TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from works very well quick easy informative easy to navigate simple to use
Date published: 2021-05-18
Rated 5 out of 5 by from Very easy to use Turbo tax was very convenient to use. Quick to enter data, and file.
Date published: 2021-05-18
Rated 1 out of 5 by from Made me fill out deductions I wasn't eligible for The turbotax application made me upgrade to a $100 service when I had $10 in investment income to report. Then, it had me fill out a lengthy deductions list for work expenses when I am not eligible for office expense deductions. I had to dig into online articles and they themselves have an article about this: https://turbotax.intuit.com/tax-tips/small-business-taxes/the-home-office-deduction/L1RZyYxzv. I wasted 2 hours trying to determine why the home office expense was not reducing my tax burden.
Date published: 2021-05-18
Rated 1 out of 5 by from It's too expensive for what it is. I'm sick of paying more every year to get a smaller return.
Date published: 2021-05-18
Rated 4 out of 5 by from Getting better, but... It's the best (I've tried others) but here's the good and the bad. Good: the people you call are great (!!) Bad: The UI is still confusing, with too many places where I end up in a loop. Also, it should be easier to bring last year's information forward.
Date published: 2021-05-18
Rated 2 out of 5 by from Turbotax 2020 is not working right at all Turbotax 2020 always stop and in the (Not Responding) mode, it takes me forever to finish my tax return. I have been using Turbotax since 2010, it had been very good, but not this year (2020 tax filing). I am very disappointed with you product.
Date published: 2021-05-18
Rated 4 out of 5 by from Good application simple but too many questions and forced to file a state claim.
Date published: 2021-05-18
Rated 5 out of 5 by from Always Dependable and Easy To Use I've been filing my tax returns for several years with TurboTax and think it's just a helpful as going to an accountant. (But half the price.) Always feel secure knowing that the software tripple checks everything and asks for review of any numbers that seem a-typical. Overall, they make the process straight-forward, transparent and seamless. Definitely recommend!
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax helped submit my returns so quickly & eas The use and ease of the software is awesome! I would highly recommend to everyone.
Date published: 2021-05-18
Rated 5 out of 5 by from Super Easy!! TurboTax is ver user friendly and gives great “learn more” descriptions.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 1597
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from works very well quick easy informative easy to navigate simple to use
Date published: 2021-05-18
Rated 5 out of 5 by from Very easy to use Turbo tax was very convenient to use. Quick to enter data, and file.
Date published: 2021-05-18
Rated 1 out of 5 by from Made me fill out deductions I wasn't eligible for The turbotax application made me upgrade to a $100 service when I had $10 in investment income to report. Then, it had me fill out a lengthy deductions list for work expenses when I am not eligible for office expense deductions. I had to dig into online articles and they themselves have an article about this: https://turbotax.intuit.com/tax-tips/small-business-taxes/the-home-office-deduction/L1RZyYxzv. I wasted 2 hours trying to determine why the home office expense was not reducing my tax burden.
Date published: 2021-05-18
Rated 1 out of 5 by from It's too expensive for what it is. I'm sick of paying more every year to get a smaller return.
Date published: 2021-05-18
Rated 4 out of 5 by from Getting better, but... It's the best (I've tried others) but here's the good and the bad. Good: the people you call are great (!!) Bad: The UI is still confusing, with too many places where I end up in a loop. Also, it should be easier to bring last year's information forward.
Date published: 2021-05-18
Rated 2 out of 5 by from Turbotax 2020 is not working right at all Turbotax 2020 always stop and in the (Not Responding) mode, it takes me forever to finish my tax return. I have been using Turbotax since 2010, it had been very good, but not this year (2020 tax filing). I am very disappointed with you product.
Date published: 2021-05-18
Rated 4 out of 5 by from Good application simple but too many questions and forced to file a state claim.
Date published: 2021-05-18
Rated 5 out of 5 by from Always Dependable and Easy To Use I've been filing my tax returns for several years with TurboTax and think it's just a helpful as going to an accountant. (But half the price.) Always feel secure knowing that the software tripple checks everything and asks for review of any numbers that seem a-typical. Overall, they make the process straight-forward, transparent and seamless. Definitely recommend!
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax helped submit my returns so quickly & eas The use and ease of the software is awesome! I would highly recommend to everyone.
Date published: 2021-05-18
Rated 5 out of 5 by from Super Easy!! TurboTax is ver user friendly and gives great “learn more” descriptions.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 1597