TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from HELPFUL ACCURATE AND FAST. I SAVED FILING FEES AND THAT'S ALWAYS HELPFUL
Date published: 2021-05-11
Rated 4 out of 5 by from Good Made a mistake, not a huge deal since the mistake was due to unfamiliarity.
Date published: 2021-05-11
Rated 4 out of 5 by from Actually Free For years I have tried to find free tax software that would allow me to e-file without charge. Finally Turbo Tax has done that. I would have liked to have used the file upload/transfer options but not a one of them worked. Maybe next year.
Date published: 2021-05-11
Rated 4 out of 5 by from Everything Great, eFile Time intensive, 2 issues Only 1 Issue. I need to be able to navigate to where I keep my tax related files. It is extremely difficult with the new format you started using. I cant see entire file names or exactly where i am at on my computer. This is for referencing my return version from last year that i want to start with (import) and where i am storing intermediate versions or what if versions. want to navigate using standard windows interface. Please return to previous interface. You also need to simplfy e-filing, especially using a specific syntax for account numbers and repeatedly entering the same very tedious data. There was also a bug where i entered a 1099 for rental income and it did not appear in one of the summary table like it did last year (like it wasn't entered) . But navigating around and looking in other places i finally concluded the data was entered just not showing in the summary table that that showed this and last year. Thanks. 4* this year out of 5 this year.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax TurboTax is very easy to use and understand. I've been using it for 9 years now and love it.
Date published: 2021-05-11
Rated 4 out of 5 by from Very helpful Simple, easy to follow instructions, simple lingo.
Date published: 2021-05-11
Rated 4 out of 5 by from Good But Lots of Fees Simple to use, but they layer fees/costs. First you pay for the SW, then you pay to eFile, then their "Third Party Vendor" charges you. Getting too close to H&R Block CPA fees; may go with them next year instead.
Date published: 2021-05-11
Rated 5 out of 5 by from Thanks for simplifying taxes! Been filling for about 3yrs now and will continue to in the future.
Date published: 2021-05-11
Rated 5 out of 5 by from Easy Filing! I repeatedly use Turbo Tax Deluxe. It is so easy to use and file my taxes. Thanks!
Date published: 2021-05-11
Rated 2 out of 5 by from Good, but 1031x guidance on real estate is weak Overall good but some weak areas...Did a 1031 tax exchange and the directions were terrible. Best I can tell you click that you stopped using it but you don't click you sold it. But, then in the errors, it insists you click that you sold it. BTW, bought Pennsylvania and it was so bad I returned it. Way easier ways to do it.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1499
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from HELPFUL ACCURATE AND FAST. I SAVED FILING FEES AND THAT'S ALWAYS HELPFUL
Date published: 2021-05-11
Rated 4 out of 5 by from Good Made a mistake, not a huge deal since the mistake was due to unfamiliarity.
Date published: 2021-05-11
Rated 4 out of 5 by from Actually Free For years I have tried to find free tax software that would allow me to e-file without charge. Finally Turbo Tax has done that. I would have liked to have used the file upload/transfer options but not a one of them worked. Maybe next year.
Date published: 2021-05-11
Rated 4 out of 5 by from Everything Great, eFile Time intensive, 2 issues Only 1 Issue. I need to be able to navigate to where I keep my tax related files. It is extremely difficult with the new format you started using. I cant see entire file names or exactly where i am at on my computer. This is for referencing my return version from last year that i want to start with (import) and where i am storing intermediate versions or what if versions. want to navigate using standard windows interface. Please return to previous interface. You also need to simplfy e-filing, especially using a specific syntax for account numbers and repeatedly entering the same very tedious data. There was also a bug where i entered a 1099 for rental income and it did not appear in one of the summary table like it did last year (like it wasn't entered) . But navigating around and looking in other places i finally concluded the data was entered just not showing in the summary table that that showed this and last year. Thanks. 4* this year out of 5 this year.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax TurboTax is very easy to use and understand. I've been using it for 9 years now and love it.
Date published: 2021-05-11
Rated 4 out of 5 by from Very helpful Simple, easy to follow instructions, simple lingo.
Date published: 2021-05-11
Rated 4 out of 5 by from Good But Lots of Fees Simple to use, but they layer fees/costs. First you pay for the SW, then you pay to eFile, then their "Third Party Vendor" charges you. Getting too close to H&R Block CPA fees; may go with them next year instead.
Date published: 2021-05-11
Rated 5 out of 5 by from Thanks for simplifying taxes! Been filling for about 3yrs now and will continue to in the future.
Date published: 2021-05-11
Rated 5 out of 5 by from Easy Filing! I repeatedly use Turbo Tax Deluxe. It is so easy to use and file my taxes. Thanks!
Date published: 2021-05-11
Rated 2 out of 5 by from Good, but 1031x guidance on real estate is weak Overall good but some weak areas...Did a 1031 tax exchange and the directions were terrible. Best I can tell you click that you stopped using it but you don't click you sold it. But, then in the errors, it insists you click that you sold it. BTW, bought Pennsylvania and it was so bad I returned it. Way easier ways to do it.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1499