TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes made possible Turbo Tax makes accomplishing tax returns simple and thorough. I feel confident using Turbo Tax.
Date published: 2022-10-14
Rated 5 out of 5 by from Really Fantastic Using TT for the last 15+ years. Never had any problem and will definitely use this as well
Date published: 2022-10-14
Rated 4 out of 5 by from Unneeded forms from prior year loiter Needed to spend a lot of time researching how to delete a form that was unnecessarily loitering around from a prior year and didn't apply but was not being automatically pruned. (e.g. Form 2555). A lot of the directions posted applied to Turbo Tax Online and not the computer version. In general it took multiple Google searches to find the answer which is unusual for Turbo Tax which normally has a great help system or automatically does the right thing.
Date published: 2022-10-14
Rated 2 out of 5 by from Best intentions - But circular loops in program. Looks ok - but doesn't funcition well. Took me 3 days to get through Sched C because program didn't allow me to get back to Sched C page. One live expert was great - the other was clueless. I was forced to sign up for an unknown product (which looks like it will share my identity every all over the internet.when I was trying to submit my return, since there was no way to get out of the page to finish the returns without agreeing - would like my money back since I don't want it.. System was much easier to use last year. I am going to do something else next year.
Date published: 2022-10-14
Rated 5 out of 5 by from So easy to use Turbo Tax is easy to use and I feel confident it is asking for all necessary info and calculating it correctly.
Date published: 2022-10-14
Rated 5 out of 5 by from Very easy process. The step by step instructions were easy to understand. Thank You so much!
Date published: 2022-10-14
Rated 3 out of 5 by from TurboTax Problems with errors Purchased business and also home and business versions. Had so much trouble had to keep uninstalling and reinstalling because every time the programs did updates they keep coming up errors (sometimes two different errors) very much aggravating
Date published: 2022-10-14
Rated 2 out of 5 by from I had to wait til the week of October 10 to file I had a K-1 form which Turbotax incorrectly required data from a non existent Part 3. The option to uncheck a box for Part 3 did not appear in Turbotax updates until the week of October 10. Not happy about all the grief involved in filing for an extension and waiting until a few days before the final deadline to get the matter straightened out. Paying a penalty on my state taxes.
Date published: 2022-10-14
Rated 2 out of 5 by from Good for Simple Cases, NOT for Anything Beyond TurboTax has stagnated in its evolution and continues to only serve simple cases well. Anything that is slightly beyond the simple cases results in out of the blue questions for the tax filer, who is then left to read and figure out the applicable IRS rules.
Date published: 2022-10-14
Rated 5 out of 5 by from Terrific! Works great, saves info from previous years and pre-fills fields, remembers amounts of loss to carry forward. Simplifies AMT calculations.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 170
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes made possible Turbo Tax makes accomplishing tax returns simple and thorough. I feel confident using Turbo Tax.
Date published: 2022-10-14
Rated 5 out of 5 by from Really Fantastic Using TT for the last 15+ years. Never had any problem and will definitely use this as well
Date published: 2022-10-14
Rated 4 out of 5 by from Unneeded forms from prior year loiter Needed to spend a lot of time researching how to delete a form that was unnecessarily loitering around from a prior year and didn't apply but was not being automatically pruned. (e.g. Form 2555). A lot of the directions posted applied to Turbo Tax Online and not the computer version. In general it took multiple Google searches to find the answer which is unusual for Turbo Tax which normally has a great help system or automatically does the right thing.
Date published: 2022-10-14
Rated 2 out of 5 by from Best intentions - But circular loops in program. Looks ok - but doesn't funcition well. Took me 3 days to get through Sched C because program didn't allow me to get back to Sched C page. One live expert was great - the other was clueless. I was forced to sign up for an unknown product (which looks like it will share my identity every all over the internet.when I was trying to submit my return, since there was no way to get out of the page to finish the returns without agreeing - would like my money back since I don't want it.. System was much easier to use last year. I am going to do something else next year.
Date published: 2022-10-14
Rated 5 out of 5 by from So easy to use Turbo Tax is easy to use and I feel confident it is asking for all necessary info and calculating it correctly.
Date published: 2022-10-14
Rated 5 out of 5 by from Very easy process. The step by step instructions were easy to understand. Thank You so much!
Date published: 2022-10-14
Rated 3 out of 5 by from TurboTax Problems with errors Purchased business and also home and business versions. Had so much trouble had to keep uninstalling and reinstalling because every time the programs did updates they keep coming up errors (sometimes two different errors) very much aggravating
Date published: 2022-10-14
Rated 2 out of 5 by from I had to wait til the week of October 10 to file I had a K-1 form which Turbotax incorrectly required data from a non existent Part 3. The option to uncheck a box for Part 3 did not appear in Turbotax updates until the week of October 10. Not happy about all the grief involved in filing for an extension and waiting until a few days before the final deadline to get the matter straightened out. Paying a penalty on my state taxes.
Date published: 2022-10-14
Rated 2 out of 5 by from Good for Simple Cases, NOT for Anything Beyond TurboTax has stagnated in its evolution and continues to only serve simple cases well. Anything that is slightly beyond the simple cases results in out of the blue questions for the tax filer, who is then left to read and figure out the applicable IRS rules.
Date published: 2022-10-14
Rated 5 out of 5 by from Terrific! Works great, saves info from previous years and pre-fills fields, remembers amounts of loss to carry forward. Simplifies AMT calculations.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 170