TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Way to Go Turbo Tax Year after year they are the best!They save me time and money
Date published: 2021-10-12
Rated 5 out of 5 by from THIS THING IS AWESOME I USE YOU GUYS EVERY YEAR AND IT'S THE BEST OPTION OUT THERE
Date published: 2021-10-12
Rated 5 out of 5 by from Turbotax will be my go to! Great experts! Quick and Friendly Service! Would use again and most definitely recommend
Date published: 2021-10-12
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great! It was simple and fast. I did not have any problems.
Date published: 2021-10-12
Rated 5 out of 5 by from I added Live advice and audit insurance Usually In have a long but straight forward return that includes income from a Vacation Rental Home. Due to shutting the vacation home down because of Covid my return became very difficult this year. I called the basic Turbo team and got good help but felt I needed more so I added Live Expert help and called them 3-4 times and they all were very profession, gave excellent help and were very friendly. They use the call back system and sometimes called back within 5 minutes or set up a specific return call time. Have a great experience.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax met my needs Overall it was a very good experience. One concern I have is that you currently have a limit on the number of crypto currency transactions a customer can have. For me this is problematic as I barely made the cutoff this year. I wonder if you could offer another tier of service for customers like myself that have a lot of such transactions. I see the crypto market growing significantly in the future and the need to have a service that accommodates for customers like myself is sure to increase.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax continues to be the best! Easy to use even for the more difficult situations
Date published: 2021-10-12
Rated 5 out of 5 by from It's Dope. Growing up, "doing your taxes" was always the thing that everyone told me was the biggest pain in the rear. However, a friend told me to use TurboTax and this is my third or fourth year using them. My taxes have never taken me more than 30-45 minutes and it's a breeze. Couldn't recommend enough.
Date published: 2021-10-12
Rated 4 out of 5 by from Turbo Tax Works Turbo Tax is fairly simple to use. I have been using it for at least 10 years and keep coming back. I would say for more complex returns you should get live assistance, as the prompts in Turbo Tax don't always clarify or help. When I did talk with an expert it was very easy!
Date published: 2021-10-12
Rated 5 out of 5 by from Great Job! Turbotax owesome! She we nice and very helpful on the phone. Very knowledgeable.
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 1515
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Way to Go Turbo Tax Year after year they are the best!They save me time and money
Date published: 2021-10-12
Rated 5 out of 5 by from THIS THING IS AWESOME I USE YOU GUYS EVERY YEAR AND IT'S THE BEST OPTION OUT THERE
Date published: 2021-10-12
Rated 5 out of 5 by from Turbotax will be my go to! Great experts! Quick and Friendly Service! Would use again and most definitely recommend
Date published: 2021-10-12
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great! It was simple and fast. I did not have any problems.
Date published: 2021-10-12
Rated 5 out of 5 by from I added Live advice and audit insurance Usually In have a long but straight forward return that includes income from a Vacation Rental Home. Due to shutting the vacation home down because of Covid my return became very difficult this year. I called the basic Turbo team and got good help but felt I needed more so I added Live Expert help and called them 3-4 times and they all were very profession, gave excellent help and were very friendly. They use the call back system and sometimes called back within 5 minutes or set up a specific return call time. Have a great experience.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax met my needs Overall it was a very good experience. One concern I have is that you currently have a limit on the number of crypto currency transactions a customer can have. For me this is problematic as I barely made the cutoff this year. I wonder if you could offer another tier of service for customers like myself that have a lot of such transactions. I see the crypto market growing significantly in the future and the need to have a service that accommodates for customers like myself is sure to increase.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax continues to be the best! Easy to use even for the more difficult situations
Date published: 2021-10-12
Rated 5 out of 5 by from It's Dope. Growing up, "doing your taxes" was always the thing that everyone told me was the biggest pain in the rear. However, a friend told me to use TurboTax and this is my third or fourth year using them. My taxes have never taken me more than 30-45 minutes and it's a breeze. Couldn't recommend enough.
Date published: 2021-10-12
Rated 4 out of 5 by from Turbo Tax Works Turbo Tax is fairly simple to use. I have been using it for at least 10 years and keep coming back. I would say for more complex returns you should get live assistance, as the prompts in Turbo Tax don't always clarify or help. When I did talk with an expert it was very easy!
Date published: 2021-10-12
Rated 5 out of 5 by from Great Job! Turbotax owesome! She we nice and very helpful on the phone. Very knowledgeable.
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 1515