TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from Awesome! Excellent, I recommend everyone to try filing their Tax returns with TurboTax.
Date published: 2022-05-12
Rated 5 out of 5 by from Turbo Tax was Great Turbo Tax was easy just follow instructions and doublecheck your work
Date published: 2022-05-12
Rated 5 out of 5 by from Awesome Great very prompt and helpful. I thoroughly recommend them
Date published: 2022-05-12
Rated 5 out of 5 by from Turbo tax is awesome Great work very well done thanks for everything enjoy
Date published: 2022-05-12
Rated 4 out of 5 by from Very Helpful Turbotax was amazingly helpful. I was stressed out this year because it was my first year doing self employed. With a live expert I was able to get a much better refund than I expected. I am only giving 4 stars because the price is a little excessive. That said, this service made tax season much better than I originally expected. Definitely recommend.
Date published: 2022-05-12
Rated 1 out of 5 by from it worked but I was defiantly over charged. well i liked everything about it, except for being charged twice. i paid $123 the first time then you guys made me pay another $100 just to submit my taxes again. $223 just to file my taxes is un called for. I will definitely not be filling my taxes with turbo tax again.
Date published: 2022-05-12
Rated 5 out of 5 by from great they are so easy to use makes the whole tax thing a breeze
Date published: 2022-05-12
Rated 2 out of 5 by from Need More/Clearer Definitions Less Limited choices Definitions were unclear and sometimes your program needed an answer that did not apply to my circumstances. For instance - I have 1099 R's that are retiree payments from an employer paid program and RMD is not relevant yet your program did not give an N/A option. Also, your tech support was mostly very helpful but I did have one agent who couldn't help me and said I needed to upgrade to a "live tax expert" which I told her I would not do. She said she'd have a supervisor see if she could help me and when she went to transfer me, dropped the call. I called back later and found the problem was a poorly designed page that gave me the option to finish but kept putting me back in a loop of needing to start over on my CA state taxes. The 2nd agent had me scroll down, past the toggle that let me say I was finished and there were some answers I needed to provide on whether or not I needed to make any adjustments from my Fed Rtn. This was a design flaw yet the first Turbo Tax option was going to have me purchase an additional service I did not need. I truthfully don't think I will use Turbo Tax next year.
Date published: 2022-05-12
Rated 5 out of 5 by from excellent Very easy to use great product. Will use next year.
Date published: 2022-05-12
Rated 4 out of 5 by from Great software! I have worked with Turbo Tax for a decade or more. It is great and usually addresses all issues that I could possible experience - until this year. I was trying to close out my corporation, but it was not able to help me do so. Advised me instead to seek professional help. I wish I could! The reason I'm forced to close my company is that we have had NO INCOME for a few years!
Date published: 2022-05-12
All TurboTax® Offerings Reviews - Page 160
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome! Excellent, I recommend everyone to try filing their Tax returns with TurboTax.
Date published: 2022-05-12
Rated 5 out of 5 by from Turbo Tax was Great Turbo Tax was easy just follow instructions and doublecheck your work
Date published: 2022-05-12
Rated 5 out of 5 by from Awesome Great very prompt and helpful. I thoroughly recommend them
Date published: 2022-05-12
Rated 5 out of 5 by from Turbo tax is awesome Great work very well done thanks for everything enjoy
Date published: 2022-05-12
Rated 4 out of 5 by from Very Helpful Turbotax was amazingly helpful. I was stressed out this year because it was my first year doing self employed. With a live expert I was able to get a much better refund than I expected. I am only giving 4 stars because the price is a little excessive. That said, this service made tax season much better than I originally expected. Definitely recommend.
Date published: 2022-05-12
Rated 1 out of 5 by from it worked but I was defiantly over charged. well i liked everything about it, except for being charged twice. i paid $123 the first time then you guys made me pay another $100 just to submit my taxes again. $223 just to file my taxes is un called for. I will definitely not be filling my taxes with turbo tax again.
Date published: 2022-05-12
Rated 5 out of 5 by from great they are so easy to use makes the whole tax thing a breeze
Date published: 2022-05-12
Rated 2 out of 5 by from Need More/Clearer Definitions Less Limited choices Definitions were unclear and sometimes your program needed an answer that did not apply to my circumstances. For instance - I have 1099 R's that are retiree payments from an employer paid program and RMD is not relevant yet your program did not give an N/A option. Also, your tech support was mostly very helpful but I did have one agent who couldn't help me and said I needed to upgrade to a "live tax expert" which I told her I would not do. She said she'd have a supervisor see if she could help me and when she went to transfer me, dropped the call. I called back later and found the problem was a poorly designed page that gave me the option to finish but kept putting me back in a loop of needing to start over on my CA state taxes. The 2nd agent had me scroll down, past the toggle that let me say I was finished and there were some answers I needed to provide on whether or not I needed to make any adjustments from my Fed Rtn. This was a design flaw yet the first Turbo Tax option was going to have me purchase an additional service I did not need. I truthfully don't think I will use Turbo Tax next year.
Date published: 2022-05-12
Rated 5 out of 5 by from excellent Very easy to use great product. Will use next year.
Date published: 2022-05-12
Rated 4 out of 5 by from Great software! I have worked with Turbo Tax for a decade or more. It is great and usually addresses all issues that I could possible experience - until this year. I was trying to close out my corporation, but it was not able to help me do so. Advised me instead to seek professional help. I wish I could! The reason I'm forced to close my company is that we have had NO INCOME for a few years!
Date published: 2022-05-12
All TurboTax® Offerings Reviews - Page 160