TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Awesome awesome very easy i could not believe how easy it was great job
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is great Every step was easy i liked the fact that it is free
Date published: 2021-05-18
Rated 5 out of 5 by from Superb It was the easiest way to file. Not only was it easy taught me some new things...NOW SHOW ME THE MONEY
Date published: 2021-05-18
Rated 3 out of 5 by from UPSET WITH HAVING TO PAY FOR THE DELUXE Paying for the state and federal tax returns was something I didn't anticapated.
Date published: 2021-05-18
Rated 5 out of 5 by from Very easy to use Very Easy to use and it has nice features. Updates are regular and quick.
Date published: 2021-05-18
Rated 5 out of 5 by from Quick & Easy TurboTax is such a great tool not just during tax season, but really can be used year-round. The explanations of what things mean are so easy to understand it's almost like talking to a real person.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax was great! I had to talk with your reps and they were very helpful and precise. I will highly recommend Turbo Tax in the future
Date published: 2021-05-18
Rated 1 out of 5 by from Turbo Tax dispointed this year! I selected file for free as I have every year and when I came to the final efile my charge was 110.00. I have never paid to file previous years. My fee would have been 150.00 if I wouldn't have paid for filing with a credit card. Due to unforeseen circumstances I filed at the last minute and didn't have an option but to continue and pay for the filing. I had submitted a request for an advisor to call me earlier this am and never received a call. I will not be using Turbo Tax next year or ever again
Date published: 2021-05-18
Rated 1 out of 5 by from too confusing I had a terrible experience with TurboTax. This is the first year I filed and it was traumatizing. I know for a fact I was supposed to get the stimulus and they made my pay almost $100 when it says its supposed to be free. I am going to call tomorrow when business opens and complain because I may have just lost a lot of money due to the way this website works.
Date published: 2021-05-18
Rated 1 out of 5 by from horrible unable to download updates---fatal error. unable to e-file because unable to update!! very upsetting experience
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 1370
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome awesome very easy i could not believe how easy it was great job
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is great Every step was easy i liked the fact that it is free
Date published: 2021-05-18
Rated 5 out of 5 by from Superb It was the easiest way to file. Not only was it easy taught me some new things...NOW SHOW ME THE MONEY
Date published: 2021-05-18
Rated 3 out of 5 by from UPSET WITH HAVING TO PAY FOR THE DELUXE Paying for the state and federal tax returns was something I didn't anticapated.
Date published: 2021-05-18
Rated 5 out of 5 by from Very easy to use Very Easy to use and it has nice features. Updates are regular and quick.
Date published: 2021-05-18
Rated 5 out of 5 by from Quick & Easy TurboTax is such a great tool not just during tax season, but really can be used year-round. The explanations of what things mean are so easy to understand it's almost like talking to a real person.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax was great! I had to talk with your reps and they were very helpful and precise. I will highly recommend Turbo Tax in the future
Date published: 2021-05-18
Rated 1 out of 5 by from Turbo Tax dispointed this year! I selected file for free as I have every year and when I came to the final efile my charge was 110.00. I have never paid to file previous years. My fee would have been 150.00 if I wouldn't have paid for filing with a credit card. Due to unforeseen circumstances I filed at the last minute and didn't have an option but to continue and pay for the filing. I had submitted a request for an advisor to call me earlier this am and never received a call. I will not be using Turbo Tax next year or ever again
Date published: 2021-05-18
Rated 1 out of 5 by from too confusing I had a terrible experience with TurboTax. This is the first year I filed and it was traumatizing. I know for a fact I was supposed to get the stimulus and they made my pay almost $100 when it says its supposed to be free. I am going to call tomorrow when business opens and complain because I may have just lost a lot of money due to the way this website works.
Date published: 2021-05-18
Rated 1 out of 5 by from horrible unable to download updates---fatal error. unable to e-file because unable to update!! very upsetting experience
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 1370