TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 2 out of 5 by from Not at all happy with Turbotox Business Federal return was fine...no issues; MA return...there was a calculation error and I wasn't able to e-file the return. I spoke to a support person but was told that Turbotax does NOT support the business product..at all...no support for the business product, that they sell. The support person agreed that there was a calculation error with the MA return, but there was nothing he could do. I ended up re-entering everything through MA Tax Connect and e-filing that way. MA requires the returns to be e-filed; if you mail the return, there is a penalty. Also, because of rounding, the number don't exactly match those in Turbotax so now I have two sets of returns. Why is this so difficult? Really disappointed.
Date published: 2021-06-18
Rated 5 out of 5 by from Our Turbo Tax was awesome thanks to David. Our Turbo Tax experience was effortless thanks to our expert David.
Date published: 2021-06-18
Rated 5 out of 5 by from always good I used the Premier option and it did the trick for me.
Date published: 2021-06-18
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax makes the process of complex taxes simple and easy to use. I am grateful that there is such access to an excellent tool.
Date published: 2021-06-18
Rated 5 out of 5 by from Turbo Tax makes taxes simpler I have used Turbo Tax for many years and I think it is easier to use now than 20 years ago. I feel that there has definitely been product improvement over the years.
Date published: 2021-06-18
Rated 4 out of 5 by from Worked as needed Everything worked as I needed. Explanations were easy to read. Faster then others I used.
Date published: 2021-06-18
Rated 5 out of 5 by from Simple AND Easy to use!! When tax season comes around I will use turbo tax from now on!
Date published: 2021-06-18
Rated 5 out of 5 by from Love Turbo Tax Very user friendly and so helpful. I will never use anything else.
Date published: 2021-06-18
Rated 3 out of 5 by from Poor Maneuverability I don't like the fact that when you are in the step by step, and go to a form, that there is no back and forth link. I remember that there was a while back. Also per line instructions are hardly there.
Date published: 2021-06-18
Rated 5 out of 5 by from turbo tax is awesome very easy to use and fast with a low cost, its the best
Date published: 2021-06-18
All TurboTax® Offerings Reviews - Page 15
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not at all happy with Turbotox Business Federal return was fine...no issues; MA return...there was a calculation error and I wasn't able to e-file the return. I spoke to a support person but was told that Turbotax does NOT support the business product..at all...no support for the business product, that they sell. The support person agreed that there was a calculation error with the MA return, but there was nothing he could do. I ended up re-entering everything through MA Tax Connect and e-filing that way. MA requires the returns to be e-filed; if you mail the return, there is a penalty. Also, because of rounding, the number don't exactly match those in Turbotax so now I have two sets of returns. Why is this so difficult? Really disappointed.
Date published: 2021-06-18
Rated 5 out of 5 by from Our Turbo Tax was awesome thanks to David. Our Turbo Tax experience was effortless thanks to our expert David.
Date published: 2021-06-18
Rated 5 out of 5 by from always good I used the Premier option and it did the trick for me.
Date published: 2021-06-18
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax makes the process of complex taxes simple and easy to use. I am grateful that there is such access to an excellent tool.
Date published: 2021-06-18
Rated 5 out of 5 by from Turbo Tax makes taxes simpler I have used Turbo Tax for many years and I think it is easier to use now than 20 years ago. I feel that there has definitely been product improvement over the years.
Date published: 2021-06-18
Rated 4 out of 5 by from Worked as needed Everything worked as I needed. Explanations were easy to read. Faster then others I used.
Date published: 2021-06-18
Rated 5 out of 5 by from Simple AND Easy to use!! When tax season comes around I will use turbo tax from now on!
Date published: 2021-06-18
Rated 5 out of 5 by from Love Turbo Tax Very user friendly and so helpful. I will never use anything else.
Date published: 2021-06-18
Rated 3 out of 5 by from Poor Maneuverability I don't like the fact that when you are in the step by step, and go to a form, that there is no back and forth link. I remember that there was a while back. Also per line instructions are hardly there.
Date published: 2021-06-18
Rated 5 out of 5 by from turbo tax is awesome very easy to use and fast with a low cost, its the best
Date published: 2021-06-18
All TurboTax® Offerings Reviews - Page 15