TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from 2020 FOREIGN TAX part stinks! Struggled for 2 weeks. Multiple phone calls for assistance. Submission #1 e-file rejected. Deadline extended to 10/20/21. Reworked. Submission #2 e-file rejected. Most recent assistance was case 483093789, transferred to CPA "Barney" by "Josh." Used "Glance" to go through offending portion of .tax file. Barney and TurboTax could find nothing wrong. At Barney's suggestion, will resubmit submission #2 tomorrow (10/20) by USPS, on paper.
Date published: 2021-10-20
Rated 1 out of 5 by from Absolute worst software I have ever used! I have spent months along with late filings due to the bugs in this software. If you have a section 179 carryover buyers beware. They offer no support to work through the issues even with paid support. I will NEVER use Turbotax Business again.
Date published: 2021-10-19
Rated 5 out of 5 by from awesome this software is easy to use and very convenient for filing a late return
Date published: 2021-10-19
Rated 5 out of 5 by from Great for tax purposes I can honestly say that I am very satisfied with the service is I received
Date published: 2021-10-19
Rated 5 out of 5 by from Turbo Tax increased my Refund Who has time to look up and understand all the new tax rules out there. I manually filed last year and plan to amend the return knowing how much I missed by using Turbo Tax this year. I had no idea it pays for itself and then some.
Date published: 2021-10-19
Rated 5 out of 5 by from Easy to use Super easy to follow instructions. I've been using TurboTax for many years.
Date published: 2021-10-19
Rated 4 out of 5 by from Gets the job done, but... Have been using home and business for years but have an LLC now in lieu of schedule C and was dismayed that there isn't a product that allows integration of business and home returns. Had to create K-1s on Business and could not have TT Business and TT Home and Business installed at once. Inconvenient and expensive because I had to purchase both
Date published: 2021-10-19
Rated 5 out of 5 by from GREAT PRODUCT I NUG THRU TAXES EVERY YEAR AND LIKE THE PRODUCT ITS GREAT!
Date published: 2021-10-19
Rated 5 out of 5 by from Have always been happy with TurboTax Have used TurboTax for more than a decade. I have a fairly complicated return and have never run into a situation where the software can't handle the tax situation that I require.
Date published: 2021-10-19
Rated 5 out of 5 by from Turbo Tax Goes the Extra Mile! David is a life saver! Customer service seems to be a lost art these days, but TurboTax has blown me away in this regard. David took the time to not only review and reassure me that my tax return (first ever done by myself with TurboTax's genius!) was in good order, but also called me back the following day with solutions to a technical filing problem I was having. This experience has been golden.
Date published: 2021-10-19
All TurboTax® Offerings Reviews - Page 1361
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from 2020 FOREIGN TAX part stinks! Struggled for 2 weeks. Multiple phone calls for assistance. Submission #1 e-file rejected. Deadline extended to 10/20/21. Reworked. Submission #2 e-file rejected. Most recent assistance was case 483093789, transferred to CPA "Barney" by "Josh." Used "Glance" to go through offending portion of .tax file. Barney and TurboTax could find nothing wrong. At Barney's suggestion, will resubmit submission #2 tomorrow (10/20) by USPS, on paper.
Date published: 2021-10-20
Rated 1 out of 5 by from Absolute worst software I have ever used! I have spent months along with late filings due to the bugs in this software. If you have a section 179 carryover buyers beware. They offer no support to work through the issues even with paid support. I will NEVER use Turbotax Business again.
Date published: 2021-10-19
Rated 5 out of 5 by from awesome this software is easy to use and very convenient for filing a late return
Date published: 2021-10-19
Rated 5 out of 5 by from Great for tax purposes I can honestly say that I am very satisfied with the service is I received
Date published: 2021-10-19
Rated 5 out of 5 by from Turbo Tax increased my Refund Who has time to look up and understand all the new tax rules out there. I manually filed last year and plan to amend the return knowing how much I missed by using Turbo Tax this year. I had no idea it pays for itself and then some.
Date published: 2021-10-19
Rated 5 out of 5 by from Easy to use Super easy to follow instructions. I've been using TurboTax for many years.
Date published: 2021-10-19
Rated 4 out of 5 by from Gets the job done, but... Have been using home and business for years but have an LLC now in lieu of schedule C and was dismayed that there isn't a product that allows integration of business and home returns. Had to create K-1s on Business and could not have TT Business and TT Home and Business installed at once. Inconvenient and expensive because I had to purchase both
Date published: 2021-10-19
Rated 5 out of 5 by from GREAT PRODUCT I NUG THRU TAXES EVERY YEAR AND LIKE THE PRODUCT ITS GREAT!
Date published: 2021-10-19
Rated 5 out of 5 by from Have always been happy with TurboTax Have used TurboTax for more than a decade. I have a fairly complicated return and have never run into a situation where the software can't handle the tax situation that I require.
Date published: 2021-10-19
Rated 5 out of 5 by from Turbo Tax Goes the Extra Mile! David is a life saver! Customer service seems to be a lost art these days, but TurboTax has blown me away in this regard. David took the time to not only review and reassure me that my tax return (first ever done by myself with TurboTax's genius!) was in good order, but also called me back the following day with solutions to a technical filing problem I was having. This experience has been golden.
Date published: 2021-10-19
All TurboTax® Offerings Reviews - Page 1361