TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Great tax preparer service but expensive. Turbo could have made it a bit easier to work through forms that were not necessary to input. I choose premier edition and filed for state as well, and they charged me 179 for everything. So much for discounts from Robinhood. Very expensive. Overcharged.
Date published: 2022-04-16
Rated 5 out of 5 by from Last Minute Filer I decided to start my taxes two days before they were due. (I tend to do this every year.) The last couple of years I paid someone to prep and file my taxes for me. This year I decided to do it on my own again and save some money. I put it off until last minute as I was dreading it. Once I started the process with TurboTax, I was instantly at ease. They make the process super smooth and easy and I didn't get frustrated even once. Next year, I won't be dreading doing my taxes because I know it will be easy peasy with this program.
Date published: 2022-04-16
Rated 5 out of 5 by from Super Helpful. Had to have them call me twice! I was not as prepared as I thought and everyone was very patient and helpful each time.
Date published: 2022-04-16
Rated 1 out of 5 by from Extremely ridiculous pricing I'm stuck because of Robinhood. Otherwise would never ever use it.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy Easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-16
Rated 2 out of 5 by from Last year was easier This year was very difficult. Luckily I can ask questions and or find answers on google. Wish there was help live at the moment. Also I’m upset that I didn’t get credit for the other 40days I had to loose on work after the “sept“cut off. Doesn’t make any sense. My son couldn’t go to daycare due to Covid rules. So I lost out on a lot of work. But they don’t give the whole year credit.
Date published: 2022-04-16
Rated 4 out of 5 by from My experience I typically use TurboTax Deluxe for filing my taxes. I had a new form to file this year and did not know how to go about filing with the form 1041. I asked for help, and the woman I spoke with was wonderful. We were trying to keep what I had already done for my federal taxes and transfer it to the Business Turbo Tax to file all together. Unfortunately, neither of us knew that I would have to do both Turbotax Deluxe for my regular federal taxes and then the Business TT to file the Trust form 1041. Please put some information for others to know that. This took way more time than needed.
Date published: 2022-04-16
Rated 3 out of 5 by from Needs work I have been using Turbo Tax business for several years but until I changed to all Apple Computers, I found that this program is not programmed to operate on a Mac. I operate a small business and it is not feasible for me to hire an accountant, when I am an accountant, just to do my taxes. I had to go buy a windows computer just to do my corporate taxes, and this is the only version of TT not available for a Mac.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to install and use. TT was easy to use. The only difficulty was getting enough information when requested.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Tax Experience I was able to complete a complicated return with the help of one of the Turbo Tax professionals. She made a frustrating experience into an easier learning experience.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1620
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Great tax preparer service but expensive. Turbo could have made it a bit easier to work through forms that were not necessary to input. I choose premier edition and filed for state as well, and they charged me 179 for everything. So much for discounts from Robinhood. Very expensive. Overcharged.
Date published: 2022-04-16
Rated 5 out of 5 by from Last Minute Filer I decided to start my taxes two days before they were due. (I tend to do this every year.) The last couple of years I paid someone to prep and file my taxes for me. This year I decided to do it on my own again and save some money. I put it off until last minute as I was dreading it. Once I started the process with TurboTax, I was instantly at ease. They make the process super smooth and easy and I didn't get frustrated even once. Next year, I won't be dreading doing my taxes because I know it will be easy peasy with this program.
Date published: 2022-04-16
Rated 5 out of 5 by from Super Helpful. Had to have them call me twice! I was not as prepared as I thought and everyone was very patient and helpful each time.
Date published: 2022-04-16
Rated 1 out of 5 by from Extremely ridiculous pricing I'm stuck because of Robinhood. Otherwise would never ever use it.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy Easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-16
Rated 2 out of 5 by from Last year was easier This year was very difficult. Luckily I can ask questions and or find answers on google. Wish there was help live at the moment. Also I’m upset that I didn’t get credit for the other 40days I had to loose on work after the “sept“cut off. Doesn’t make any sense. My son couldn’t go to daycare due to Covid rules. So I lost out on a lot of work. But they don’t give the whole year credit.
Date published: 2022-04-16
Rated 4 out of 5 by from My experience I typically use TurboTax Deluxe for filing my taxes. I had a new form to file this year and did not know how to go about filing with the form 1041. I asked for help, and the woman I spoke with was wonderful. We were trying to keep what I had already done for my federal taxes and transfer it to the Business Turbo Tax to file all together. Unfortunately, neither of us knew that I would have to do both Turbotax Deluxe for my regular federal taxes and then the Business TT to file the Trust form 1041. Please put some information for others to know that. This took way more time than needed.
Date published: 2022-04-16
Rated 3 out of 5 by from Needs work I have been using Turbo Tax business for several years but until I changed to all Apple Computers, I found that this program is not programmed to operate on a Mac. I operate a small business and it is not feasible for me to hire an accountant, when I am an accountant, just to do my taxes. I had to go buy a windows computer just to do my corporate taxes, and this is the only version of TT not available for a Mac.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to install and use. TT was easy to use. The only difficulty was getting enough information when requested.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Tax Experience I was able to complete a complicated return with the help of one of the Turbo Tax professionals. She made a frustrating experience into an easier learning experience.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1620