TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 3 out of 5 by from Used TurboTax for a while, this might be the last. Long time TurboTax user (10+ years). I do enjoy the intuitiveness, and user experience. I had AMAZING interactions with the CPA support staff to walk through some questions. They are truly outstanding. However, it still very much feels like I'm paying too much. I also had a very negative issue last year where the W2 input was not accurate, and I ended up getting a letter from the IRS to pay an additional $5000, with a $2000 fine from the IRS because the information was confusing. I would HIGHLY recommend adding a "Recommendations" portion to your TurboTax experience for users to understand what they should do to lower their tax burden. Everyone pays their taxes, but I feel like I'm losing out significantly by not going to HR Block.
Date published: 2022-04-18
Rated 4 out of 5 by from Frustrating Easy until I could not e-file my Mass. Tax. for no particular reason. It kept asking me to enter a number that did not apply.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is great! I've been using turbo tax for many many years to accomplish my personal and business taxes along with other family and friends. I absolutely love this software.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax needs more help on cryptocurreny convers Not enough instructions in converting crypto account dowloads to upload into TurboTax. Was not able to take info from Binance.us and upload into TurboTax.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Software I have used Turbo Tax for at least 20 years! It is easy and convenient for me.
Date published: 2022-04-18
Rated 2 out of 5 by from Its not that easy I am not impressed with turbo tax with regards to LLC it doesn't give you much info
Date published: 2022-04-18
Rated 5 out of 5 by from Easy & quick ! So much easier than manual filing, and the fees get made-up in the extra savings I wouldn't have known about, anyways ! Great
Date published: 2022-04-18
Rated 4 out of 5 by from Always a winner, even for the $$$ I've always appreciated the thoroughness and ease of filing my returns. I'm not a huge fan of how it seems more expensive every year but even at the cost it's worth it to not do it myself.
Date published: 2022-04-18
Rated 5 out of 5 by from Very Satisfied as Always Very Happy with product in a difficult year. Thank You
Date published: 2022-04-18
Rated 5 out of 5 by from easy to follow instrucions this is my 6th year using turbo tax and it's always nice and easy and if i have questions i can literally ask and get an answer quickly...
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1225
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Used TurboTax for a while, this might be the last. Long time TurboTax user (10+ years). I do enjoy the intuitiveness, and user experience. I had AMAZING interactions with the CPA support staff to walk through some questions. They are truly outstanding. However, it still very much feels like I'm paying too much. I also had a very negative issue last year where the W2 input was not accurate, and I ended up getting a letter from the IRS to pay an additional $5000, with a $2000 fine from the IRS because the information was confusing. I would HIGHLY recommend adding a "Recommendations" portion to your TurboTax experience for users to understand what they should do to lower their tax burden. Everyone pays their taxes, but I feel like I'm losing out significantly by not going to HR Block.
Date published: 2022-04-18
Rated 4 out of 5 by from Frustrating Easy until I could not e-file my Mass. Tax. for no particular reason. It kept asking me to enter a number that did not apply.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is great! I've been using turbo tax for many many years to accomplish my personal and business taxes along with other family and friends. I absolutely love this software.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax needs more help on cryptocurreny convers Not enough instructions in converting crypto account dowloads to upload into TurboTax. Was not able to take info from Binance.us and upload into TurboTax.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Software I have used Turbo Tax for at least 20 years! It is easy and convenient for me.
Date published: 2022-04-18
Rated 2 out of 5 by from Its not that easy I am not impressed with turbo tax with regards to LLC it doesn't give you much info
Date published: 2022-04-18
Rated 5 out of 5 by from Easy & quick ! So much easier than manual filing, and the fees get made-up in the extra savings I wouldn't have known about, anyways ! Great
Date published: 2022-04-18
Rated 4 out of 5 by from Always a winner, even for the $$$ I've always appreciated the thoroughness and ease of filing my returns. I'm not a huge fan of how it seems more expensive every year but even at the cost it's worth it to not do it myself.
Date published: 2022-04-18
Rated 5 out of 5 by from Very Satisfied as Always Very Happy with product in a difficult year. Thank You
Date published: 2022-04-18
Rated 5 out of 5 by from easy to follow instrucions this is my 6th year using turbo tax and it's always nice and easy and if i have questions i can literally ask and get an answer quickly...
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1225