TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from Very much user-friendly! Easy to use, anyone should be able to follow the user-friendly instructions and questions.
Date published: 2021-05-12
Rated 5 out of 5 by from Awesome Richard was knowledgeable, thoughtful. and chariming.
Date published: 2021-05-12
Rated 5 out of 5 by from Worked for Me My first year of both rental, business, and retirement income - and my first year using TurboTax. So there were several new things for me. Overall, the software was intuitive and easy to use. Dialog boxes answered almost all of my questions fully, although I did make one or two mistaken choices that I fixed after getting advice. I really appreciated the real-time refund calculator at the top so that I could see what the effects were of different things I could choose to do. I was helped by the fact that I have been doing my taxes for several years and mostly had all my information gathered and organized before I began.
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo tax is awesome Worked well for me because they understood what I was doing
Date published: 2021-05-12
Rated 5 out of 5 by from Great job Help a lot thank you so so much for all that you guys do
Date published: 2021-05-12
Rated 5 out of 5 by from Awesom fast, accurate, convenient. easy to use and understand.
Date published: 2021-05-12
Rated 5 out of 5 by from Instills confidence! The many questions, checks and rechecks give me confidence that my return is correct!
Date published: 2021-05-12
Rated 1 out of 5 by from Very expensive Very expensive. They keep changing the format every year so you have to devout like 6 hours to doing your taxes. Not user friendly. They also keep increasing the prices and you get less than the year before.
Date published: 2021-05-12
Rated 5 out of 5 by from Very user friendly! I typically do not do my taxes on my own, but due to COVID I had to this year. This program was very user friendly and easy to use!
Date published: 2021-05-12
Rated 4 out of 5 by from Another Year Completed Had an issue with paying for state tax filing, couldn't log into account, couldn't reset pasby this password. invalid phone number in acccount so I couldn't receive a text for 2 step verification. Called in for assistance, couldn't get phone number changed, so I finally got someone to take my credit card info to pay for the filing. Frustrated with this process.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1391
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very much user-friendly! Easy to use, anyone should be able to follow the user-friendly instructions and questions.
Date published: 2021-05-12
Rated 5 out of 5 by from Awesome Richard was knowledgeable, thoughtful. and chariming.
Date published: 2021-05-12
Rated 5 out of 5 by from Worked for Me My first year of both rental, business, and retirement income - and my first year using TurboTax. So there were several new things for me. Overall, the software was intuitive and easy to use. Dialog boxes answered almost all of my questions fully, although I did make one or two mistaken choices that I fixed after getting advice. I really appreciated the real-time refund calculator at the top so that I could see what the effects were of different things I could choose to do. I was helped by the fact that I have been doing my taxes for several years and mostly had all my information gathered and organized before I began.
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo tax is awesome Worked well for me because they understood what I was doing
Date published: 2021-05-12
Rated 5 out of 5 by from Great job Help a lot thank you so so much for all that you guys do
Date published: 2021-05-12
Rated 5 out of 5 by from Awesom fast, accurate, convenient. easy to use and understand.
Date published: 2021-05-12
Rated 5 out of 5 by from Instills confidence! The many questions, checks and rechecks give me confidence that my return is correct!
Date published: 2021-05-12
Rated 1 out of 5 by from Very expensive Very expensive. They keep changing the format every year so you have to devout like 6 hours to doing your taxes. Not user friendly. They also keep increasing the prices and you get less than the year before.
Date published: 2021-05-12
Rated 5 out of 5 by from Very user friendly! I typically do not do my taxes on my own, but due to COVID I had to this year. This program was very user friendly and easy to use!
Date published: 2021-05-12
Rated 4 out of 5 by from Another Year Completed Had an issue with paying for state tax filing, couldn't log into account, couldn't reset pasby this password. invalid phone number in acccount so I couldn't receive a text for 2 step verification. Called in for assistance, couldn't get phone number changed, so I finally got someone to take my credit card info to pay for the filing. Frustrated with this process.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1391