TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is Awesome!!!! Easy to use; guided me all the way through the whole process; great experience.
Date published: 2022-04-18
Rated 3 out of 5 by from A couple issues Issues with Update installs and iIke Kind exchange
Date published: 2022-04-18
Rated 2 out of 5 by from Long time turbo tax used had WAY too many problems My parents and I both buy turbo tax. I had SOO many problems with their taxes as well as mine. 1. Their K-1 only pulled in 1 of them on the state, I had to manual add it to get it to work at the federal level 2. The State k-1 added the information properly but would NOT total it , unless i switched both to the tax payer. 3. Everytime i did the taxes it found errors saying we never answered questions about child care that we never had nor never asked about 4. It didn't handle part year tax penalty for being part year resident 5. It keep looking for a 1095-a when I told it I didn't need it and had a 1085 c. Had to file manually for that one. 6. IT CHARGED ME TO FILE MY STATE TAX. it was suppose to be free. How do I get my money back. 2.
Date published: 2022-04-18
Rated 3 out of 5 by from Little disappointed this year Almost done. Last thing to do is E-file with the state. Oh wait, that's $25 more bucks, and not included even though product kind of makes it sounds like it is. So pay the $25 and TT takes the money, e-files the return and THEN tells me I have to still mail in a couple of the forms. If I still have to snail mail part of the submission, the $25 e-file was a con and TT knew it when it took the money and implied I could e-file.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax gets it done! I have used Turbo tax for over 20 years. It works great. This year was a bit more complicated with the Child Tax Credit, so make sure you go through their guided questions if things are turning out like you expect, and then you can usually get back on track!
Date published: 2022-04-18
Rated 4 out of 5 by from turbo tax is awesome Turbo Tax easily takes you through the steps needed to feel confident that your return is correct and you're to get the maximum return.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use, handles complicated situations well I've been using TT for about 8 years, it makes complicated forms easy.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is easy to use, and very helpful with all questions answered.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is (almost) awesome It is easy, friendly. But it loops awkward and doesn’t respond accurately on some levels, even when it is asking questions. Eventually you get it but you have to go around too many times.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax friendly user Was easy to follow, lot of IRS resources easy to understand.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1349
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome!!!! Easy to use; guided me all the way through the whole process; great experience.
Date published: 2022-04-18
Rated 3 out of 5 by from A couple issues Issues with Update installs and iIke Kind exchange
Date published: 2022-04-18
Rated 2 out of 5 by from Long time turbo tax used had WAY too many problems My parents and I both buy turbo tax. I had SOO many problems with their taxes as well as mine. 1. Their K-1 only pulled in 1 of them on the state, I had to manual add it to get it to work at the federal level 2. The State k-1 added the information properly but would NOT total it , unless i switched both to the tax payer. 3. Everytime i did the taxes it found errors saying we never answered questions about child care that we never had nor never asked about 4. It didn't handle part year tax penalty for being part year resident 5. It keep looking for a 1095-a when I told it I didn't need it and had a 1085 c. Had to file manually for that one. 6. IT CHARGED ME TO FILE MY STATE TAX. it was suppose to be free. How do I get my money back. 2.
Date published: 2022-04-18
Rated 3 out of 5 by from Little disappointed this year Almost done. Last thing to do is E-file with the state. Oh wait, that's $25 more bucks, and not included even though product kind of makes it sounds like it is. So pay the $25 and TT takes the money, e-files the return and THEN tells me I have to still mail in a couple of the forms. If I still have to snail mail part of the submission, the $25 e-file was a con and TT knew it when it took the money and implied I could e-file.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax gets it done! I have used Turbo tax for over 20 years. It works great. This year was a bit more complicated with the Child Tax Credit, so make sure you go through their guided questions if things are turning out like you expect, and then you can usually get back on track!
Date published: 2022-04-18
Rated 4 out of 5 by from turbo tax is awesome Turbo Tax easily takes you through the steps needed to feel confident that your return is correct and you're to get the maximum return.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use, handles complicated situations well I've been using TT for about 8 years, it makes complicated forms easy.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is easy to use, and very helpful with all questions answered.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is (almost) awesome It is easy, friendly. But it loops awkward and doesn’t respond accurately on some levels, even when it is asking questions. Eventually you get it but you have to go around too many times.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax friendly user Was easy to follow, lot of IRS resources easy to understand.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1349