TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from Awesome Great loved lovetta she did a great job thank you so much
Date published: 2022-04-16
Rated 5 out of 5 by from quick and easy So quick and easy made my tax filing this year so effortless.
Date published: 2022-04-16
Rated 3 out of 5 by from Formatting issues with last 2 pages Totally frustrating when the format is set up in such a way that clicking to continue or place order isn't an option. It was hidden behind my tool bar! The only way I could complete the process was to complete the return as a guest
Date published: 2022-04-16
Rated 5 out of 5 by from great step by step process very easy to use, and if there is any confusion you can get live help within minutes.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use and convenient. Turbo Tax is easy to use and a convenient way for tax preparation. It also helps you avoid certain unnecessary fees. Thank you.
Date published: 2022-04-16
Rated 5 out of 5 by from it's easy it's easy1234567890111111111111111111111111111111111111111111111111
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is super easy to use and helpful I’ve been using turbo tax for five years now and it’s always so simple and fast to use!
Date published: 2022-04-16
Rated 5 out of 5 by from Your company and workers are AWSOME! I didn't have to engage with anyone tonight but last year I did and the guy that talked me throughout my tax application was a great and knowledgeable person. From his help last year I was able to do it on my own this year.
Date published: 2022-04-16
Rated 2 out of 5 by from TT Experience I feel it's too high considering it's e filling. I will be going to a preparer next year who doesn't charge as much. Chalk it up to a lesson learned.
Date published: 2022-04-16
Rated 2 out of 5 by from Good product but e-filing and 1095-A needs repair. I have been using TurboTax for decades. It's really easy to use and generally a good product. However, there are a couple of serious issues that MUST be fixed before I would recommend this product to anyone. First, one is e-filing. They say it's free, but who wants to e-file their federal tax and not e-file their state tax as well. So, they charge you $25 to e-file the state tax, but if the federal tax return is rejected then the state tax return is rejected as well. The problem is always AGI. If the feds make any changes to your return that affects your AGI, then e-filing will not work. Why collect my drivers license information and claim it's another way to verify my identity? If the AGI doesn't match what the feds say....NO E-filing for YOU. Game, set, match. So, I decide not to e-file. I go into TT and tell them I'm going to paper file. They acknowledge that I'm going to paper file and walk me through all the steps necessary to paper file. So, why is it that when I look at my return, I still get the message that my return has been "rejected". TT should update my file to show that I have paper filed the returns, and TT should AUTOMATICALLY refund my $25. The second issue is with the 1095-A form. Why do we have to hunt it down? Why do we have to do a search then "jump to the form". It should be included in the natural flow of working through your taxes. Because of these two persistent issues. I would not recommend this software.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1312
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Great loved lovetta she did a great job thank you so much
Date published: 2022-04-16
Rated 5 out of 5 by from quick and easy So quick and easy made my tax filing this year so effortless.
Date published: 2022-04-16
Rated 3 out of 5 by from Formatting issues with last 2 pages Totally frustrating when the format is set up in such a way that clicking to continue or place order isn't an option. It was hidden behind my tool bar! The only way I could complete the process was to complete the return as a guest
Date published: 2022-04-16
Rated 5 out of 5 by from great step by step process very easy to use, and if there is any confusion you can get live help within minutes.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use and convenient. Turbo Tax is easy to use and a convenient way for tax preparation. It also helps you avoid certain unnecessary fees. Thank you.
Date published: 2022-04-16
Rated 5 out of 5 by from it's easy it's easy1234567890111111111111111111111111111111111111111111111111
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is super easy to use and helpful I’ve been using turbo tax for five years now and it’s always so simple and fast to use!
Date published: 2022-04-16
Rated 5 out of 5 by from Your company and workers are AWSOME! I didn't have to engage with anyone tonight but last year I did and the guy that talked me throughout my tax application was a great and knowledgeable person. From his help last year I was able to do it on my own this year.
Date published: 2022-04-16
Rated 2 out of 5 by from TT Experience I feel it's too high considering it's e filling. I will be going to a preparer next year who doesn't charge as much. Chalk it up to a lesson learned.
Date published: 2022-04-16
Rated 2 out of 5 by from Good product but e-filing and 1095-A needs repair. I have been using TurboTax for decades. It's really easy to use and generally a good product. However, there are a couple of serious issues that MUST be fixed before I would recommend this product to anyone. First, one is e-filing. They say it's free, but who wants to e-file their federal tax and not e-file their state tax as well. So, they charge you $25 to e-file the state tax, but if the federal tax return is rejected then the state tax return is rejected as well. The problem is always AGI. If the feds make any changes to your return that affects your AGI, then e-filing will not work. Why collect my drivers license information and claim it's another way to verify my identity? If the AGI doesn't match what the feds say....NO E-filing for YOU. Game, set, match. So, I decide not to e-file. I go into TT and tell them I'm going to paper file. They acknowledge that I'm going to paper file and walk me through all the steps necessary to paper file. So, why is it that when I look at my return, I still get the message that my return has been "rejected". TT should update my file to show that I have paper filed the returns, and TT should AUTOMATICALLY refund my $25. The second issue is with the 1095-A form. Why do we have to hunt it down? Why do we have to do a search then "jump to the form". It should be included in the natural flow of working through your taxes. Because of these two persistent issues. I would not recommend this software.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1312