owe any taxes and should not be considered late because of your computer errors.
Date published: 2021-06-21
Rated 5 out of 5 by from The best! All the experts were super helpful holding your hand the whole way through if you needed it, otherwise, everything is straight forward helping you navigate the complex filing process
Date published: 2021-06-21
Rated 4 out of 5 by from Convenient It's convenient when working for the Department of Defense and living overseas
Date published: 2021-06-21
Rated 2 out of 5 by from thank you for your program Well, I'm not good with turbotax technology online due to my " old fashion", My older son helped it with me.
Date published: 2021-06-21
All TurboTax® Offerings Reviews - Page 172
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax has always done a great job and has been accurate every time i have used them.
Date published: 2021-06-21
Rated 5 out of 5 by from Easy process for a big refund! Given the complexity of my 2020 (UI, sold a home, filed for divorce, moved, two jobs) I felt it would be beneficial to have someone prepare my taxes for me this year. Boy am I glad I did! Dawn was extremely helpful, and was able to get me a 10K refund quickly and efficiently!
Date published: 2021-06-21
Rated 5 out of 5 by from Turbotax is worry free Mona filed my extension, Margaret advised documents needing download, Dawn calculated my tax return. All were very helpful.
Date published: 2021-06-21
Rated 5 out of 5 by from Great service! Very easy to file taxes and helped me save a lot of time.
Date published: 2021-06-21
Rated 1 out of 5 by from Conflicting My return was rejected because my AGI didn't match the one the IRS had on file. I looked up what they had on file and it was the exact same number. Now I'm going to have to pay out of pocket to print my forms and send them by mail instead of quickly e-filing and having turbo's fees deducted from my return. This is extra frustrating as I don't have a printer at home, turning this into a whole errand that I have limited time and resources to complete.
Date published: 2021-06-21
Rated 5 out of 5 by from Turbo Tax is the best I've been using Turbo Tax at least since 2005. Tried another but this is by far the easiest and most thorough I've used.
Date published: 2021-06-21
Rated 1 out of 5 by from Didn't file my taxes on time when I have a receipt I'm so disappointed because my fiance' and I worked on my taxes together, paid for and have a confirmation number saying so and now being told I didn't file on time. This is absolutely wrong. I've been waiting for my tax return for weeks now only to find out you are saying we didn't finish. The number to call you won't answer and last year something similar happened saying I didn't pay my taxes when I clearly showed a cancelled check. This is just very poor business. I don't owe any taxes and should not be considered late because of your computer errors.
Date published: 2021-06-21
Rated 5 out of 5 by from The best! All the experts were super helpful holding your hand the whole way through if you needed it, otherwise, everything is straight forward helping you navigate the complex filing process
Date published: 2021-06-21
Rated 4 out of 5 by from Convenient It's convenient when working for the Department of Defense and living overseas
Date published: 2021-06-21
Rated 2 out of 5 by from thank you for your program Well, I'm not good with turbotax technology online due to my " old fashion", My older son helped it with me.
Date published: 2021-06-21
All TurboTax® Offerings Reviews - Page 172