TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax just keeps getting better every year I have been using Turbo Tax for at least 25 years and I remember that it was easy but there was still some work to do. Now it's just a matter of downloading information from most banks, putting in documents numbers from my financial advisor and the program goes to work and so far I haven't had a return questioned or an audit done of the work and I think it's because I am reminded of everything required before filing. I couldn't ask for much more from a tax program.
Date published: 2022-11-08
Rated 3 out of 5 by from E filing issue I can't understand why my taxes can't be e-filed. It seems as if Turbo Tax just doesn't do it during certain times of the year? I can't imagine why that would be considering it seems as if it is all automated. That would have been nice to know before I bought it.
Date published: 2022-11-08
Rated 5 out of 5 by from Turbotax just got me a great return! It was very easy to fill out all of the paperwork, and turbotax walks you through the process. Very easy process.
Date published: 2022-11-07
Rated 4 out of 5 by from Turbo Tax Review Where is Tax Caster? I like taxcaster but it seems it is no longer available. What a shame.
Date published: 2022-11-07
Rated 2 out of 5 by from New Mexico PIT software could be way better Much time would be saved if this version would auto-fill more fields for you from the federal return. I have to dig into the federal return to find numbers to enter by hand. The whole point of using tax return software is to save time. If I have to spend my time doing the work that the software could have done, I am not pleased.
Date published: 2022-11-07
Rated 5 out of 5 by from TurboTax Deluxe is good help me a lot only think every year I I buy turbo tax is hard time for me to download I always have trouble to download not like before turbo tax have first time is easy to me download
Date published: 2022-11-07
Rated 5 out of 5 by from Easy and fast Turbo tax was very easy and user friendly. I will continue to use turbo tax in the future
Date published: 2022-11-07
Rated 1 out of 5 by from Convoluted, Poor Customer Service, and No Help Difficult product to use, there is no transparency with the fees or payment structures, so you are guaranteed to pay more money than you are legally required to pay. The software is layered in a way that it makes it extremely confusing to navigate, and it doesn't offer any helpful tips toward reducing your taxes or workload in the future
Date published: 2022-11-07
Rated 3 out of 5 by from Didn't Know Return was Not filed I received an email on 10/14/22 that my returns (federal and state) did not go through and errors needed to be corrected. I thought I did that and re-submitted. However on 11/6 I was looking for my return and when I didn't see it in my bank account, I launched Turbo Tax to verify it was sent. It was not and now I am having to send by mail. I am extremely disappointed that TurboTax did not send additional notifications to correct the returns and resubmit especially before the deadline of 10/31/22.
Date published: 2022-11-06
Rated 4 out of 5 by from Used turbo tax for many years never had a problem I like the reveiw walk through format with turbo tax it is easy to follow
Date published: 2022-11-06
All TurboTax® Offerings Reviews - Page 15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax just keeps getting better every year I have been using Turbo Tax for at least 25 years and I remember that it was easy but there was still some work to do. Now it's just a matter of downloading information from most banks, putting in documents numbers from my financial advisor and the program goes to work and so far I haven't had a return questioned or an audit done of the work and I think it's because I am reminded of everything required before filing. I couldn't ask for much more from a tax program.
Date published: 2022-11-08
Rated 3 out of 5 by from E filing issue I can't understand why my taxes can't be e-filed. It seems as if Turbo Tax just doesn't do it during certain times of the year? I can't imagine why that would be considering it seems as if it is all automated. That would have been nice to know before I bought it.
Date published: 2022-11-08
Rated 5 out of 5 by from Turbotax just got me a great return! It was very easy to fill out all of the paperwork, and turbotax walks you through the process. Very easy process.
Date published: 2022-11-07
Rated 4 out of 5 by from Turbo Tax Review Where is Tax Caster? I like taxcaster but it seems it is no longer available. What a shame.
Date published: 2022-11-07
Rated 2 out of 5 by from New Mexico PIT software could be way better Much time would be saved if this version would auto-fill more fields for you from the federal return. I have to dig into the federal return to find numbers to enter by hand. The whole point of using tax return software is to save time. If I have to spend my time doing the work that the software could have done, I am not pleased.
Date published: 2022-11-07
Rated 5 out of 5 by from TurboTax Deluxe is good help me a lot only think every year I I buy turbo tax is hard time for me to download I always have trouble to download not like before turbo tax have first time is easy to me download
Date published: 2022-11-07
Rated 5 out of 5 by from Easy and fast Turbo tax was very easy and user friendly. I will continue to use turbo tax in the future
Date published: 2022-11-07
Rated 1 out of 5 by from Convoluted, Poor Customer Service, and No Help Difficult product to use, there is no transparency with the fees or payment structures, so you are guaranteed to pay more money than you are legally required to pay. The software is layered in a way that it makes it extremely confusing to navigate, and it doesn't offer any helpful tips toward reducing your taxes or workload in the future
Date published: 2022-11-07
Rated 3 out of 5 by from Didn't Know Return was Not filed I received an email on 10/14/22 that my returns (federal and state) did not go through and errors needed to be corrected. I thought I did that and re-submitted. However on 11/6 I was looking for my return and when I didn't see it in my bank account, I launched Turbo Tax to verify it was sent. It was not and now I am having to send by mail. I am extremely disappointed that TurboTax did not send additional notifications to correct the returns and resubmit especially before the deadline of 10/31/22.
Date published: 2022-11-06
Rated 4 out of 5 by from Used turbo tax for many years never had a problem I like the reveiw walk through format with turbo tax it is easy to follow
Date published: 2022-11-06
All TurboTax® Offerings Reviews - Page 15