TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 3 out of 5 by from Kept getting rejected They need direct link to irs to help retrieve info needed for paying customers
Date published: 2022-10-16
Rated 2 out of 5 by from Good Product but too much nickel and dime Product is okay, and unfortunately necessary in most situations, but the constant additional fees (e-filing fee in addition to state tax fee?!?) makes me want to chose a different provider when my taxes are simpler next year
Date published: 2022-10-16
Rated 5 out of 5 by from Customer Service Is The Best Every rep I've spoken with is top notch with service and master at their trade!
Date published: 2022-10-16
Rated 5 out of 5 by from Great App for Filing Taxes Great experience preparing and filing my taxes, for both Federal and State.
Date published: 2022-10-16
Rated 1 out of 5 by from E-File failed E-file. Email from TurboTax stated that the TurboTax software would tell me what was wrong. The software only told me that it was rejected. It asked me to re-check my AGI from the previous year which I did - no change required.
Date published: 2022-10-16
Rated 5 out of 5 by from it is very good it walks me thru everything and ask the right questions
Date published: 2022-10-16
Rated 3 out of 5 by from difficult program Difficult to use. Bought Turbo Tax home and business as well as turbo tax business. In uploading confusion with sign in. Turbo tax wants to put everything into an intuit account but difficult to keep different programs separate. Very annoying to keep getting a sign in page that tries to sell on line products when you have already bought CD from Costco- that gives instructions on online download. Could not find any way of accessing an online or phone help using the program. I think that intuit is trying unsuccessfully to coordingate many different products and repetitively sell their products. Minimal telephone or online support.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is great! The process was quick and painless. When I did have a question, the Live Expert quickly led me to the answer.
Date published: 2022-10-16
Rated 3 out of 5 by from Turbo Tax used to be so easy Used to include last year info for comparison so I did not have to go back and look for stuff. I just omitted using some stuff
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax Rocks Very helpful and nice not to have to fill out every single bit of info
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 121
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Kept getting rejected They need direct link to irs to help retrieve info needed for paying customers
Date published: 2022-10-16
Rated 2 out of 5 by from Good Product but too much nickel and dime Product is okay, and unfortunately necessary in most situations, but the constant additional fees (e-filing fee in addition to state tax fee?!?) makes me want to chose a different provider when my taxes are simpler next year
Date published: 2022-10-16
Rated 5 out of 5 by from Customer Service Is The Best Every rep I've spoken with is top notch with service and master at their trade!
Date published: 2022-10-16
Rated 5 out of 5 by from Great App for Filing Taxes Great experience preparing and filing my taxes, for both Federal and State.
Date published: 2022-10-16
Rated 1 out of 5 by from E-File failed E-file. Email from TurboTax stated that the TurboTax software would tell me what was wrong. The software only told me that it was rejected. It asked me to re-check my AGI from the previous year which I did - no change required.
Date published: 2022-10-16
Rated 5 out of 5 by from it is very good it walks me thru everything and ask the right questions
Date published: 2022-10-16
Rated 3 out of 5 by from difficult program Difficult to use. Bought Turbo Tax home and business as well as turbo tax business. In uploading confusion with sign in. Turbo tax wants to put everything into an intuit account but difficult to keep different programs separate. Very annoying to keep getting a sign in page that tries to sell on line products when you have already bought CD from Costco- that gives instructions on online download. Could not find any way of accessing an online or phone help using the program. I think that intuit is trying unsuccessfully to coordingate many different products and repetitively sell their products. Minimal telephone or online support.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is great! The process was quick and painless. When I did have a question, the Live Expert quickly led me to the answer.
Date published: 2022-10-16
Rated 3 out of 5 by from Turbo Tax used to be so easy Used to include last year info for comparison so I did not have to go back and look for stuff. I just omitted using some stuff
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax Rocks Very helpful and nice not to have to fill out every single bit of info
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 121